Strategies For Student Achievement Nclca

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Research/Presentation- NCLCA National Conference- September 20, 2011. Title: Strategies for student achievement: Understanding the impact of a student success center

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Strategies For Student Achievement Nclca

  1. 1. David L. Mackzum & Kerri D. McKenna NCLCA ConferenceLearning Centers: At the Crossroads of Student Success September 30, 2011
  2. 2.  Center Structure  Computer Terminals  FT Staff Member  Peer Tutors (paid / non-paid)  Faculty Office Hours Services Offered  Faculty tutoring  Phone calls from SSC staff  Peer tutoring  Advising  Mini-lessons from faculty  Computers
  3. 3.  Urban Proprietary School Student Population: 300 students  Non-traditional Student Characteristics (Bean, 1985)  Financially Independent  Attended Part-Time  Delayed Enrollment  Worked Full-Time  Had Dependents  Single Parent  No High School Diploma  70% of population labeled Moderately or Higher
  4. 4.  In what ways does participation in the retention intervention, Student Success Center, impact retention and persistence? What resources and services offered by the Student Success Center were identified as being the most beneficial to students that aided them in their persistence to graduation?
  5. 5.  Participatory research design Anonymous Student Survey: Data was analyzed to determine predominate themes that emerged from the data.
  6. 6. Question Strongly Agree Agree Unknown Disagree Strongly Disagree 5 4 3 2 1Participating in the SSC helps students understand classroommaterial. _________ _________ _________ _________ _________The Peer Coaches/Tutors within the SSC helps promotestudents being able to stay in school. _________ _________ _________ _________ _________Faculty/Teachers in the SSC promote students being able tostay in school. _________ _________ _________ _________ _________The advising that the SSC promotes students being able to stayin school. _________ _________ _________ _________ _________SSC provides students with a clear understanding for whatservices the SSC provides. _________ _________ _________ _________ _________There is a negative association from students about people whouse the SSC services. _________ _________ _________ _________ _________The SSC is clearly explained to incoming “new” students aboutservices the SSC provides. _________ _________ _________ _________ _________Faculty/Teachers utilize the SSC for space to tutor and assiststudents. _________ _________ _________ _________ _________
  7. 7.  Services that are most beneficial for students (pick one):  Faculty tutoring  Phone calls from SSC staff  Peer tutoring  Advising  Mini-lessons from faculty  Other :_______________________________________________________ Services that are the least beneficial for students (pick one):  Faculty Tutoring  Phone calls from SSC staff  Peer tutoring  Advising  Mini-lessons from faculty  Other:___________________________________________________
  8. 8. Question Strongly Agree Unknown Disagree Strongly Agree Disagree 5 4 3 2 1Participating in the SSC helps students understand 73% 20% 6%classroom material.The Peer Coaches/Tutors within the SSC helps promote 54% 30% 6%students being able to stay in school.Faculty/Teachers in the SSC promote students being able 71% 26% 2% 1%to stay in school.The advising that the SSC promotes students being able to 54% 30% 3%stay in school.SSC provides students with a clear understanding for what 70% 26% 3%services the SSC provides.There is a negative association from students about people 18% 11% 19% 40% 20%who use the SSC services.The SSC is clearly explained to incoming “new” students 67% 19% 13%about services the SSC provides.Faculty/Teachers utilize the SSC for space to tutor and 61% 16% 9%assist students.
  9. 9.  Services that are most beneficial for students (pick one):  Faculty tutoring 28%  Phone calls from SSC staff 7%  Peer tutoring 55%  Advising 14%  Mini-lessons from faculty 14%  Computer 6% Services that are the least beneficial for students (pick one):  Faculty Tutoring 3%  Phone calls from SSC staff 19%  Peer tutoring 14%  Advising 13%  Mini-lessons from faculty 9%  Nothing 28%  Overcrowded / Not Enough Help 2%
  10. 10.  Survey Questions:  A negative stereotype exists for SSC participation (29%)  Students prefer in-person faculty/student engagement (71%) Open Response Questions:  Peer tutoring is more effective than faculty tutoring.  “Wellness” calls from SSC staff do not influence student performance as much as anticipated.  Continue explanation of Student Success Center services during orientation.
  11. 11.  Increase Peer tutoring opportunities for students. Find paid opportunities for students through federal work study money. Limit outreach calls and increase social engagement through in-person dialogue. Allow peer-tutors to visit classes & schedule tutoring times. Create internship opportunities for students who volunteer time as a tutor.
  12. 12.  Explore the impact a formal peer-mentoring system through the student success center has on student retention. Explore how tutor training affects the retention of tutors Explore the phenomenon that students prefer peer- tutors over faculty tutors. Find out why students who withdrew from school did not utilize the center services Identify faculty suggestions/impressions for the student success center
  13. 13.  What questions do you have?

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