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Nine Business & Technology Trends impacting 2018 and beyond.


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This presentation discusses the global business and technology trends that will shape the coming decade. With AI, Robotics and Blockchain penetrating every industry, there will be far reaching implications to countries worldwide.

We could also see new leaders worldwide in the next decade, shifting the balance of power from developed countries to others.

Published in: Technology
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Nine Business & Technology Trends impacting 2018 and beyond.

  1. 1. Nine Global Business and Technology trends in 2018 riding the 4th Industrial Revolution Dileep Srinivasan Chief Digital Strategist Powerfluence @powerfluence
  2. 2. Dileep Srinivasan is a Leader with a strong ability to build teams, profitable businesses and harness talent in todays digital economy. He is recognized as a Visionary and Thought Leader in guiding organizations in their digital journey by assisting them in setting transformation roadmaps to ensure competitive advantage and differentiation. He is very well versed in adopting technologies like Social, Mobile, Big Data, Analytics, Cloud and IoT into business solutions to accelerate Superior Customer Experiences or bring in new Revenue Generation opportunities to companies. He has built leading digital practices in multinational organizations Cognizant and Atos. Dileep along with his partners runs an Advisory company Powerfluence which helps organization to rapidly scale for success in their Digital journeys. He advises SME companies in meeting their transformation goals and positions them for success. He is also helping leading IT firms in selecting the right technology partners as they consolidate their digital portfolio. Dileep is on the advisory board of a few companies, that include Monjin (, RRS Info Solutions (, Powerfluence (India) Pvt. Ltd. & Powerfluence LLC. ( He is also the Chief Digital Strategist at Marlabs Inc. ( ABOUT THE AUTHOR – Dileep Srinivasan
  3. 3. Herald the way new business will be run … 2017 has been the year of scale. Massive projects like hyperloop, unbelievable growth of cryptocurrencies and disruptive mergers and acquisitions such as Amazons buying Wholefoods. These huge game changing trends has been attributed to Industry 4.0, which is spearheaded by technologies like, IOT, AI, AR, Big Data, Quantum computing and more. “You need to look at the big picture, Before you set forth accomplishing your goal” So, where do we go from here? I see 9 trends that play on the continuation of Industry 4.0 revolution. I foresee the year 2018 being the year which will truly redefine business models to suit the way business is being transacted by the millennials who have now entered the workforce & business landscape. Read on to discover changes, trends and predictions in both business and technology.
  4. 4. With nationalist policies sweeping most parts of the world and Brexit adding to the mix, we can forget the common slogan “Think Global Act Local ” and replace it with the new mantra - “Think National Act Global, ”. Enterprises will, bring back their cash reserves through stock buybacks, restructure executive compensation and find increased momentum in pushing local country based agendas, While doing so they will go global to market their products or services. To a large extent, there will be renewed opportunities for both the baby boomers and fresh graduates. 01 Think National Act Global
  5. 5. Proliferation of AI will continue to impact the IT industry with more layoffs in 2018. Expect the layoffs to exceed the estimated 58,000 in job losses of 2017 in India alone. Fueled by self driving cars, voice assistants and robotics, the sectors greatly impacted near term would be Services and Manufacturing, while Retail, Banking and Insurance sectors will follow suit. The silver lining will be corporates showing increases in productivity and efficiencies. This will also propel the need for new recruits with specializations in machine learning, deep learning, data science & analytics. Companies not adapting AI to improve their products and services will be doomed for failure. 02 AI will continue to cost jobs
  6. 6. The emergence of new and superior technologies has created the 4th industrial revolution. This has presented an opportunity for technology lagging countries to leapfrog previous leaders. Some countries worldwide are using this opportunity to take on the leadership, cities like Dubai, Vienna, and Istanbul will emerge as new hub cities experimenting and deploying technologies like smart cars, smart cities, blockchain and IoT. These hub cities have already taken the 2nd, 3rd, and 4th largest shares of global VC deals according to data released by CB Insights. China has established leadership in IOT devices and India is moving aggressively in the space of data sciences and quantum computing. 03 New hub cities for technology will emerge
  7. 7. Digital Transformation initiatives have had more failures then successes in the last two years of its adoption. Enterprises globally will relook at how they will transform their enterprises to digital. A growing number of organizations will look at adopting digital through smaller digital journeys that will be focused on incremental small projects and short cycles. Journeys will include, the customer experience journey, digital infrastructure journey, enterprise digitization journey and security and regulatory compliance journey. 04Enterprises will change their approach to Digital Transformation
  8. 8. With every enterprise facing the threat of disruption or extinction, collaboration isn’t so much an option as it is an imperative. Core areas such as banking and insurance are facing threats from startups breaking into their walls and siloeing previous integrated value chains. Collaboration allows firms to speed up new product development, implement cost take outs and adapt to leaner agile business models by sharing resources and brain power. Today organizations embarking on their digital journeys, need to look into their Value Pools and identify partnerships so that they can collaborate to quickly address market needs and face competition. 05 Collaboration will supersede competition
  9. 9. Acquisitions and disruptions will continue to change the landscape of the industry. Close on the heels of the bold moves like Whole Foods buy out by Amazon and the CVS acquisition of Aetna, we can expect cross industry disruptions through boundary extending buyouts. Enterprises will also accelerate taking equity partnerships into technology startups and potentially end up acquiring the same. According to Deloitte’s report on M&A’s, new technology acquisitions is helping reduce conflicts, costs, and time. 06Disruptions will be the playbook for 2018
  10. 10. Novartis with their FDA approved cancer drug Kymriah, that treats children and young adults with acute lymphoblastic leukemia, is heralding a new form of pricing based on Outcomes. They plan to charge a patient around 475,000/- but will need to be paid only upon cure. This trend will continue as more drugs in the pipeline get approved in the coming years, setting a new pricing model based on accountable and outcome based care. Further, all sorts of unexpected industries such as the Auto industry have started introducing subscription-based business models. To name a few Porsche, Cadillac, Volvo are either experimenting or introducing alternate form of car ownership models. 07Major industries will experiment with new pricing models
  11. 11. Forget the hype and narrow adoption of bitcoin, Blockchain will permeate across every industry causing disruption, cost take outs and create new business models. Blockchain brings tremendous potential as an open distributed trusted shared ledger platform. Blockchain Technology unlike Bitcoin, is backed by many national governments. For example with Dubai the UAE government plans to become the first Blockchain government by 2020. Even individuals will use blockchain to manage their property, medical and legal records. 08Blockchain will be the new wave of Digital Innovation
  12. 12. Enterprise winning the digital race will need to adhere to two critical needs. Ensure security of customer data and maintain compliance to regulatory changes. With the emergence of IOT, billions of devices are being connected annually and there is nothing more vulnerable then the security of data that’s being collected by these devices. In fact this has made cybersecurity a board-level concern in many enterprises and it is imperative that transforming companies put cyber security front and center of their planning. The other challenge keeping executives awake is maintaining the constantly changing regulatory compliance. Enterprises will need to regularly assess and transform the processes, controls, and infrastructure needed to mitigate the compliance risks they face. 09 Cybersecurity & Compliance will keep CEO’s awake
  13. 13. References: Forrester 2018 predictions Atos: Ascent 2018 journey Deloitte Insights CB Insights - Tech Market Intelligence report: ( ) Others
  14. 14. Dileep Srinivasan T h a n k Y o u