Initial Set Up
Welcome to SAM!
Before you start, confirm that you are connected to the Internet.
Launch your web browser (Firefox)
You should always begin in your Blackboard course, and then click the link from the
individual lesson. Make sure to take note of the order of the assignments you need to
complete. The link directs you to the URL http://sam.cengage.com for the SAM login
Logging into SAM
Existing SAM users:
Enter your username and
password. Click the
Login button. (Your username
should be your email
address and your password
should be your 6 digit
**If you have issues logging
in, please contact your
Confirm if it is
If the information is
Revise to return to
the previous screen.
If SAM prompts you
to change your
password, change it
to your 6 digit number
again so you can
remember it easier.
Terms & Conditions
Read the SAM Terms &
Click I Agree to accept and
If you click I Disagree, SAM
The SAM Calendar displays your daily assignments.
Your assignments will not have
due dates, so you will not be
using the calendar to launch
specific assignments. Scroll to
the next page to see how to
access a list of your
Click the red Notifications icon
(upper right) to view SAM
updates and notifications.
SAM Assignments (cont.)
The Activity List displays your assignments in a list.
Click to change the view.
Select an activity filter to
determine which assignments
display on the list.
Select Always Available to view
assignments that do not have
due dates. (Your assignments will
not have due dates, so you will
need to click this each time).
Click an assignment name to
SAM Training: Microsoft Office
SAM offers simulated Trainings focused on Microsoft Office, Windows, Internet
Explorer and Computer Concepts. To access a SAM Training:
Click the assignment name from the Activity List.
Click Start to begin.
SAM Training: Microsoft Office
Intro: Provides a summary of the
task (Available in SAM 2013 only.)
Observe: Provides audio and
Practice: Helps you perform the
task using audio and visual
Apply: Allows you to perform the
task on your own.
To receive credit on a Training task,
complete the task in the Apply
mode and click the Task
*You may exit the training and
resume where you have left
off at a later time**
With SAM Projects, you work directly in Microsoft Office to complete real-world
projects, following step-by-step instructions.
To launch a SAM Project, begin on
your Activity List and modify the
filters to leave only Projects
Select a Project.
After launching a Project, Download and Save the Instructions, personalized Start
file and support files (if available.)
Project Instruction File
The Project Instruction file contains
Project Description: A realworld scenario.
Getting Started: Includes
information about saving your
Project files. (Available in SAM
Project Steps: Follow to
complete the Project.
Final Figure: Reference while
completing the Project.
Project Start Files
Complete all Project work using your
personalized Start file, which has
your name encrypted in it.
Follow all of the Project Step
instructions. Save your completed file
before submitting it for grading.
Submit for Grading
After you complete your
Project, return to SAM.
Relaunch the Project
click Browse to select your
saved Project file, then click
A confirmation screen verifies
that your Project was
uploaded, passed the virus
scan and meets requirements
for file size and format.
Click Reports after submitting your
Project to view available reports.
Locate the Project Assignment in the
list and click the download icon in
the Reports & Files column.
The report that displays provides
detailed reasons for point deductions
and call-outs inserted into your
submitted Project to help you identify
and correct errors.
Project Reports – Study Guides
You can generate a Project Study Guide from the Reports tab.
Items with available Study Guides display an icon in the Study Guide column.
The Study Guide lists each step in the project with remediation that refers back to pages
in your book or MindTap Reader and links to SAM Training tasks.
To launch a SAM Exam, follow these
Select the filter to display Exams.
Click the assignment name from the
Review Exam details. They may include:
Number of chances at each question
Number of retakes of entire exam
Click Start to begin the exam.
Understanding SAM Exams
a. Task List: Use this list to jump from
task to task
b. Task ID number
c. Question Label: Back and forward
arrows allow you to jump between
d. Time remaining (if set by instructor) and number of attempts remaining per question
e. Description of the task to perform
f. Simulation of the application where you will complete the task
g. Exit button NOTE: Once you start an exam, you cannot exit without scoring the exam.
Exam Study Guide
Click Reports to access Exam
results and Study Guide.
Items with available Study Guides
display an icon in the Study Guide
Launch Training tasks from the
links in the Study Guide.
Select your Section from the dropdown menu. Click OK.
Each type of Assignment (Exam, Project, Training) displays with assignment
type weights and your score.
The number that displays in parentheses next to the assignment type indicates
the number of assignments in that category.
Click + to expand your view and see assignment scores.
Cengage offers Getting Started with SAM online training
sessions to help with the following:
− Completing your assignments
− Running reports
For SAM help, go to www.cengage.com/support