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Measuring What Matters - FutureGov Network

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Measuring What Matters - FutureGov Network

  1. 1. Sponsored by
  2. 2. Measuring What Matters 15 February 2010
  3. 3. FutureGov: our focus <ul><li>Digital engagement </li></ul><ul><ul><li>Communication </li></ul></ul><ul><ul><li>Engagement </li></ul></ul><ul><ul><li>Digital democracy </li></ul></ul><ul><li>Public service transformation </li></ul><ul><ul><li>Co-production of services </li></ul></ul><ul><ul><li>Peer to peer </li></ul></ul><ul><ul><li>Cross-organisational collaboration </li></ul></ul>
  4. 4. FutureGov: our work
  5. 5. Today <ul><li>1.30 Welcome and introduction </li></ul><ul><li>Dominic Campbell, FutureGov Marshall Manson, Edelman </li></ul><ul><li>1.40 Measurement Camp </li></ul><ul><li>Will McInnes, Nixon McInnes </li></ul><ul><li>1.50 A word from our sponsors </li></ul><ul><li>Neerav Shah, Lithium </li></ul><ul><li>Giles Palmer, Brandwatch </li></ul><ul><li>2.15 Case studies </li></ul><ul><li>3.00 Break </li></ul><ul><li>3.15 Open Space : bring ideas, challenges and questions from projects you are working on </li></ul><ul><li>– Feedback / sharing </li></ul><ul><li>5.00 Drinks </li></ul>
  6. 6. measurement is *hot* right now
  7. 7. what are we measuring? Feelings Gestures Social conventions Networks Relationships Assumptions Values Politics Individuals Preferences
  8. 8. does it matter?
  9. 9. it matters …
  10. 10. it matters not…
  11. 11. how are we measuring?
  12. 12. monitoring or measuring?
  13. 13. against a stated goal
  14. 15. b ut what about … peripheral learning?
  15. 16. quantitative: tools and techniques
  16. 17. q ualitative: making the numbers meaningful
  17. 18. social media or social technology?
  18. 19. a nd don’t forget
  19. 20. www .enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  20. 21. Registered users : 229 Content posts: 113 comments: 175 Web traffic overall visitors: 12 865 page views: 63 445 average time on site: 2 mins 36 Twitter : 1 737 followers Facebook : 325 fans EbD in numbers www .enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby Stats accurate as of 8 th September 2009 since launch of new site 18 th March 2009
  21. 22. stay in touch http://futuregovconsultancy.com http://futuregovnetwork.com http://twitter.com/futuregov
  22. 23. image credits <ul><li>http://www.renegadeengineer.com/work/logo/graphics/paper1.gif </li></ul><ul><li>http://img.dailymail.co.uk/i/pix/2007/10_03/johnhumphMS2010_468x402.jpg </li></ul><ul><li>http://www.socialmediatoday.com/SMC/170873 </li></ul><ul><li>http://stolemyhubcaps.com/covers/All%20About%20the%20Benjamins.jpg </li></ul><ul><li>http://www.museekfestival.ru/wp-content/uploads/2008/11/human-behaviour-_-michel-gondry.jpg </li></ul><ul><li>http://www.kitchencritic.co.uk/upload/2007/03/typhoon-vintage-scale.jpg </li></ul><ul><li>http://www.csh.rit.edu/~chrisc/stuff/u2_cockpit.jpg </li></ul><ul><li>http://www.themillionairesecrets.net/images/2008/07/goal-2007-749865.jpg </li></ul><ul><li>http://www.army-technology.com/contractor_images/parker/2-radar.jpg </li></ul><ul><li>http://www.mindupdate.com/uploads/running_with_scissors.jpg </li></ul><ul><li>http://www.goldensoftware.com/newsletter/52_images/Issue52G5_fig5.gif </li></ul>

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