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Digital transformation testing.

The Catastrophic change and disruption in IT are imposing quality challenges, testing organisations need to be equipped for this massive change in a pragmatic and robust test strategy.

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Digital transformation testing.

  1. 1. Name of the Speaker : Deepak Daniel Place: Auckland 1 DIGITAL TRANSFORMATION TESTING!
  2. 2. Content 2 Conventional Test Manager/Test Management Agile Organisation structure DevOps Organisation structure Who will do Test Management Enriching the Test Role Alternative roles Key Takeaways
  4. 4. Complexity | Disruption | Speed of Change Sustainability Environment TalentCrisis Economics Competition TechnologyRegulation CustomersGlobalization Digital 4 IT IS ONE DISRUPTOR IN A SEA OF DISRUPTORS
  5. 5. Artificial Intelligence Genomics Connected Home Internet of Things Crypto-Currencies Robotics3D Printing Drones Mobile Payments Oculus RiftWearables Electric and Connected Cars Super Disruptors New Exponentials Mobile Analytics Social Cloud Web Content 5 THE SUPER DISRUPTORS ENABLING THE DIGITAL ERA Design Thinking
  6. 6. DISRUPTION TRIGGERED CHALLENGES 6 Digital Customer Experience Speed of Delivery Security and Compliance Organisational Change Seamless Integration Skills and Investment to get Digital
  7. 7. QUALITY ASSURANCE IN DIGITAL ERA Application Testing Lifecycle Assurance Functionality, Performance and Security Customer Experience and Brand Reputation Performance Metrics Predictive and Intelligent Test Automation by Choice Early and continuous automation across the Lifecycle Waterfall and Manual Testing Agile and Automation Flow based Scenarios Persona based scenarios Quality Assurance Specialist Digital Assurance Specialist 7 TraditionalERA DigitalERA
  9. 9. 9 Quality journey Organisations Domain and complexity Challenges Growth in testing Opportunities Increase tool reliance Environment Constant upskill Capability Digital Impact
  10. 10. OPPORTUNITIES Digital transformation has lead to strong recognition of QA and Testing Due to the need for faster time-to-market and the creation of new digital programs and mobile initiatives, agile testing has grown in maturity Growth and transformation from Test Centre of Excellence to Digital Test Centre of Excellence Research and many studies have indicated that current QA and testing spend is 35% of IT Budget and is expected to reach 40-50% by 2020 Test continuously to avoid sequencing all testing activities at the end (Agile not waterfall) 10
  11. 11. CAPABILITY “If you always do what you always did, you will always get what you always got” – Albert Einstein Use and understand Technology Technical Engineering skills to work on Smart Devices Understanding of Security testing Cloud, Infrastructure and Social understanding and working Behaviour driven and persona experience testing (Domain knowledge) Mobile Test Specialists (Platforms/ Tools/ Simulators/ Risks) Automation (tools and scripting) is must have skill Agile is order of the day Digital Testing Soft skills 11
  12. 12. EMPLOYEE CHARACTERISTICS Curiosity Clarity Passion Self-motivation Self-editing Versatility Quick on the uptake Knows when to ask for help Has perspective Think logically Influences with emotion Not a desk jockey Is imaginative Has a sense of humour Knows when to skip the rules Understands the business world Anticipates reader questions and concerns Tells stories Listens Quick Learner 12
  13. 13. ENVIRONMENT 13 Lifecycle Automation tools (Requirements/ Design/ Build/ Smoketest/ Regression/ Deploy) Performance test tools (Application and environment) Integration tools/Virtualisation Tools/Network Virtualisation tools Functional testing, Test Management, Test automation, Defect management and Execution tools Right partnerships (Specific Service providers) On-Demand Test Environments/ Simulated environments/ Emulators/ Simulators DATA/ DATA/ DATA
  14. 14. ORGANISATIONS Organisational Quality Journey Test Leadership and Test Sponsor Infrastructure investment for environments, tools and training budgets Automation strategy: Across the project lifecycle Flexibility: Operations and Attitude Adopt new ways of working (Social Media and Networking are tools) Transform the traditional Test Centre of Excellence (TCOE) to DTCOE Testing and quality is each phase of delivery lifecycle 14
  15. 15. Test integration of services across local platforms, private and public clouds Testing of end-to-end workflows, and the orchestration of data and services Consistency of solutions across multiple channel interfaces (mobile, social and traditional systems) Support faster software delivery, not become bottleneck Manually testing is costly and time consuming Large testing project with high complexity, requires a methodical approach Domain Expertise across the scope of testing Test Data, Environment and Customer Behaviour CHALLENGES 15
  17. 17. GOAL Smarter Testing: Define the Vision for Testing Define the Strategy needed to achieve the vision Identify how roles and or personas will interact. Assess the acceptable level of risk involved. Build with a test early and often attitude Process to enhance speed 17
  18. 18. DIGITAL TEST STRATEGY Domain Involvement Multi Device and Multi Platform Integration and Data Emotion and Behaviour Understand Customer Intent Automation & Performance Security On Demand Resource Planning Common Tools and Std. Documents Lessons Learnt 18
  19. 19. ACTIONS Apprise Sponsor (Business) all the time Be transparent to the organisation Develop a Test Plan and align to the change Create and Stick to a testing standard. Establish an environment and take control of your testing future Test ROI for each project/programme Test Innovation roadmap 19
  20. 20. CORE DISCIPLINES FOR TEST ORGANISATION Strategy and leadership Budgets and ROI Capabilities and organisation Products and platforms Strategy & 
 leadership Capabilities & 
 organisation Products & 
 platforms Budgets & 
 ROI 20
  21. 21. KEY TAKEAWAYS. 21
  22. 22. KEY TAKEAWAYS Customer experience and digital assurance are testing focal points Business to drive the testing (verifying code to verifying customer experience) Continuous and security testing are key in test strategy Digital without automation does not exist Predictive analytics and continuous feedback drives the priority Agile, data, domain and agility key for test success On demand resourcing, specialist outsourcing, continued upskilling are order of the day 22
  23. 23. 23
  24. 24. THANK YOU Speaker Name: Deepak Daniel Organised by UNICOM Trainings & Seminars Pvt. Ltd. 24 Disclaimer: “Ideas and content shared in this deck are collected from various publicly available sources."