High Performance Working: designing the workspace  Have a question?  [email_address]  or #nWOW11
 
sources <ul><li>Smart Working: Creating the Next Wave </li></ul><ul><li>co-facilitate Johnson Controls Global Mobility Net...
what’s the story?  <ul><li>learning is crucial for high performance </li></ul><ul><li>workplace design is vital </li></ul>...
  why new ways of working? <ul><li>“ We won’t just go down, we’ll go down big time if we don’t watch out.  </li></ul><ul><...
<ul><li>creating conditions for </li></ul><ul><li>learning </li></ul><ul><li>knowledge creation </li></ul><ul><li>knowledg...
high performance    work systems <ul><li>CIPD / CAP Gemini: </li></ul><ul><li>a philosophy of  empowerment </li></ul><ul><...
<ul><li>Tamekin et al (2008) 4A Model: </li></ul><ul><li>access  (recruitment, roles, succession planning) </li></ul><ul><...
<ul><li>Guest’s core components (2006): </li></ul><ul><li>workforce   competence </li></ul><ul><li>creating environments a...
workplace design <ul><li>design of  physical  and  virtual  workspace must support conversation and dialogue: </li></ul><u...
<ul><li>Dr Kjetil Kristensen: </li></ul><ul><li>http://www.kristensenconsulting.com/ </li></ul><ul><li>physical  and  virt...
adaptable curiosity   discovery     sharing creative spaces must be adaptable by users: “ designers design for; cannot des...
making it happen Have a question?  [email_address]  or #nWOW11
references <ul><li>CIPD / CAP Gemini: How Smart is UK plc? http://www.cipd.co.uk/NR/rdonlyres/62401E9E-0160-4B71-A477-3366...
thank you! <ul><li>Anne Marie McEwan </li></ul><ul><li>The Smart Work Company Ltd </li></ul><ul><li>www.thesmartworkcompan...
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Mc ewan28thseptupdated

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Presentation at Unwired New Ways of Working briefing, London 28th September 2011.

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Mc ewan28thseptupdated

  1. 1. High Performance Working: designing the workspace Have a question? [email_address] or #nWOW11
  2. 3. sources <ul><li>Smart Working: Creating the Next Wave </li></ul><ul><li>co-facilitate Johnson Controls Global Mobility Network </li></ul><ul><li>work with senior execs nationally & internally - transition to new strategic positions </li></ul>Have a question? [email_address] or #nWOW11
  3. 4. what’s the story? <ul><li>learning is crucial for high performance </li></ul><ul><li>workplace design is vital </li></ul><ul><li>already know a lot about high-performance – not enough happening </li></ul><ul><li>  </li></ul><ul><li>so got to create the future </li></ul>Have a question? [email_address] or #nWOW11
  4. 5. why new ways of working? <ul><li>“ We won’t just go down, we’ll go down big time if we don’t watch out. </li></ul><ul><li>We have to think of the clever new ideas and be ahead of the game while we have the affluence... </li></ul><ul><li>That includes the way we work .” </li></ul>Professor Cary Cooper Director Magazine, 2005 Have a question? [email_address] or #nWOW11
  5. 6. <ul><li>creating conditions for </li></ul><ul><li>learning </li></ul><ul><li>knowledge creation </li></ul><ul><li>knowledge-sharing </li></ul>high performance work systems Have a question? [email_address] or #nWOW11
  6. 7. high performance work systems <ul><li>CIPD / CAP Gemini: </li></ul><ul><li>a philosophy of empowerment </li></ul><ul><li>investment in skills development and talent enhancement </li></ul><ul><li>high levels of employee engagement </li></ul>Have a question? [email_address] or #nWOW11
  7. 8. <ul><li>Tamekin et al (2008) 4A Model: </li></ul><ul><li>access (recruitment, roles, succession planning) </li></ul><ul><li>attitude (engagement, involvement and motivation) </li></ul><ul><li>ability (skills, learning and development) </li></ul><ul><li>application (strategy, structure, work environment) </li></ul>high performance work systems Have a question? [email_address] or #nWOW11
  8. 9. <ul><li>Guest’s core components (2006): </li></ul><ul><li>workforce competence </li></ul><ul><li>creating environments and jobs that provide people with opportunities to contribute and learn continually </li></ul><ul><li>workforce motivation for continuous learning , and organisational commitment </li></ul>high performance work systems Have a question? [email_address] or #nWOW11
  9. 10. workplace design <ul><li>design of physical and virtual workspace must support conversation and dialogue: </li></ul><ul><li>physual </li></ul><ul><li>congenial </li></ul><ul><li>appropriate </li></ul><ul><li>adaptable </li></ul>Have a question? [email_address] or #nWOW11
  10. 11. <ul><li>Dr Kjetil Kristensen: </li></ul><ul><li>http://www.kristensenconsulting.com/ </li></ul><ul><li>physical and virtual - how? </li></ul><ul><li>Steelcase: Mediascape </li></ul><ul><li>http://www.steelcase.com/en/products/category/workspace/freestanding/media-scape/pages/overview.aspx </li></ul>physual Have a question? [email_address] or #nWOW11
  11. 12. adaptable curiosity discovery sharing creative spaces must be adaptable by users: “ designers design for; cannot design in” Harrison, S. and Dourish, P. Re-placing Space: The Roles of Place and Space in Collaborative Systems http://dl.acm.org/citation.cfm?id=240193 Have a question? [email_address] or #nWOW11 http://keepstream.com/roundtrip/finding-ba
  12. 13. making it happen Have a question? [email_address] or #nWOW11
  13. 14. references <ul><li>CIPD / CAP Gemini: How Smart is UK plc? http://www.cipd.co.uk/NR/rdonlyres/62401E9E-0160-4B71-A477-3366BD1405DB/0/smartworkingguide.pdf </li></ul><ul><li>Cooper, C. 2005. The shape of things to come. Director Magazine, 58(6) </li></ul><ul><li>Tamkin, P., Cowling, M. and Hunt, W. 2008. People and the bottom line. Institute for Employment Studies [Online: Department for Business, Innovation and Skills]. Available at: http://www.bis.gov.uk/assets/biscore/corporate/migratedd/publications/d/dius_iip_448.pdf </li></ul><ul><li>Guest, D. 2006. Smarter ways of working: the benefits of and barriers to adoption of high performance working. SSDA Catalyst [Online: October 2006]. Available at: </li></ul><ul><li>http://www.ukces.org.uk/assets/bispartners/ukces/docs/publications/ssda-archive/ssda-catalyst-issue-3-smarter-ways-of-working.pdf </li></ul><ul><li>http://www.johnsoncontrols.co.uk/publish/gb/en/products/building_efficiency/gws/gwi.html </li></ul><ul><li>Teresa Amabile and Steve Kramer 2011. The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work </li></ul><ul><li>http://www.amazon.co.uk/Progress-Principle-Ignite-Engagement-Creativity/dp/142219857X </li></ul><ul><li>Mistakenly said she is from MIT; from Harvard. Was thinking of Sherry Turkle, who is at MIT. Her book Alone Together also highly relevant to workplace design </li></ul><ul><li>http://www.amazon.co.uk/Alone-Together-Sherry-Turkle/dp/0465010210 </li></ul>
  14. 15. thank you! <ul><li>Anne Marie McEwan </li></ul><ul><li>The Smart Work Company Ltd </li></ul><ul><li>www.thesmartworkcompany.com </li></ul><ul><li>[email_address] </li></ul><ul><li>Twitter: drmcewan </li></ul>

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