The Phases of Transition: The End is Just the Beginning Bertita Graebner, Ph.D: Author, Conversationalist, Listener Voices 2015 - www.globaltechwomen,com Session Length: 1 Hour Dr. Graebner helps us track down what is set in a verbal culture and, better yet, what underlying assumptions can be galvanized in a change process. She teaches us to listen with our ears and with our imagination until we hear both what is spoken and what, though unspoken, moves people's attitudes, as well as their planning and decision-making. As she herself uses the listening approach, she models for us the way to catalyze change by way of the listening heart. Author of: A New Tree of Knowledge: Metaphor in a Christian Community, a reviewed monograph, which is available on Amazon. Contributor to: Co-creating Happiness: Stories from Around the World, Dr. Graebner's contribution is found as one of 100 from 43 countries on pages: 86-87, which is available as a Kindle Book on Amazon.