Digite Overview - IT Services


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Digite Overview - IT Services

  1. 1. Platform for Globally Distributed Delivery Management
  2. 2. Digité Inc – Company Snapshot Confidential - Digité, Inc. <ul><li>Digite is a Delaware Corporation, Headquartered in Mountain View, CA </li></ul><ul><li>Has been in business since 2001 </li></ul><ul><li>140 Employees </li></ul><ul><li>Customers in US, Europe, Middle East, India </li></ul><ul><li>Major customers are large consulting companies using the global delivery model </li></ul><ul><li>Profitable company </li></ul>
  3. 3. Executive Leadership Confidential - Digité, Inc. <ul><li>Management has extensive experience in IT consulting and Global delivery Model </li></ul><ul><ul><li>AV Sridhar – CEO - President of Wipro Technologies </li></ul></ul><ul><ul><li>Dr. Ramesh Patil – CTO - Faculty at MIT, CTO of i2 Systems </li></ul></ul><ul><ul><li>Mahesh Singh - VP Professional Services – Director for Global delivery, HCL Technologies </li></ul></ul><ul><ul><li>Ram Subramanian – VP Sales – Director, Outsourcing Business development , HCL Technologies </li></ul></ul><ul><ul><li>Sudipta Lahiri – VP Engineering – Director Professional services, i2 Systems, Offshore Delivery Manager, HCL Technologies </li></ul></ul><ul><ul><li>Suhas Kelkar - VP Product Management – Product Management - Serena, Rational </li></ul></ul><ul><ul><li>Raghunath – VP Business development – Global account Manager, Infosys Technologies </li></ul></ul>
  4. 4. Challenges of Globalization for IT Services/ Professional Services <ul><li>Complexity </li></ul><ul><ul><li>Collaborative Development = More Teams in More Places </li></ul></ul><ul><ul><li>Each Team uses Different Processes and Methodologies </li></ul></ul><ul><li>Communication </li></ul><ul><ul><li>Geographical, Cultural and Physical Barriers </li></ul></ul><ul><ul><li>Internal and External Partners </li></ul></ul><ul><li>Compliance </li></ul><ul><ul><li>Ensuring that all Parties Meet the Required Criteria of the Customer Across all Phases of Development and Delivery </li></ul></ul><ul><ul><li>Use of Similar Metrics and Process Templates Between all Teams </li></ul></ul>
  5. 5. Digite – Solution Overview Confidential - Digité, Inc.
  6. 6. Digite Solution Footprint Confidential, Digite Inc
  7. 7. GDD – Survey Results Confidential, Digite Inc
  8. 8. GDD: Numerous Tools, Not a Seamless Platform Maintenance (Also Development) Maturity Construction Test Conf. Mgt Chg. Mgt Design, Architecture Analysis, Requirements, Business Modeling Development IBM : Software Modeler SDLC Phases List of Vendors Is Non-exhaustive Quantity of Tools Has Not Transformed in the New Quality of GD AD Methodologies: CMM/CMMI, RUP, PM Inter-phase Gaps Not Bridged IBM : WSAD Borland : JBuilder MSFT : VisualStudio Oracle : JDeveloper Compuware: OptimalJ Borland : Together IBM : Rose, Software Architect Mercury : TestDirector, Load Runner Open Source : CVS; IBM: ClearCase Borland: StarTeam MSFT : SourceSafe Serena : ChangeMan
  9. 9. Confidential, Digite Inc Inhibitors of Globally Distributed AD Analysis Design System Test Deployment Design On-Site Off-Site System Test Unit Test Unit Test Problem Result Problem Cause Inter-Professional Miscommunication (Always Existed) On-/Off-Site Miscommunication (New) Construction Construction <ul><li>Lack of </li></ul><ul><li>Formalization </li></ul><ul><li>Traceability </li></ul><ul><li>Coherent Change </li></ul><ul><li>Automation </li></ul>
  10. 10. Gartner Opinion - 'Cool' Vendor’ Confidential, Digite Inc <ul><li>Formalization </li></ul><ul><li>Overall traceability </li></ul><ul><li>Coherent change </li></ul><ul><li>Completeness and seamlessness of SDLC coverage </li></ul><ul><li>Automation </li></ul>General AD Requirements Special Requirements for Distributed AD <ul><li>Transparent access to distributed assets </li></ul><ul><li>Seamless distributed processing </li></ul><ul><li>Encapsulation and protection of processes and assets </li></ul>Cool Vendor
