Now, Where Was I?<br />Digital
Distractions in the Workplace<br />

Build Invisible Walls“Close the doors
of your senses in order to achieve solitude in the presence of other people.“Life of Solitude<br />

Distractions Today<br />

Information Overload<br />In 2008, people
consumed<br />3x the information each<br />day as they did in 1960”<br />New York Times, 2010<br />

People consume <br />12 hours
of media a day,<br />on average<br />

Be ‘ON’ or Be ‘OFF
with you’<br />the majority of people under the age of 40<br />stay digitally connected<br />IN BED<br />

Now, Where Was I?<br />Technology
is Part of the Problem…<br />and the Solution<br />

HOW BAD ARE DISTRACTIONS<br />In
the workplace?<br />

Staying Connected<br />The typical corporate
user <br />sends and receives about <br />110 messages daily<br />

The Email ‘Tic’<br />Office workers
check their inbox<br />30-40 times an hour<br />

41%<br />of workers respond to
email alerts<br />within 15 seconds<br />

Web Surfing…or Wipe Out?<br />Web
pages are viewed for <br />for ten seconds or less. <br />

WorkusInterruptus<br />The average US office
worker is interrupted<br />11 times an hour. <br />

”I'd say in a given
week I<br />probably only do<br />about fifteen minutes of real, actual, work.”<br />

What Are People Doing<br />When
they Aren’t Working?<br />

The Majority of Distractions Are
Digital<br />

Context-Switching<br />Computer users at work
change windows <br />or check e-mail or other programs<br />nearly 37 times an hour<br />

45%<br />of workers have at
least<br />6 items open on the desktop<br />

The Cost of<br />Workplace Distractions<br
/>

Distractions = Big Bucks<br />One
hour of distracted time means<br />$10,375<br />of wasted productivity per person per year.<br />

Distractions Are Stressful<br />People interrupted
by e-mail experience increased stress. <br />

So What Can WE Do?<br
/>Strategies for Dealing<br />with Distractions<br />

Shut off Alerts<br />

Out of Off Site…Out of
Mind<br />Find a quiet place outside the office<br />

Tune Out..<br />“Close the doors
of your senses in order<br />to achieve solitude in the presence of<br />other people.”<br />Francesco Petrarca (Petrarch) <br />

Non-working time<br />is NOT "downtime."
<br />

You Can’t Do Everything…<br />

Email Policies<br />The only “cc”
on an email<br />should be CC Sabathia<br />

Meeting Policies<br />No reading email
<br />No open PCs<br />No mobile devices<br />

Reduce Context-Switching<br />

Evolution or Revolution?<br />

Companies are Investing in Collaboration
‘Big Time’…<br />What are your firm's plans to adopt the following collaboration technologies?<br />61% are investing in 5 or more tools!<br />Base: 921 Information and knowledge management software decision makers at N. American and European enterprises and SMBs. * Firms supporting at least one Web 2.0 technology for internal or external purposes. Source: Forrester Enterprise And SMB Software Survey, North America And Europe, Q4 2009<br />

…But, getting information workers to
use these tools is still a work in progress<br />Which communication software tools do you use for work?<br />78% of firms support Microsoft SharePoint for collaboration<br />Base: 5498 North American and European business technology users . Source: Workforce Forrsights Survey, North America and Europe, Q3 2010, Q1 2010 Global Desktop Innovation Online Survey <br />

The SharePoint Adoption Gap<br />80%
of business email users with access to SharePoint resort to email ping pong to co-author documents.<br />Only 1/3 of business email users with access to SharePoint use it everyday.<br />

Context-switching in SharePointSaving a document
attachment and sending it as a link colleague<br />Desktop/Explorer<br />Email<br />SharePoint<br />Desktop/Explorer<br />SharePoint popup<br />SharePoint<br />SharePoint<br />Email<br />Email message<br />

Social Email<br />EmailSharing<br />DocumentSharing<br />Social
Networking<br />I<br />N<br />B<br />O<br />X<br />Social Email<br />Team <br />Calendar<br />Unified<br />Comms<br />Web Content Search<br />Presence & Messaging<br />

harmon.ie<br />Video: http://www.youtube.com/watch?v=0_EjBJE_CBg<br />Quick Tour:
http://www.youtube.com/watch?v=qA-wBKozxD4<br />Homepage: www.harmon.ie<br />

Let’s keep the dialog going…<br
/>

Now, Where Was I?<br />thank
you<br />David Lavenda<br />VP Product Strategy – harmon.ie<br />davidl@harmon.iePhone: (845)913-7240 Twitter: dlavenda<br />LinkedIn: http://il.linkedin.com/in/dlavenda<br />Blog:http://www.fastcompany.com/user/david-lavenda-0<br />