Stc listening


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Stc listening

  1. 1. <ul><li>Lecture </li></ul><ul><li>on </li></ul><ul><li>LISTENING SKILLS </li></ul><ul><li>Nagendra Kumar </li></ul><ul><li>Dept. of Humanities & Social Sciences </li></ul><ul><li>IIT Roorkee </li></ul>
  2. 2. Antony’s speech in Caesar <ul><li>Friends, Romans, Countrymen, lend me your ears; I come to bury Caesar, not to praise him. The evil that men do lives after them; The good is oft interred with their bones; So let it be with Caesar. The noble Brutus hath told you Caesar was ambitious: If it were so, it was a grievous fault, And grievously hath Caesar answer'd it. Here, under leave of Brutus and the rest-- For Brutus is an honourable man; So are they all, all honourable men-- Come I to speak in Caesar's funeral. He was my friend, faithful and just to me: But Brutus says he was ambitious; And Brutus is an honourable man. </li></ul>
  3. 3. On listening <ul><li>I like to listen. I have learned a great deal from listening carefully. Most people never listen . Ernest Hemingway </li></ul>
  4. 4. Listening Skills <ul><li>60-75 percent of time spent in listening. </li></ul><ul><li>Hearing is a physiological activity while listening is a mental one. </li></ul><ul><li>Hearing requires no conscious effort. </li></ul>
  5. 5. Why should one listen <ul><li>To gain information </li></ul><ul><li>To receive instruction </li></ul><ul><li>To hear complaint </li></ul><ul><li>To enjoy entertainment </li></ul><ul><li>To show respect </li></ul>
  6. 6. What is Listening? <ul><li>An important part of communication process </li></ul><ul><li>A means of gathering information </li></ul><ul><li>All listening is not hearing </li></ul>
  7. 7. Listening as process <ul><li>Hearing </li></ul><ul><li>Filtering </li></ul><ul><li>Interpreting </li></ul><ul><li>Responding </li></ul><ul><li>Remembering </li></ul>
  8. 8. Perceptive Listening <ul><li>Perceptive listening is a conscious , cognitive effort involving primarily the sense of hearing reinforced by other senses and leading to understanding….It is an attitude well expressed as a listening spirit . </li></ul><ul><li>Ernest D Nathan </li></ul>
  9. 9. Factors of good listening <ul><li>Adequate hearing </li></ul><ul><li>Recognition of problems that affect listening </li></ul><ul><li>Knowledge of specific kind of listening </li></ul><ul><li>Relationship between listening and vocabulary </li></ul><ul><li>Judging what is heard </li></ul>
  10. 10. Attributes <ul><li>Readiness </li></ul><ul><li>Ability to discriminate among sounds and ideas </li></ul><ul><li>Supplying meaning to symbols </li></ul><ul><li>Relating meaning to sounds </li></ul><ul><li>Evaluating medium and manner of speaker </li></ul><ul><li>Willingness to disregard prejudice </li></ul>
  11. 11. Factors affecting listening <ul><li>Prejudging </li></ul><ul><li>Ambiguity </li></ul><ul><li>Illusion </li></ul><ul><li>Rigidity </li></ul>
  12. 12. Some other factors that impede listening <ul><li>Status </li></ul><ul><li>Complex </li></ul><ul><li>Closed mind </li></ul><ul><li>Poor retention </li></ul>
  13. 13. Contd. <ul><li>Abstracting </li></ul><ul><li>Slant </li></ul><ul><li>Premature evaluation </li></ul><ul><li>Hurried conclusions </li></ul><ul><li>Cognitive dissonance </li></ul>
  14. 14. Contd. <ul><li>Perhaps listening cannot be taught but many of us are convinced that it can be learned. </li></ul><ul><li>Carl Weaver </li></ul>
  15. 15. Listening with prejudice <ul><li>If we hear something that opposes our most deeply-rooted prejudices, notions, conviction, mores or complexes, our brains may become over-stimulated and not in a direction that leads to good listening. We mentally plan a rebuttal to what we hear, formulate a question designed to embarrass the talker, or perhaps simply turn to thoughts that support our own feelings on the subject at hand. </li></ul><ul><li>Idel </li></ul>
  16. 16. Types of listening <ul><li>Cautious listening: general concepts and all details </li></ul><ul><li>Skimming: general concepts </li></ul><ul><li>Scanning: details of specific interest </li></ul>
  17. 17. Factors affecting listening <ul><li>Physical barrier </li></ul><ul><li>Psychological barrier </li></ul><ul><li>Language barriers </li></ul><ul><li>Nonverbal distractions </li></ul><ul><li>Grandstanding </li></ul>
  18. 18. Ways to improve listening <ul><li>Stop talking </li></ul><ul><li>Control your surroundings </li></ul><ul><li>Be open minded </li></ul><ul><li>Judge ideas not appearances </li></ul><ul><li>Hold your fire </li></ul><ul><li>Provide feedback </li></ul>
  19. 19. How to comprehend listening <ul><li>Intelligence </li></ul><ul><li>Reading comprehension </li></ul><ul><li>Recognition of correct English </li></ul><ul><li>Listeners vocabulary </li></ul><ul><li>Ability to make inferences </li></ul><ul><li>Ability to structuralize </li></ul><ul><li>Emotional adjustments </li></ul>
  20. 20. Contd. <ul><li>Curiosity </li></ul><ul><li>Physical fatigue </li></ul><ul><li>Admiration for the speaker </li></ul><ul><li>Sex of the listener </li></ul><ul><li>Acoustics </li></ul>
  21. 21. Remember <ul><li>Hearing is sensation, listening is interpretation. </li></ul>
  22. 22. Thank You for listening