Non-Written Communication In Project Management

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Slides for the session at the PMI Global Conference 2006 EMEA, Madrid, Spain, May 2006

Business Education

Non-written communication in Project Management Dino Butorac, PMP IBM Session Number #PMB02

Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]

Projects ,[object Object],[object Object],[object Object]

Stakeholders ,[object Object],[object Object],[object Object]

Knowledge and skills ,[object Object],[object Object],[object Object]

List of skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Categories of Communication ,[object Object],[object Object]

Written Communication ,[object Object],[object Object],[object Object],[object Object]

PMBOK ,[object Object],[object Object],[object Object],[object Object],[object Object]

Project Communications Management ,[object Object]

Communication skills (PMBOK) ,[object Object],[object Object],[object Object],[object Object]

Non-written communication ,[object Object],[object Object],[object Object],[object Object],[object Object]

Non-written communication ,[object Object],[object Object],[object Object],[object Object]

Why non-written communication skills are important? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Message transfer model SENDER RECEIVER CHANNEL

Message transfer model ,[object Object],[object Object],[object Object],[object Object]

Miscommunication ,[object Object],[object Object],[object Object],[object Object],[object Object]

Reversal of the roles ,[object Object],[object Object],SENDER RECEIVER CHANNEL

Improving the process ,[object Object],[object Object],[object Object],[object Object]

Fostering the skills ,[object Object],[object Object],[object Object]

Learning the skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Practicing the skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Teaching the skills ,[object Object],[object Object]

Organization assessment ,[object Object],[object Object]

Level of PM’s communication skills ,[object Object],[object Object],[object Object],[object Object]

Organization awareness ,[object Object],[object Object],[object Object],[object Object]

Improve the organization ,[object Object],[object Object],[object Object],[object Object]

Personal Improvement Process ,[object Object],[object Object],[object Object],[object Object],[object Object]

Agenda (revisited) ,[object Object],[object Object],[object Object],[object Object],[object Object]

Objectives (revisited) ,[object Object],[object Object],[object Object],[object Object],[object Object]

Contact Information ,[object Object],[object Object],[object Object]

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