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R917737 Ux Manager


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R917737 Ux Manager

  1. 1. The Cisco Service Provider Management Applications Business Unit (SPMABU) provides the world’s most advancedNetwork Management System (NMS) and Operations Support System (OSS) software technology. SPMABU is partof the Network Management Technology Group (NMTG) within Cisco.We are looking for an experienced team member to help us manage the execution of various Engineering projects ofour Cisco Prime Network management product, which is our “flagship” platform for managing IP/packet technologiesspanning over 50 Cisco hardware platforms along with 3rd Party devices (e.g., Juniper, ALU, etc.). Prime Network isone of the fastest growing products in SPMABU, so this position will be fast paced, challenging and immenselyrewarding.Prime Network Engineering is looking for a Manager, User Experience to lead the user experience and design for anengineering team that is transforming its Prime Network product to the web and desires an engaging customerexperience. You will lead the design of the UI architecture, visual design, interaction flow, branding, look & feel andset the team’s design and usability practices for the Prime Network (NMS/EMS product).As Manager of User Experience, you will be responsible for managing the user experience and design aspects for thePrime Network product, and manage a team of designers who will be working with multiple groups to solve complexuser problems and needs. You will be working within a context of a Suite of products that will challenge you with thedesign aspects of Prime Network NS/EMS features, and also the overall context of the suite of other products.As this product evolves you will work directly with senior management to create innovative new product offeringsthrough continuous iterative design. You will help drive product conceptualization working with senior management todecide on the direction of new products and services, and work directly with the software development teams on adaily basis.Basic Qualifications• 8-12 years of professional interaction design experience with multi-disciplinary design teams• 5+ years of experience as a user experience designer, interaction designer, information architect, or similar role• Bachelors degree in design, human-computer interaction (HCI), or 5+ years equivalent professional experience• A portfolio or samples of work demonstrating experience creating user-centered design solutions• Experience in designing and conducting user research initiatives• Experience designing for the web and web based devices• Experience providing detailed specifications and optimized HTML and CSS prototypes for development team• Experience creating mockups and style guides• Experience in managing initiatives in a matrix organization• Experience in working with global testing and development teams, working with different locations andaccommodating flexible work schedules at times• Experience in single product focus within a suite of product environmentPreferred Qualifications• Experience leading design of early stage product and mature product features, track record of working on productconceptualization• Solid track-record of setting best practices for web-based information architecture and design, as well asdemonstrated leadership in usability principles and techniques• Strong organizational planning and development, business judgment, design leadership, and communication/inter-personal skills• Visual design expertise demonstrated through mockups and style guides• Ability to prototype in HTML/CSS, JavaScript, and Flash or Flex• Experience with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, and Dreamweaver• Experience working in a collaborative team and working directly with developers for implementation of designs• A strong portfolio consisting of conceptual designs, wireframes, visual mockups and prototypes• Experience designing user interfaces and experience with Network Management Systems• An up-to-date working knowledge of web and mobile front-end technologies• An understanding of Network Management System concepts and application features
  2. 2. Exhibits strong leadership qualities including excellent judgment, relentlessly high standards, can dive deep andremain in touch with business details, drives innovation in their teams, invokes passion in others, can think big, anddelivers resultsAbout SPMABUThe Cisco Service Provider Management Applications Business Unit (SPMABU) provides the world’s most advancedNetwork Management System (NMS) and Operations Support System (OSS) software technology. SPMABU is partof the Network Management Technology Group (NMTG) within Cisco.Cisco helps service providers build flexible, scalable, and secure networks that deliver profitable services forsustainable success. Our software delivers comprehensive Experience Lifecycle Management solutions that supportkey Cisco systems initiatives aligned with Cisco Big Bets in the Service Provider space (e.g. IP NGN Core & EdgeNetwork, Video, Mobile Internet, Cloud & MSP). These and other Cisco innovations encompass our Connected Lifevision. SPMABU provides network management solutions for service providers and other organizations that requirehigh-performance and high-scalability, spanning both packet and transport networks.Currently SPMABU encompasses a broad range of core software offerings for Service Providers, both Telcos(traditional phone companies or wireline carriers) and MSOs (Cable operators). Our products also provide capabilitiesfor Service Providers, both Telcos (traditional phone companies or wireline carriers) and MSOs (Cable operators).Our products also provide capabilities for enterprise customers requiring carrier-grade scalability and manageability.