1.
Loose - tight<br />Peer Learning <br />in an Era of Social Media Expansion and Information Overload<br />Ron Koller, Deb Nystrom<br /> Thursday, October 6, 2011<br /> 1:45 - 3:00 p.m. MISHRM<br />

2.
Agenda<br />Concepts & Strategies<br /><ul><li>Peer Learning

3.
Social Media

4.
Talent Development / Talent Management</li></ul>Open Space Discussion<br />Themes from Peer Discussion<br />Group Memory<br />Fenwick, Koller, Reveln 2011<br />2<br />

5.
Ever-increasing Need for HR<br />What does Talent Development do in your organization? (Strategy)<br />What kind of structure do you have to support peer learning? (Structure)<br />How are you leveraging social media – an HR lever? (Tools)<br />Fenwick, Koller, Reveln 2011<br />3<br />

6.
Fenwick, Koller, Reveln 2011<br />4<br />Peer to Peer Learning<br />“Peer-to-peer learning systems are creating more powerful & enduring learning experiences, <br />helping …leverage social connections <br />to accelerate …sharing of experiences, content & guidance<br />…to be more productive, learn faster & work smarter.”<br />~ Learning Solutions Magazine<br />The Evolution of Peer Coaching Beverly Showers; Bruce Joyce<br />Educational Leadership, March 1996 v53 n6 p12(5)<br />

7.
Fenwick, Koller, Reveln 2011<br />5<br />Peer to Peer Learning<br />Loose<br />Entrepreneurial<br />Emergent<br />In-Real-Life = IRL<br />

8.
Fenwick, Koller, Reveln 2011<br />6<br />Peer to Peer Learning<br />Tight<br />Applying 3-4 models to change leadership situations<br />MSW graduate administrator’s class <br />Peer group application<br />

9.
Fenwick, Koller, Reveln 2011<br />7<br />Peers Learning & Constraint…<br />When constraint becomes mandatory, we …have to recalibrate how we work <br />…companies have started collaborating with former competitors, <br />Created… relationships with their clients through social media <br />& created products that are better, yet cheaper. <br />They’ve discovered creative ways to address unexpected constraints.<br />http://mashable.com/2011/03/02/creative-constraint-business/ <br />

10.
Fenwick, Koller, Reveln 2011<br />8<br />Results<br />In a short amount of time, with peers….<br />

11.
Fenwick, Koller, Reveln 2011<br />9<br />2011 TREND - Tight<br /><ul><li>Fidelity = The ability for learning to apply to real life.

12.
Increase in complex gaming, simulations and technology to power business modeling.

13.
Online learning = EXACT match to company web page or dynamic image of technology training tool.

14.
Examples:

15.
engineers competing in an online game to design the best solution

16.
sales executives who participate in a sales conference game to test and challenge their ability to gather information about a prospective client in order to present a proposal. </li></ul>Source: Chief Learning Officer, Feb. 2011<br />“Fidelity” of experience<br />In a short amount of time, with peers….<br />

17.
Fenwick, Koller, Reveln 2011<br />10<br />Loose<br />Discovery<br />Emergent<br />Unplanned development<br />And<br />planned themes<br />Entrepreneurial<br />Emergent<br />In-Real-Life = IRL<br />

18.
Social Media<br />“Great leaders are great learners.” <br /><ul><li>The problem with the government’s initial response to Hurricane Katrina was that “we did not get the problem statement right.” The government thought the problem was a hurricane when it had become a flood. </li></ul>_________________________<br />Not paying attention to social media? "Go live in a hut and wait for the hurricane." <br />Admiral Thad Allen (retired)<br />ACMP 2011 Keynote <br />_________________________<br />Fenwick, Koller, Reveln 2011<br />11<br />

19.
Open Space<br />Start the topic you wish to create or join<br />Join in / begin the dialogue<br />Guidelines:<br />Hummingbirds: Flit from topic to topic. <br />Bumblebees: Take ideas & cross pollinate. <br />The rule of two feet: No longer interested, use your two feet, move on.<br />Open Space principles<br />1. Whoever comes are the right people. <br />2. Whatever happens is the only thing that could have. <br />3. Whenever it starts is the right time. <br />4. When it’s over, it is over.<br />

20.
Structure<br />Companies that launch systems integrating social and formal content management <br />are not just launching new pieces of technology. <br />Technology is the enabler, not the solution…<br />Success is dependent on high- and low-tech elements. <br />Source:Learning & Development - Just Read the Wiki, June 2010<br />

21.
Fenwick, Koller, Reveln 2011<br />14<br />Structure <br /><ul><li>Council members - top digital executives - help each other navigate the fast-changing digital landscape.

