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Why Douglas Jackson•   Our consultants have in excess of 80 years combined recruitment    experience•   We have a well est...
Recruitment for:Levels of Positions         For the Following Functions•   Directors               •   Call Centres & Cont...
Recruitment Solutions offered:           • Contingency Recruitment    • Retained Executive Search & Selection      • Inter...
Social Media & Networks Over 15,000 Industry contacts listed on our Database. Register for Douglas Jackson Job Alerts at w...
Identification & Attraction MethodsIn addition to our own Database, Social Media, Advertising on allmajor job boards and u...
Contact Us to Learn MorePlease contact Douglas Jackson tolearn more about how we can helpand support you across ContactCen...
Douglas Jackson Contact Centre & Customer Services Recruitment Solutions, Executive & Managerial Recruitment 2011
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Douglas Jackson Contact Centre & Customer Services Recruitment Solutions, Executive & Managerial Recruitment 2011

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Douglas Jackson are a specialist call centre recruitment consultancy and executive search company, working specifically within the Executive and skilled Contact Centre, Call Centre, Customer Experience, Resource Planning and Customer Service markets.

We specialise in recruiting for Director, Head of Department, Managerial and Analyst appointments within call centres, contact centres and customer service departments.

Douglas Jackson offer call centre recruitment solutions across sales and service, front and back office operations, resource planning, customer experience, management information, dialler and analyst positions, covering the whole of the UK, International and Offshore locations.

We work with a variety of organisations, including; blue chip call centres, customer service departments, outsourcers and independent or owner managed organisations.

Published in: Business, Career
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Douglas Jackson Contact Centre & Customer Services Recruitment Solutions, Executive & Managerial Recruitment 2011

  1. 1. Why Douglas Jackson• Our consultants have in excess of 80 years combined recruitment experience• We have a well established, continually growing network gathered over the last 5 years recruiting solely within the Customer Service & Contact Centre industry• We will bring a professional, insightful and honest, consultative approach to your recruitment needs• We have successfully recruited for FTSE 100 companies, Blue Chip organisations and privately held Limited businesses across; Finance, Telco, Travel, Insurance, FMCG, Utilities, Retail, Not For Profit and the Service sector• We will search & select the best possible shortlist for each role we are assigned within agreed timeframes
  2. 2. Recruitment for:Levels of Positions For the Following Functions• Directors • Call Centres & Contact Centres • Customer Services• Heads of Department • Resource Planning• Managers • Customer Experience• Analysts • Training • Quality & Compliance • Complaints/Customer Relations • Business Intelligence & Management Information • Dialler/Data Management • Business Development • Client Services & Account Management
  3. 3. Recruitment Solutions offered: • Contingency Recruitment • Retained Executive Search & Selection • International Recruitment Services• Industry Benchmarking, Advice & Salary Surveys
  4. 4. Social Media & Networks Over 15,000 Industry contacts listed on our Database. Register for Douglas Jackson Job Alerts at www.douglas-jackson.com Douglas Jackson Consultants have over 3,500 1st connections on LinkedIn Douglas Jackson Community Groups = 5000+ MembersLike us & follow Careers on andon Facebook for News & Industry Articles Over 300 YouTube views of our Videos in less than 3 monthsJust short of 600 followers as of Nov 2011 and stillgrowing Join us on our Google+ Business Page & be part of our Circles
  5. 5. Identification & Attraction MethodsIn addition to our own Database, Social Media, Advertising on allmajor job boards and usage of online candidate databases, to identifyand attract individuals, we also utilise every other opportunity open tous to develop our network. This ensures that our industry knowledgeis the very best it can be and our partners receive creative, innovativesolutions and access to the very best of talent across the contactcentre industry. These opportunities include but are not limited too:• Attending industry networking events, seminars and conferences such as Customer Contact Planning, European Customer Experience World and Call Centre Expo• Judging at the National Sales, the Customer Service Training and Customer Experience Awards• Members of the Professional Planning Forum• Utilising relationships with industry bodies, taking part in Industry Webinars and networking groups & forums
  6. 6. Contact Us to Learn MorePlease contact Douglas Jackson tolearn more about how we can helpand support you across ContactCentre & Customer ServiceRecruitment.We look forward to working withyou.Call: 0845 6209720Mail: mail@douglas-jackson.comWeb: www.douglas-jackson.com

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