Summary of Project• Spring 2012 classes• Total of 521 students, 13 instructors, 28 sections• Instructors were asked to send progress notices to every student in their section at least 3 times• Suggested times were 2nd week, 4th week and midterm.• Reminders were sent to instructors for these times.• Instructors were provided training • Face-to-face sessions on several campuses • Self-paced tutorial online
Analysis of Pilot• Surveys sent to students—106 (20%) completed the survey• Feedback requested from instructors
Was getting an email from your instructor an effective way for youto receive information on your progress in the class? Response Response Percent Count Yes 84.0% 89 No 16.0% 17
Survey Results• Did getting an email prompt you to communicate with your instructor? 73.3 % said yes• Was the communication with your instructor effective for you? 93.3% said yes• If your grade needed improvement, were you able to make changes to improve your grade? 65.3% said yes• Would you recommend instructors provide grade feedback in other classes at MCC? 92.1% said yes
If the message you received directed you to use support servicessuch as the learning center, library, academic advisors,counselors, etc., did you use these services? Response Response Percent Count Yes 32.4% 33 No 13.7% 14 N/A 53.9% 55
Which services did you use as a result of the email from yourinstructor? Response Response Percent Count Tutoring, Learning Resources or Academic 36.7% 11 Resource Center Library 56.7% 17 Academic Advising 13.3% 4 Counseling 0.0% 0 Financial Aid 3.3% 1 Access Office 6.7% 2 Testing Center 3.3% 1 Other (please specify) 13.3% 4 Show Responses Other: Tech Line, Online Research, Instructor, SmarThinking
Faculty Response• It is easy to use and the flexibility makes it fit the variety of instructor styles.• Still some uncertainty about why we would send notifications to students who are doing well• Some push-back or dread about being “required” to do this.• Some instructors who already send messages regularly appreciated learning about the Bb tools that make this process easier.
Faculty Comments• I have sent course progress notifications weekly (8 week sessions) and bi-weekly (16 week sessions). As I have stated previously, I have found the new system incredibly beneficial.• I have been trying to send out the updating emails that distance ed. recommends and the feedback has been positive.• I just wanted to let you know I have sent out messages in my courses, and the students are loving the feedback! I am really pleased this was implemented.
Faculty Comments continued• About the notifications...so far this semester I havent sent any because students have either just self-dropped without notification to me or I have contacted through phone calls or emails. I dont have anyone with problems at this point, but I tend to just call students that Im really worried about.• I do what you all suggested and send messages out through the Early Warning System. I run it every Wednesday at noon and send a message to all students below a 70%. It has worked well, and some students have turned in late work as a result.
Increased CommunicationsTo: Katherine.MellesSubject: Re: 1121_PV_8W2_HUMN_140_20100: Humn 140Wow. Thank you. I must say this is the first time I have receivedan email like this since I started school. Your thoughtfulness isgreatly appreciated. :)On Sat, Apr 7, 2012 at 1:23 PM, Katherine R Melles wrote:You are doing well in this course. Please continue your efforts, andif you have questions, dont hesitate to contact me. My office islocated in ST 307 on the Penn Valley campus, and my office hoursare Tuesday and Thursday from 10:00-11:00.Keep up the good work!
College 100 Plans• All College 100 course sites in Blackboard have been set up with rules the Early Warning System and color coding in the GradeCenter.• Instruction on how to send progress notifications is included in the College 100 instructor training• Instructors will be expected to use the system to notify students of their progress at least 3 times by midterm.
KC Online• KC Online instructors are expected to send out progress notifications at least 3 times during the course.• Included in the faculty guide: Student progress reports--required • As part of KC Online, you will be expected to notify each student in your class of his or her progress in the course at least 3 times prior to midterm. The expected dates correspond roughly with the times that you should be submitting an attendance roster. For summer, this would be after the 1st, 2nd and 4th weeks. • There is training on the various methods of contacting your students in Blackboard, or you can access it here: Early Reporting Lesson • Your messages should contain the following information: • The class and instructor • Status of their performance compared to the course expectations • What they can do to improve their performance • Your contact information
Campus Roll Out Plans So Far• Maple Woods • Offering training July 2012 for interested faculty • Will be presenting a faculty panel discussion for in-service in August • Roll-out for Fall, 2012• Penn Valley First Time/First Year • Advisory group plans to use this process with their First Time/First Year students. • Training session May, 2012. • Instructors of these students will participate• Longview • Presentation at In-service • Training will be provided through TLC in September
Recommendations from PilotMESSAGES:1. Emphasize sending notifications to ALL students, not just those at risk2. Include specific grade information for students3. Include resources and services students can use to improve their performance.
Next Steps• Increase training options to more faculty • Have received requests from individual faculty and small faculty groups • Make the online training more evident • Develop training for use with MetroSoft email utility rather than Bb • Offer training on campuses• Work with Campus leadership groups to facilitate rollout plans specific to each campus
Strengths of Early Reporting• Faculty initiate communication with students.• Faculty decide what works for their own classes.• Increased faculty-student communication• Increased student satisfaction and connection to MCC• Can be used with either Blackboard or MetroSoft to facilitate email messages