22.
Learn outside your industry ... before your competitors do.

23.
Increase on-the-job happiness.…Members say …happier in their jobs, by helping them make better decisions</li></ul>Community of Practice<br />The Councils are amazing. <br />Every executive in a digital business that qualifies should join.<br />Council member <br />Aaron Cooper, <br />SVP Marketing, Groupon<br />https://cgcouncils.com/<br />

24.
Structure<br />Tools<br /><ul><li>Zite, Customized News Finds You (iPad)

25.
Facebook / Google+

26.
TripAdvisor (customized with Facebook)

27.
Liquid Internet

28.
Blogs</li></ul>Are we doers or definers? <br />Can we be both?<br />“Curation”<br />Maybe we should focus more on doing, and less on defining. <br />What content Curation means will sort itself out <br />once we see more …good work that can’t really be called anything else. <br />~ Ian Greenleigh<br />Fenwick, Koller, Reveln 2011<br />15<br />

29.
Fenwick, Koller, Reveln 2011<br />16<br />“Your ability to learn faster than your competition is your only sustainable competitive advantage.” ~ Ariede Geus<br />

30.
Fenwick, Koller, Reveln 2011<br />17<br />2011 TREND - Loose<br /><ul><li>Most popular = simple

31.
e-mail, instant messaging, Web conferencing and file sharing

32.
Trend, more user sophistication in combining tools

33.
Skype, connecting learners => tutors , SMEs

34.
Embedding wikis & blogs into learning programs

35.
Integrating instant messaging into collaboration events to improve e-learning effectiveness.

36.
Tools: NewsGator,Q2 Learning, Chatter, Yammer, Ning, Moodle, Google Apps, SharePoint</li></ul>Source: Chief Learning Officer, Feb. 2011<br />Crowdsourcing<br />

37.
Fenwick, Koller, Reveln 2011<br />18<br />Google+ Hangout<br />Virtual Learning Environments<br />class speaker <br />George Haines discussing <br />the process & challenges of redesigning <br />traditional lessons by integrating technology into K-8 classrooms. <br />We started the session in Google+ Hangout, then migrated to Second Life. <br />July 27, 2011<br />Source: Flickr.com<br />

38.
19<br />Mayo Case Study<br /><ul><li>Designed to spark interaction among leading-edge thinkers

39.
50 percent increase in the number of people sharing online.</li></ul>In 2009, Mayo Clinic held it’s first “Transform” <br />Conference 400 participants<br />Gathered: Large enterprise innovators<br />Fenwick, Koller, Reveln 2011<br />

40.
The Mayo Story<br /><ul><li>Mayo physicians & staffers notat the event

41.
were watching it unfold online

42.
introduced new thoughts, shared ideas, and

43.
chronicled highlights as if they were at the conference.

44.
Virtual participants across the micro-sharing stream

45.
appointed themselves as connectors and advocates,

46.
spreading ideas out, several nodes to all corners of the organization.</li></ul>20<br />

47.
The Mayo Story<br /><ul><li>People wouldn’t have had that special feeling of “I got to participate in something amazing” if it weren’t for microsharing.

48.
It extended creative thinking to the whole organization

49.
without the cost and logistical headaches of a 50,000-person seminar.</li></ul>~ The New Social Learning, Tony Bingham and Marcia Conner, 2010<br />21<br />

50.
Fenwick, Koller, Reveln 2011<br />22<br />Contact Us:<br />Ron Koller Ron@FenwickKoller.com<br />And<br />Ron@CMRsite.com<br />Deb Nystrom<br />DebNystrom@Reveln.com<br />And<br />Deb@CMRsite.com<br />

51.
Fenwick, Koller, Reveln 2011<br />23<br />Appendix<br />What you say <br />on <br />Facebook<br />(or don’t say)<br />says a lot<br />about you. <br /> <br />Transparency<br />And<br />opaqueness <br />is what you <br />communicate… <br />Sources: <br />Deb Nystrom, Reveln Social Business, http://ow.ly/6Ne1z<br /> Also see: SocMediaLearnLab on YouTube <br />Beth Kanterand Cambodia4kidsorg on Flickr.com<br />

52.
Time spenton social sites increasing exponentially…<br />It is entirely possible your employees know less about their co-workers than they do about friends they haven't seen in 10 years," <br />~ Bryan LeBlanc, <br />Chief Financial Officer, Jive Software. <br />