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(Outsourcing) "If my dashboard is so green, why am i seeing red?"


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Outsourcing relationship pain is caused by a myriad of issues. Here are just a few....

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(Outsourcing) "If my dashboard is so green, why am i seeing red?"

  1. 1. If My Dashboard Is SoIf My Dashboard Is So GreenGreen,,Why Am I SeeingWhy Am I Seeing RedRed??Deborah Kops &Jay DesaiHFS dreamSource30th April 2013
  2. 2. 2Before We Get Started…………..The Rules………What does it mean for you?Why is it a problem?How would you fix it?
  3. 3. 3Some context………Plenty of blame to goaroundShotgunweddingSport of Olympianproportions
  4. 4. 4Round 1: “Its an unnatural act”
  5. 5. 5“The watermelon phenomenon”
  6. 6. 6“Beauty lies in the eye of the beholder”
  7. 7. 7“The revolving door effect”
  8. 8. 8Round 2: “It’s a deal with the devil”
  9. 9. 9“Don’t confuse the selling with the doing”
  10. 10. 10“Mea culpa”
  11. 11. 11“Where does the buck stop”
  12. 12. 12Round 3: “ Let he/she who isinnocent cast the first stone”
  13. 13. 13“The silver bullet syndrome”
  14. 14. 14”But this is how we’ve always done it”
  15. 15. 15”Can’t get something for nothing”
  16. 16. 16Audience Poll #1:1. “The watermelon phenomenon”2. ”Beauty lies in the eye of the beholder”3. “The revolving door effect”
  17. 17. 17Audience Poll #2:1. “Don’t confuse the selling with the doing”2. ”Mea culpa”3. “Where does the buck stop”
  18. 18. 18Audience Poll #3:1. “The silver bullet syndrome”2. ”But this is how we’ve always done it”3. “Let he/she who is innocent cast the firststone”
  19. 19. 19Audience Poll #4:1. Team A2. Team B
  20. 20. Thank youThank youforforparticipatingparticipating……