Public services

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Public services

  1. 1. Headlines from the group ”Public services”Key data on online engagement: platformOn platform: 44 members, 26 discussions, 108 comments Most discussed: Most active: More EU action to enable citizens co-creating public Fergal Marrinan services? 47 Cross-border public services: Did you know? 8 Thierry Nabeth Secure Boot and European Directive 6 Eusebio F. Giandomenico eGovernment crossborder services 5 Accessibility and digital public services 4 Stephan Engberg Paul Nash
  2. 2. Key data on online engagement: twitterMost Most activeRT
  3. 3. Wordcloud overall discussion
  4. 4. Headlines from the group ”Digital Public Services and Sustainability”Purpose of this Group “Ideas for sustainable digital services in Europe”Challengesi. Building EU actions and getting the message to the local levelii.Benefitting from other innovationsiii.Leveraging cross-border services and national actions
  5. 5. i. Challenge: Building EU actions and local level capacityActions recommended• Opening up data – creating lists of data to be opened• Setting up prizes for best initiatives• Encourage bottom up innovations through enabling frameworks: stimulates growth• Broaden out large scale projects to enable more actors to get involved• Try to encourage more use of existing platforms (multilinguality?)Highlighted quotesMiguel Alvarez @Miguel-Alvarez“Thanks to STORK…strong and secure cross-border authentication is now available formillions of European users”
  6. 6. Challenge: Benefitting from other innovationsActions recommended• Initiatives in other areas (broadband, open data, etc.) are necessary drivers for digital public services too.• Inclusion is a central issue: „digital by default‟ should become the „new normal‟• The social economy is a central issue for public authorities; recognise that values other than efficiency are important also for public services.Highlighted quotesStefan Engberg @engbergWithout Empowerment and real openness […], the system will [lead to] one of twounacceptable consequences - higher taxes or constant erosion of quality
  7. 7. Challenge: Leveraging cross-border services and (sub-)national actionsActions recommended• Encourage greater sharing and development of standards for public authority transactions across the EU• Build upon (and compile, if not coordinate) the massive amounts of (sub- )national activities taking place in field of digital public services• Promote best practices and successful stories from various countries and regionsHighlighted quotesMarten Glavis @glavistock Reuse is key.

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