Coaching ismorethantelling

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Coaching ismorethantelling

  1. 1. Coaching Is More than Telling People What to doWe build, delivery, learn and coach We are Pragmatic coaches 1
  2. 2. Today we start with one little question? Why? Pair Up! Designing Agility Developing ProductsDiscovering and Delivering 2
  3. 3. From ideas … Questioning and Learning Design Selecting and Suggesting Planning to CoachCollaborative Chartering Pragmatic Personas Develop Story Mapping Planning to Discover Deliver Planning to Deliver Setting the Stage … to iteration The larger journey … Designing Agility Getting Ready Developing Products Discovering / Delivering Continuous Delivery Iterative Learning Getting Productive Reflective Correction Dealing w/ Adversity Evolving the ProcessStaying Productive Maintaining Health … to sustained production Some call me “Dude”? 3
  4. 4. Some call me “Skeptic” ( skeptical not cynical )How Much Process Is Enough? Appropriate Ceremony( process should promote learning ) 4
  5. 5. Goals (Why) and Mechanics (How) Creating Community (Common Vision) ``` Form Communities (Collaborative Chartering) Develop Product (Personas - Story maps - Sketching) Create an Eco-System (Iteration 0 - Common Workspace) Discovery (Planning) Product Releases (Value - Effort - Dependencies) Iterative Delivery (Iterations [cycles] - Kanban [flow]) Delivery (Iterating) Staying Connected (Standup - Common Workspace) Tracking Progress (Task Walls - Burncharts - Velocity) Technical Agility (CI / CD - Test Driven - Refactoring) Delivering Value (Acceptance Tests – User Testing) Learning (Tuning) Examining Progress (Iteration Reviews - User Feedback) Reflect and Improve (Retrospective – Pivots)Dude’s Law: Value = Why / How W WV= H V= H Designing Agility( tools for building your process ) 5
  6. 6. Questioning and LearningSelecting and Suggesting Planning to Coach for each do …123 Who Why How Why ask why?Continuously test the status quo 6
  7. 7. Interviews, Assessment, Audience Interviewers learn Interrogators merely question Who do you interview? Sponsors and Investors Teams and Individuals 7
  8. 8. How do you start meaningful discussions?What would you say to if asked … What do you do well? Where are your challenges? 8
  9. 9. Why change? - Why agile? What, Where, When? What are the constraints?What will help, what will hinder? Change is not free ( context matters ) 9
  10. 10. Your First Interview What is their current process?What are the strengths and challenges? What are their motives for change? What constraints lie ahead?Questioning and LearningSelections and Suggestions Planning to Coach Where do you start?( process - practices - projects) 10
  11. 11. Respectful Change Sticks Lasting change happens with people and not to them Which Process? Kanban People deliver, processes help Which Practices? Sprint Backlog Burndown Sprint Reviews Product Backlogs Daily Scrum Cross Functional Teams Sprints Mura Test Driven Personas IterationsKanban Refactoring User Stories ReleasesKaizen Iteration 0 Acceptance Tests VelocityEvolutionary Design Chartering BurnupContinuous Integration RetrospectivesDomain Driven Design Common Workspace Collective Ownership Information Radiators Sustainable Pace 11
  12. 12. Intentional SelectionsCollaborative Chartering Burnup / VelocityCommon Workspace Acceptance TestingInformation Radiators Test Driven / RefactoringIteration 0 Continuous Integration Community - Teams Iterative Delivery Products - Planning Tuning - ImprovingProduct Backlogs Stand Up MeetingsPersonas Product ReviewsUser Stories / Story Maps RetrospectivesDiscovery-Delivery Planning Continuous Feedback Which projects? Which products? A Few Discussion Starters 12
  13. 13. What are the change constraints? How much change is respectful?Deeper Learning to Guide Suggestions Which process or practices? Which projects or products? How big? How many locations? How new? How much visibility? Questioning and LearningSelections and Suggestions Planning to Coach 13
  14. 14. Planning, Coaching and Coaches Who makes a good coach? Good Coaches “Blink” 14
  15. 15. Ask - Listen - Repeat (playback) “We have two ears and one mouth so we listen twice as much as we speak” EpictetusExperiences Sell - Stories Stick“This is what you should do” Theory vs. Experience Prescriptive vs. Descriptive “This is what I have seen work” Why have a coach? 15
  16. 16. Coaching helps … teach practices build community promote learning deliver real value What does a coach do?Productive coaching includes …helping with customer and product discovery _____________________________________________________ fostering real delivery and real measures ____________________________________________________ patterning reflective behavior ____________________________________________________ tracking continuous learning 16
  17. 17. … but the work is never endinglead chartering sessions – help create story maps or buildbacklogs – grow product ownership – promote acceptance testing – connect with the investors and sponsors____________________________________________________________________________ teach practices – lead planning sessions – startconversations – foster honest feedback – pair with people – promote test driven and refactoring – ensure value is delivered – keeps the build alive & well___________________________________________________________________________ attend retrospective reflective thinking – balance metrics and intuition – resolve conflicts – create test driven everything eco-systems – keep the community connected and vibrant – helps connect with the outside world Balance is essential! ( many new coaches blow up ) How will you coach (well)? 17
  18. 18. Create a Coaching Plan ( How ) Timeframe When Locations/Tools Which Practices What Tests Why Timeframe ( when )Locations and Logistics ( which ) Which teams which locations? What tools and why? 18
  19. 19. Interests and Constraints ( what ) Timeframe and Testing ( why ) Practice Tests (shu) Product Tests (ha) Learning Tests (ri)What’s a Meaningful Coaching Plan? When How long will be around? Where Which projects or products? What Which changes and why? How What success measures? 19
  20. 20. Why design your own agility? What questions do you have?Learning is the New Currency david.hussman@devjam.com © 2012 DevJam - All rights reserved. 20

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