Your management/client is demanding that you do interface testing with actual users but you don’t have the time or money to conduct a full blown usability study. And, here’s another catch: it takes more than a single session in front of the interface for users to truly understand and appreciate – and evaluate -- its features and experience. What do you do?
This presentation uses an iPhone app case study to demonstrate tools and tips for conducting an effective online diary study, combined with an online focus group session.
We take you through all of the steps of this methodology that we’ve used successfully to test iPhone applications (for companies like Franklin Covey and Deepak Chopra) and other online interfaces that require a deeper user involvement in the interface.