Delivering Quality Global Immersion in Graduate Business Program Practicum

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In today’s global economy, it is necessary for all business professionals to have an understanding of the economic, political, social and cultural forces that shape the ever-changing business environment. The International Field Study program PowerPoint presentation will outline the program, project, assessment tools/mechanisms, as well findings of such assessment tools from the Field Study trips. Attendees will be presented with a newly redesigned program that not only immerses current graduate students in global business practices, but also in part, led to the design of the MBA curricula. Findings from the student satisfaction surveys will be shared and discussed with participants to help in development of future international field study programs specific for adult learners.

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  • Audrey Cohen vision: empowering minority womenMCNY mission: promoting social justiceDescribe the average student: female, 37, mother working, black; experience in the field, coming back to get a degreePCE model: experiential learning centered on a purpose for each term [get Business school purposes for undergrad terms]Cohort model – innately strengthens the power of peer learning
  • Not an MBA level immersion.
  • Davinderto address one or more existing business challenges
  • Teamwork – Dissatification was 4 % higher 2011 – Due to more academic contents
  • Delivering Quality Global Immersion in Graduate Business Program Practicum

    1. 1. Presented by:Tilokie Depoo, Ph.D. Davinder Kaur, MPM David Hahn, MBAProfessor & Director of Business Programs Executive Academic Administrator Executive Academic Administrator
    2. 2.  Share information on the evolution of an effective study abroad immersion program Present findings of student satisfaction of International Field Immersion Program Arrive at best practices
    3. 3.  Introduction MCNY  Curricula  Purpose-Centered Education  Constructive Action Planning & Development of the International Field Study Immersion Program Research findings Conclusion & Interpretations Best Practices Q&A
    4. 4.  Metropolitan College of New York  Student Characteristics ▪ Demographics ▪ Learning culture ▪ Working Adults  Educational Philosophy ▪ Uniqueness of Purpose Centered-Education ▪ Strength of the Cohort Model
    5. 5.  Program prior to 2009 Revision  “Study Abroad Trip”  Trip Frequency  Budget  Trip Structure  Academics
    6. 6.  Not tied to course, curricula, and program  Not an MBA level immersion Focused on one program  MBA Media Management  Location-specific Not tied to student learning outcomes Seminars and activities overseas had no theme Visits were not structured No follow up after trip No assessment No student deliverables
    7. 7.  Graduate Students Participate Studying in following programs  MBA General Management  MBA Financial Services  MBA Media Management The International Field Study Immersion  Part of all programs  While mandatory, there are exception clauses  Program Costs paid by College
    8. 8.  Deliver content relating to:  Economic  Political  Social  Cultural forces shaping the global business environment Action-oriented and tailored immersion program Students work collaboratively in a pan-cultural environment
    9. 9.  Student should be able to:  Function in a global business environment/setting  Work within interdisciplinary teams in an international setting  Apply the theoretical frameworks to solve real business issues and challenges
    10. 10.  Individual Participation Individual Project  Tied to Constructive Action Group Project (Case Analysis)  Tied to course Group Project Presentation
    11. 11.  Three major phases  Completed before, during and after traveling Designed to demonstrate learning outcomes and meet program goals Students work within teams to deliver final analysis, individual report and a group presentation
    12. 12. PHASE 1 PHASE 2On-Campus Travel – DataImmersion Gathering PHASE 3 Conclusions- Presentations
    13. 13. Phase I: On-Campus Immersion to countries Introduction to countries of visit  (a) The Land  (b) The People  (c) The Economy  (d) Government and Social Conditions  (e) Cultural Life  (f) History  (g) Contemporary Financial Issues  (h) Contemporary Marketing Issues  (i) Contemporary Leadership and Human Resources Issues
    14. 14. Phase II: Data Gathering and Interviewing of Partners – Travel Experience after departure  (a) Gathering of information on-site via seminars, guest speakers  (b) Gathering of information via company visits/seminars  (c) Cultural and recreational experiences in host cities
    15. 15. Phase III: Recommendations, Conclusions and Presentations Group recommendation to Program Director, Coordinators and Instructors Deliverables:  Individual Report Submission (20% of in-class grade)  Group Case Analysis Submission  Group Presentation
    16. 16.  Business Focused Site Visits  Tours  Company visits  CEO forums  Industry overviews by CEO’s/MD’s Interdisciplinary Groups Instructor-led level set meetings Cultural Activities Academic Partnerships
    17. 17.  Grading Breakdown:  SWOT Analysis (group) – 15%  Written Report (group) – 45%  Oral Presentation (group) – 25%  Peer Evaluation of Team Work – 15% Comprehensive written report with all of the information detailed in the project Summary report that reflects the major elements of findings Develop and present an oral presentation of findings
    18. 18.  Survey to Gather Data on Satisfaction  Administered using  Consisted of 50 questions  All Students to Participate  Likert Scale Other Assessments not included in this Presentation ▪ Group Submission ▪ Group Presentation ▪ Individual CA ▪ Group Feedback
    19. 19.  Data Presented for Summer 2010 and Summer 2011 Response Rate of Students Who Completed for the last three trips Number of Participants Percentage Summer 2011 33 28% Summer 2010 32 63% Spring 2010 21 33%
    20. 20. How Satisfied were with MBA International Filed Study Experience. “How Satisfied were you with MBA International Field Immersion Experience?” Very Very Satisfied Satisfied Dissatisfied Neither Dissatisfied Summer 2011 (9) 44% 44% 0% 0% 12% Summer 2010 (20) 70% 25% 5% 0% 0%
    21. 21. “Did the Immersion Further your Development as aBusiness Person?” Yes No Summer 2011 (9) 77.8% 22.% Summer 2010 (20) 95% 5%
    22. 22. “How Satisfied Were You Regarding the ImmersionBroadening Your Global Scope/Perspective?” Very Very Satisfied Satisfied Dissatisfied Dissatisfied Summer 2011 (9) 22.2% 66.7% 0% 0% Summer 2010 (20) 70% 25% 0% 5%
    23. 23. Satisfaction With Academic Content: Very Very Satisfied Satisfied Dissatisfied Neither Dissatisfied Summer 2011 (9) 54.4% 37.7% 1.1% 0.0% 8.0% Summer 2010 (20) 34.5% 49.5% 4.5% 0.5% 9.0%
    24. 24. Satisfaction With Cultural Content: Very Very Satisfied Satisfied Dissatisfied Neither Dissatisfied Summer 2011 (9) 42% 53% 6% 0% 0% Summer 2010 (20) 64% 8% 3% 0% 3%
    25. 25. Satisfaction With Teamwork: Very Very Satisfied Satisfied Dissatisfied Neither Dissatisfied Summer 2011 (9) 22% 33% 11% 11% 22% Summer 2010 (20) 25% 40% 15% 5% 15%
    26. 26.  Three Learning Outcomes:  Academic ▪ Satisfied 92% (2011) vs. 84% (2010)  Cultural ▪ Satisfied 94% (2011) vs. 72% (2010)  Teamwork ▪ Satisfied 55% (2011) vs. 65% (2010) ▪ Attributed to increased in group work and activities
    27. 27.  Team Assignments prior to departure; no more than 8 members Level-set and Cultural Immersion prior to departure Utilize distance learning module (Moodle) for forums, logistical details and information dissemination Project deliverables tied to in-class assignments and grades Faculty led level-set meetings while travelling Optimal group size: approximately 45 total Keep key partnerships (i.e., travel company, corporate partners) Continued Assessment and Improvement

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