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Greenfield                      Business Intelligence                             An NHS Perspective                      ...
What are the Drivers?• Focus on the patient   – joined-up healthcare• Focus on the process   – operational effectiveness• ...
The Economic Situation•   Need to control spending•   Need to understand where the money is going•   Need to move to Servi...
How Can BI Help?• Starts with the most detailed data• Creates a single version of the truth• Generates consistent and unif...
Organisation Readiness•   Executive commitment is absolutely vital•   A strategic, enterprise-wide programme•   Directives...
Key Players•   Programme Sponsor•   Project Champion•   Steering Group members•   IT Executive© Donna Kelly   01/02/2010  ...
1       Key Steps – the First Six Weeks                                2                                                  ...
Costs and Timeframes•   The never-ending story•   Establishing the environment•   Release 1 always takes about 20 weeks•  ...
Staffing Implications•   Major impact on traditional P & I people•   Minimal impact on IT•   Critical need for Executive i...
Pitfalls• Variable support from Executive• Viewing BI as a cost centre• Using a project approach   – as against a strategi...
Painting the Picture•   Towards a total patient view•   Pervasive performance management•   Data Visualisation•   Data Min...
In the not too distant future . . .• The Executive sees Business Intelligence as a  business-driven, mission critical reso...
Questions?                             www.donnapkelly.com© Donna Kelly   01/02/2010       Greenfield Business Intelligenc...
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NHS Greenfield Business Intelligence

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First in a series of business intelligence from an NHS perspective, this presentation is about setting up a BI programme in a greenfield site.

Practically, this is also useful review material. Any NHS organisation should review this to ensure that the steps outlined have in fact been done.

Published in: Healthcare, Technology, Business
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NHS Greenfield Business Intelligence

  1. 1. Greenfield Business Intelligence An NHS Perspective BI 111© Donna Kelly 01/02/2010 BI General
  2. 2. What are the Drivers?• Focus on the patient – joined-up healthcare• Focus on the process – operational effectiveness• Focus on the department – performance management• Focus on the organisation – strategic goals© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 2
  3. 3. The Economic Situation• Need to control spending• Need to understand where the money is going• Need to move to Service Line Reporting• Need to move to Patient Level Costing© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 3
  4. 4. How Can BI Help?• Starts with the most detailed data• Creates a single version of the truth• Generates consistent and unified reporting• Summary numbers first – details only if needed• Trends, projections, and analytics• Moving to real-time – dashboards and more© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 4
  5. 5. Organisation Readiness• Executive commitment is absolutely vital• A strategic, enterprise-wide programme• Directives must come from the top• Management must be willing to commit time• Clear needs and measureable goals© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 5
  6. 6. Key Players• Programme Sponsor• Project Champion• Steering Group members• IT Executive© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 6
  7. 7. 1 Key Steps – the First Six Weeks 2 3• Governance – the Steering Group• Business needs and analytic themes• Technical analysis• The Prioritisation Workshop• The Release Strategy• Planning the workstreams© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 7
  8. 8. Costs and Timeframes• The never-ending story• Establishing the environment• Release 1 always takes about 20 weeks• Keeping up the momentum• Year 1 versus ongoing costs• Measuring Return On Investment© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 8
  9. 9. Staffing Implications• Major impact on traditional P & I people• Minimal impact on IT• Critical need for Executive involvement• BI people live in the business user’s pockets© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 9
  10. 10. Pitfalls• Variable support from Executive• Viewing BI as a cost centre• Using a project approach – as against a strategic programme• Lack of business involvement• IT blinkers• Data problems• . . . and there are more . . .© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 10
  11. 11. Painting the Picture• Towards a total patient view• Pervasive performance management• Data Visualisation• Data Mining• A culture based on strategy and measurement© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 11
  12. 12. In the not too distant future . . .• The Executive sees Business Intelligence as a business-driven, mission critical resource to the enterprise as a whole• BI is simply part of the organisation’s style and culture, and has become an intrinsic part of the environment at all levels• The focus is on patient healthcare, and not on crunching numbers© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 12
  13. 13. Questions? www.donnapkelly.com© Donna Kelly 01/02/2010 Greenfield Business Intelligence Slide 13

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