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Open Loyalty - Open Source for Loyalty Programs - Product Tour

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Loyalty platform in open source with ready to use features. Based on Symfony3.

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Open Loyalty - Open Source for Loyalty Programs - Product Tour

  1. 1. PRODUCT TOUR Loyalty platform in open source with ready-to-use features
  2. 2. 2 Open Loyalty is… loyalty platform in open source, with ready-to-use loyalty and gamification features, easy to set up and integrate, fully customizable in design and additional features, ready to work in on-line and off-line.
  3. 3. LESSONS LEARNED… 3
  4. 4. CHALLENGES 4 Business challenges: • One-time buyers; • Never-ending price competition; • Omnichannel gap; • High cost of customer acquisition. Implementation challenges • Long time to market; • High costs of implementation; • Dependence on solution supplier; • Technological debt; • Feature limitations.
  5. 5. 5 New touchpoints for customers Loyalty management for merchants eCOMMERCE COCKPIT CLIENT COCKPIT ADMIN COCKPIT POS COCKPIT
  6. 6. FULL CUSTOMIZATION IN UX AND GRAPHICS 6
  7. 7. NEW CUSTOMER IN ON-LINE STORE 7* Example of working eCommerce Cockpit based on Magento eCommerce
  8. 8. NEW CUSTOMER IN ON-LINE STORE 8* Example of working eCommerce Cockpit based on Magento eCommerce
  9. 9. REGISTRATION IN LOYALTY PROGRAM 9* Example of working eCommerce Cockpit based on Magento eCommerce
  10. 10. REGISTRATION IN LOYALTY PROGRAM 10* Example of working eCommerce Cockpit based on Magento eCommerce
  11. 11. BENEFITS FROM LOYALTY PROGRAM 11* Example of working eCommerce Cockpit based on Magento eCommerce
  12. 12. ADD LEVEL 12* Example of working eCommerce Cockpit based on Magento eCommerce
  13. 13. EARN POINTS 13* Example of working eCommerce Cockpit based on Magento eCommerce
  14. 14. ADD EARNING POINTS RULES 14* Example of working eCommerce Cockpit based on Magento eCommerce
  15. 15. REFER A FRIEND 15* Example of working eCommerce Cockpit based on Magento eCommerce
  16. 16. REDEEM REWARD CODE 16* Example of working eCommerce Cockpit based on Magento eCommerce
  17. 17. ADD SEGMENT 17* Example of working eCommerce Cockpit based on Magento eCommerce
  18. 18. ADD REWARD CAMPAIGN 18* Example of working eCommerce Cockpit based on Magento eCommerce
  19. 19. CLIENT COCKPIT ON SUBDOMAIN 19
  20. 20. ADD POS* AND ADD MERCHANT 20*POS – point of sale
  21. 21. LOYALTY PROGRAM IN OFF-LINE STORE 21
  22. 22. INTEGRATIONS 22
  23. 23. ARCHITECTURE FOR RETAIL 23 Example of implementation architecture for retailer with on-line and off-line stores.
  24. 24. TECHNOLOGY 24 Specification: 1. Concept - open source code; 2. Technolological stack: 1. Symfony 3 http://symfony.com/; 2. PHP7; 3. Elastic - https://www.elastic.co/; 4. JSON web token - https://jwt.io/; 5. Fundation Zurb - http://foundation.zurb.com/; 6. Angular.js https://angularjs.org/; 3. Databases capability: MySQL https://www.mysql.com/ or PostgreSQL http://www.postgresql.org/; 4. Event sourcing; 5. REST API.
  25. 25. HOW TO DEVELOP SUCCESSFUL LOYALTY PROGRAM? 25 BRIEF SET UP CUSTOMIZATION CONNECTION RUN Setup of raw version of application Confirmation of business requirements Customize in design, features and content Connecting program with eCommerce, ERP etc. Start your first reward campaign!
  26. 26. 26 Try Open Loyalty GitHub: https://github.com/DivanteLtd/open-loyalty www.openloyalty.io demo@openloyalty.io

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