  11. 11. Digit é Enterprise – A Fully Integrated Delivery Platform for the Global Organization <ul><li>Seamless Integration </li></ul><ul><li>Web Based Access </li></ul><ul><li>Real Time Visibility </li></ul><ul><li>Process Driven Workflow </li></ul><ul><li>Asynch Collaboration </li></ul><ul><li>Audit and Traceability </li></ul><ul><li>Integrated Compliance </li></ul><ul><li>Risk Management </li></ul>
  12. 12. The Digité solution Components Confidential, Digite Inc Workflow Collaboration Web Services/ Business Process Integration Layer Program Management / Portfolio Management Executive Dashboard Reporting and Portal Infrastructure Services Configuration Management Workflow Collaboration Revision Control and Audit Security/ Roles Best Practices CMM, PMBOK, others “ End-to-End” Lifecycle Management for IT Projects and BPO projects Task Management Change Management Requirements Mgmt Resource/ Time Mgmt Project Execution Test Management Configuration Mgmt Release Management Project Documentation Project Delivery Change Requests Help Desk Maintenance App Portfolio Mgmt Production Project Planning Resource/ Budget Plg RFP Collaboration Business Reqmts Project Definition
  13. 13. Digite Framework and Integration for GDD Confidential, Digite Inc Subversion Eclipse Mercury Test Director External Tools Existing Digite Native tools Requirements Management, Task, Issues, Defect, Action Item / Meetings, Document Management, Process Management, Test Management, Reports, Custom eform based applications Microsoft Project CVS VSS SAP Custom Interfaces to HP PPM, CA Clarity Remedy Business Processes Oracle Apps, SAP Other applications Digite – Executive Dashboard (can support SharePoint / Portals)
  14. 14. Confidential - Digité, Inc. Partial list of Digité Enterprise customers
  15. 15. Digite – Business Value For Consulting Orgs. Confidential, Digite Inc Operation Efficiencies Engagement Management Opportunity Pursuit Digite Value Collaboration Risk Mitigation Showcase capabilities Automated Processes Scope : Revenue SLAs Accountability Visibility Approvals Audit trail Time to Project Knowledge Management and re-use Process Efficiencies Metrics / improvement Resource utilization Portfolio Analysis
  16. 16. <ul><li>Infosys Technologies a CMMI level 5 organization is currently the largest customer of Digité with more than 80,000 users on the platform. </li></ul><ul><li>Infosys has extensively used the UPF (Process Template) to standardize all organization IT / development processes across different types of projects </li></ul><ul><li>Duration of relationship : 3 years </li></ul><ul><ul><ul><li>6000 projects being executed </li></ul></ul></ul><ul><ul><ul><li>Replaced 7 disparate applications </li></ul></ul></ul><ul><ul><ul><li>2000+ projects Migrated from older systems </li></ul></ul></ul>Confidential - Digité, Inc. Profiles of Customers Infosys Technologies
  17. 17. Infosys Technologies - Contd Confidential, Digité Inc
  18. 18. <ul><li>Convergys: Digite (called LCMC @ Convergys – Life Cycle Management Center) is being used as the standard application to automate the E2E Process. </li></ul><ul><li>Single platform for Life Cycle Management and Integration </li></ul><ul><li>About 7 tools were replaced with Digite </li></ul><ul><li>Used in both Agile and Waterfall models </li></ul><ul><li>Duration of relationship : 1.5 years </li></ul>Confidential - Digité, Inc. Profiles of Customers Convergys Corp, Global Delivery Centers
  19. 19. Convergys - Contd E2E Process Automation Confidential, Digite Inc
  20. 20. Convergys - Contd Digite Implementation Confidential, Digite Inc
  21. 21. Why Digite? <ul><li>Product primarily designed for IT consulting organizations </li></ul><ul><li>Product has grown incorporating real life requirements from consulting companies who are leaders in the space </li></ul><ul><li>Product can encompass 10 – 12 disparate tools used by organizations , thereby reducing cost </li></ul><ul><li>Has consistently won large implementations against much larger providers like HP, CA, Compuware based on </li></ul><ul><ul><li>Product features and comprehensiveness of the platform </li></ul></ul><ul><ul><li>Excellent Customer references for product, support and services </li></ul></ul><ul><ul><li>Configurability and ease of use </li></ul></ul><ul><li>Most advantageous total cost of ownership </li></ul>Confidential, Digite Inc