Expertdesk Seven Impression

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Expertdesk Seven Impression

  1. 1. An Impression of ExpertDesk Seven<br />
  2. 2. ExpertDesk Start Panel<br />
  3. 3. A User Friendly Interface<br />
  4. 4. Dashboards for Managers <br />
  5. 5. Creating a Call<br />
  6. 6. Incident Management<br />
  7. 7. All Information at a Glance<br />
  8. 8. Change Management<br />
  9. 9. Knowledge Management<br />
  10. 10. Knowledge Management<br />Knowledge management carries over incident details, like description, service and CI.<br />
  11. 11. Knowledge Management<br />Knowledge management carries over incident details, like description, service and CI<br />Matching knowledge is displayed…..<br />
  12. 12. Knowledge Management<br />Knowledge management carries over incident details, like description, service and CI.<br />Matching knowledge is displayed…..<br />…and the solution or work around can be chosen.<br />
  13. 13. Customer Portal<br />
  14. 14. Overview of a Customer’s Call<br />
  15. 15. Call Created by Customer<br />
  16. 16. Thank You<br />

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