1<br />Croatian Telekom NGOSS projects – Shape of things to came …<br />Dominik Periškić T- Hrvatski Telekom d.d.<br />Dam...
Hrvatski Telekom d.d. T-HT<br /><ul><li>Croatia
Population : 4,5 M
GDP Total 82 BN US$
GDP per capita 18.500 US$
HT - Part of DT group (51%)
1.550.000 fixed customers
2.680.000 mobile customers (UMTS/HDSPA)
700.000 broadband customers ( 4 – 20 mbps)
300.000 IPTV subscribers (including HDTV from 2008)
Massive Fiber rollout ongoing (PON) – 50.000 connections by the end of the year</li></ul>2<br />57% of Croatian households...
GDi SYSTEMS - GISDATA GROUP<br />3<br /><ul><li>GISDATA GROUP of companies in 2009  - the largest (revenues, resources) an...
Leaders in SEE in telecom NGOSS and VAS apps
Amongst largest in its class in EMEA region
Educating, leading the way
Telcordia partner for SE Europe</li></li></ul><li>4<br />Introduction – typical Telco challenges today<br />Cumbersome Pro...
updates to multiple systems
multiple skill sets required for each application
‘Re-Inventing the Wheel’ each time
Extended time for E2E testing
result: uneconomical processes
cost of new product business cases can’t be justified
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Croatian Telekom NGOSS projects – Shape of things to came …

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Croatian Telekom NGOSS Projects

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Croatian Telekom NGOSS projects – Shape of things to came …

  1. 1. 1<br />Croatian Telekom NGOSS projects – Shape of things to came …<br />Dominik Periškić T- Hrvatski Telekom d.d.<br />Damir Medved<br />GISDATA d.o.o.<br />
  2. 2. Hrvatski Telekom d.d. T-HT<br /><ul><li>Croatia
  3. 3. Population : 4,5 M
  4. 4. GDP Total 82 BN US$
  5. 5. GDP per capita 18.500 US$
  6. 6. HT - Part of DT group (51%)
  7. 7. 1.550.000 fixed customers
  8. 8. 2.680.000 mobile customers (UMTS/HDSPA)
  9. 9. 700.000 broadband customers ( 4 – 20 mbps)
  10. 10. 300.000 IPTV subscribers (including HDTV from 2008)
  11. 11. Massive Fiber rollout ongoing (PON) – 50.000 connections by the end of the year</li></ul>2<br />57% of Croatian households connected via broadband compared to an average of 55% in Western Europe<br />
  12. 12. GDi SYSTEMS - GISDATA GROUP<br />3<br /><ul><li>GISDATA GROUP of companies in 2009 - the largest (revenues, resources) and leading (experience, references, growth) geoinformation systems application company in CEE
  13. 13. Leaders in SEE in telecom NGOSS and VAS apps
  14. 14. Amongst largest in its class in EMEA region
  15. 15. Educating, leading the way
  16. 16. Telcordia partner for SE Europe</li></li></ul><li>4<br />Introduction – typical Telco challenges today<br />Cumbersome Product Development: <br /><ul><li>lead times of 6 months or more
  17. 17. updates to multiple systems
  18. 18. multiple skill sets required for each application
  19. 19. ‘Re-Inventing the Wheel’ each time
  20. 20. Extended time for E2E testing
  21. 21. result: uneconomical processes
  22. 22. cost of new product business cases can’t be justified
  23. 23. delayed time to market means lost revenue and market share</li></ul>Cumbersome Customer Ordering Experience: <br /><ul><li>order automation for complex products is limited
  24. 24. Voice and data orders separated
  25. 25. Fixed portfolio difficult to change
  26. 26. reliance on manual processes and handovers
  27. 27. result: order experience can be unsatisfactory
  28. 28. high incidence of errors, missing orders and partial orders
  29. 29. reliance on availability of sales personnel to take orders
  30. 30. reduced ability to track and manage orders online </li></ul>Time to Market<br />Time to Deliver<br />
  31. 31. T-HT: OSS PAST<br />5<br />
  32. 32. T-HT Landscape 1998 – 2003 (voice) <br />6<br />
  33. 33. ConsolidatedT-HT Landscape– endof2004 (voice)<br />7<br />
  34. 34. T-HT Landscape – endof2008 (voice)<br />8<br />
  35. 35. INDUSTRIAL STANDARDS<br />9<br />
  36. 36. TMF Recommendations thatInfluenced COMPASS<br />10<br />
  37. 37. TELCORDIA SOLUTIONS<br />Dynamic Service Catalogue, Expediter<br />11<br />
  38. 38. Genericinteraction CRM – OM – DCAT - GI<br />12<br />
  39. 39. COMPASS Alignment with TMF TAM Visualized<br />13<br />
  40. 40. COMPASS<br />Complete Architectural Solution And Support<br />14<br />
  41. 41. COMPASS Architecture Objectives<br /><ul><li>Support a flexible approach to product / service modeling
  42. 42. Foster reusability of resource components(optimize resource consumption with help of catalog)
  43. 43. Create order management and fulfillment processes entirely driven by catalogue data
  44. 44. Under business rule control select from several feasible alternatives the solution which make the most sense from a network and/or operations perspective
  45. 45. Make workflow control catalogue data driven
  46. 46. Employ standardized (Move / Add / Change / Delete) operations for interworking with non-COMPASS system
  47. 47. Leverage TMF frameworks (eTOM, SID, TAM) to design of solution</li></li></ul><li>COMPASS Architecture<br />16<br />
  48. 48. Flow-through Order Management <br />Order Entry/Service Selection<br />Account Data<br />Request Options<br />Search Options (including 3rd Parties)<br />Quote Preparation <br />Obtain numbers<br />Valid Commercial Order<br />Order Control and Decomposition<br />Billing Activities <br />Number status update<br />SLA Create/Updates<br />Dispatch Requests<br />Provisioning Work Order<br />Activation Work Order<br />Provision Valid Order<br />Design and Assign<br />Select Resources<br />Activate Component<br />Create Service Instance<br />Provide Status <br />Manage Exceptions<br />3rd Parties<br />CRM<br />Rating/Billing<br />Dynamic Service Catalog <br />2<br />3<br />1<br />4<br />5<br />7<br />6<br />9<br />7<br />20<br />CNUM<br />Expediter <br />Service/<br />Device<br />Director<br />11<br />10<br />8<br />21<br />12<br />20<br />13<br />19<br />Network<br />Engineer<br />Granite<br />16<br />17<br />15<br />20<br />14<br />Discovery<br />Performance & Fault Management <br />Activator<br />Planning and Forecasting<br />18<br />18<br />Networks<br />17<br />
  49. 49. Defining process in models<br />18<br />
  50. 50. Sample MODEL<br />Realitycheck<br />19<br />
  51. 51. ADSL with POTS: Model Showing References Between Resources<br />20<br />
  52. 52. DCAT product model<br />21<br />
  53. 53. COMPASS Achievements for Croatian Telekom<br /><ul><li>Key Croatian Telekom requests fulfilled
  54. 54. Future proof design achieved
  55. 55. By the end of 2010 fully operational COMPASS NGOSS landscape is expected to be in the production
  56. 56. END OF NGOSS EVOLUTION IN T-HT
  57. 57. Be aware: Transformation of the BSS/OSS systems is not revolution, but EVOLUTION, so you cannot rush it !</li>

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