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A New Way To Measure Email Engagement

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A New Way To Measure Email Engagement

Focusing on open and click through rates leads email marketers to the wrong decisions. We reviewed data from a number of different email marketing programs and found a strong correlation between the number of unique opens over time and revenue. Put more simply, the more people who opened at least one email, the more money these companies made.

This in and of itself is not shocking. The notion that more people opening generates more sales is pretty obvious. Seemingly as obvious is the notion that if one open is good, then more than one open per person is better – and it is. Find out more about 'open reach' in this presentation.

Focusing on open and click through rates leads email marketers to the wrong decisions. We reviewed data from a number of different email marketing programs and found a strong correlation between the number of unique opens over time and revenue. Put more simply, the more people who opened at least one email, the more money these companies made.

This in and of itself is not shocking. The notion that more people opening generates more sales is pretty obvious. Seemingly as obvious is the notion that if one open is good, then more than one open per person is better – and it is. Find out more about 'open reach' in this presentation.

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A New Way To Measure Email Engagement

  1. A NEW WAY TO MEASURE EMAIL ENGAGEMENT @dotMailer
  2. EMAIL MARKETERS
  3. ENGAGE YOUR CUSTOMERS? WANT TO OF COURSE WE DO!
  4. WAIT… WHY?!
  5. NO WONDER PEOPLE CALL ‘ENGAGEMENT’ A BUZZWORD
  6. YOU MAY WANT IT But you can’t measure or plan for something… …that’s undefined
  7. What IS EMAIL ENGAGEMENT? So…  
  8. Is it? CTR? Open Rate? Conversions?
  9. Hmm… These Are Campaign-Based They’re All About You +Your Campaign
  10. They don’t tell us HOWTHE RELATIONSHIP IS GOING…
  11. Without being able to tell them what it is + how it impacts the bottom line? How can we tell the budget holders that we’re spending to get engagement…
  12. In Email NOW YOU CAN!
  13. PRESENTING the beautiful simplicity of… OPEN REACH RATE % of your mailed data that opened 1 email a quarter ENGAGEMENT RATE % of your database that completed one of these actions in a quarter CLICK REACH RATE % of your mailed data that clicked on 1 email a quarter TA DA!
  14. IT’S ABOUT TIME
  15. Bringing time into the equation, you can not only see how the relationship’s going…
  16. Now you can finally tell your boss what engagement means in email marketing.
  17. YOU CAN START TO MEASURE IT
  18. YOU CAN PLAN TO WIN
  19. BETTER RELATIONSHIPS   MORE ENGAGEMENT
  20. Now go ask the Social Media Managers  HOW DO YOU DEFINE ENGAGEMENT?  
  21. @dotMailer TWEET THIS! www.dotmailer.co.uk

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