Lync 2013 – Sprachintegration


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Lync 2013 – Sprachintegration

  1. 1. Lync 2013 - Sprachintegration1
  2. 2. Agenda Lync2013– Sprachintegration Voice Investments IntertrunkRoute Numbermanipulation in SIP Trunk New Voice Feature Voice Mail Escape PSTN connection2
  3. 3. Lync2013-Sprachintegration Mit Lynckommenviele IT-Firmenzumersten Mal mit der Welt der Telefonie in Berührung.Dabei stelltsich fürIT-Firmenoftmals die Frage: Wiemuss Lync2013andas Telefonie-Netzwerkangeschlossenwerden undwas gilt es zubeachten? ErfahrenSie es indieser Session. Seit fünfeinhalbJahrenarbeite ichausschliesslich auf dem Produkt OCS/Lync.IndiesemBereich durfte erdie sehr spannende undaufregende Zeit seit dem Einstieg der Microsoftindie Welt der Telefonie miterleben. Als Ausgleich zumIT-Alltagspielt er sehr gerneRadball oder unternimmtAusflüge mit seiner Familie.3
  4. 4. VoiceInvestments4• “Anywhere Access”• IM andRich Presence• Common voicefeatures• Unified messaging• Audioandvideoconferencing• Desktop integration• Single Number reach• Attendant Console• Delegation/TeamCall• Response Groups• Session InitiationProtocol (SIP) Trunking• Dial-in audioconferencing• Higher definition video• UCWorkflow activities• Branch Resiliency (SBA)• Datacenter Resiliency• CallAdmission Control• Callpark• Topologychanges• Mediabypass• Enhanced 9-1-1 for NorthAmerica (NA)• Routing changes• Analog devices• Common area phones• Privateline• Malicious CallTrace(MCT)• Larger deviceportfolio• A/V for Mobileclients• Intertrunk Route• Number manipulation inSIPTrunk• Gateway M:N• RTP latching• Call forward History• P-Asserted Identity• 3pccRefer• Voice MailEscape• Responsegroup Manager• CallPickup• HybridVoice (Office 365)• Room conferencingSystems“OCS2007”“OCS 2007R2”“Lync2010”“Lync2013”
  5. 5. IntertrunkRoute IncomingPSTN calls can be routedto a private branchexchange (PBX) phone Interconnectwith two ormoreIP-PBX systems5
  6. 6. NumbermanipulationinSIPTrunk Source numberscan bemanipulated Destination numberscanbemanipulated Using regex6
  7. 7. NewVoice Feature RTPlatching RTPlatching is a technology that enables RTP/RTCPconnectivity througha NAT (networkaddresstranslator) device or firewall Call forward History Indicates whether call history information will be forwarded throughthe trunk. 3pcc Refer Indicates whether the 3pcc protocol can be usedto allow transferredcalls to bypass the hosted site.3pcc is also knownas "third partycontrol," and occurs when a third-party is used to connect a pairof callers (for example, anoperator placing a call from person A to person B). TheREFER method isa standard SIP method which indicates that the recipient should contact a third-party by usinginformation supplied by thesender. Forward PAI Indicateswhether the P-Asserted-Identity (PAI) headerwill be forwarded along with the call. ThePAI header provides a wayto verify the identity of the caller7
  8. 8. VoiceMail Escape Lync2013can detect whena call has been routed to voice mail, and prevent the call frombeingimmediately routed to the user’s mobile phone voice mail without giving the user the opportunity toanswer the call8
  9. 9. PSTNconnection On replacing PBX youshould care aboute the legacy stuff like: DECT, analog Ports, Fax, DooropenerEtc. How should the migration should bedone: Big Bang, coexistance What are the existing DID? What are the futureDID? How should the Lync connectedto the PSTN?9
  10. 10. PSTNconnection Gateway connection to thePSTN10GatewayLync ServerLync ClientPSTNSIPISDNAnaloge Anschlüsse
  11. 11. PSTNconnection SIP Trunkwithout SBC11SIP TrunkLync ServerLync ClientPSTNSIP ISDNAnaloge Anschlüsse
  12. 12. PSTNconnection SIP TrunkwithSBC12SIP TrunkLync ServerLync ClientPSTNSIPISDNAnaloge AnschlüsseSIPSBC
  13. 13. PSTNconnection behind PBX without Gateway13PBXLync ServerLync ClientPSTNSIPISDNSIP / ISDN
  14. 14. PSTNconnection behind PBX with Gateway14PBXLync ServerLync ClientPSTNSIPISDNSIP / ISDN