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LENDING IPADS TO MEDICAL STAFF: INTEGRATING IN INFORMATION WORKFLOW

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The Central Medical Library of the University Medical Center Groningen started to lend iPads to clinical and research staff in Februari 2011.
We brought this new innovative technology to them to engage them in an experience that most certainly would affect their daily workflow in patient care, research or education.

The iPads were pre-loaded with apps on workflow, communication, medical specialities, journals, books and library resources.

It brought the library many useful direct user contacts as the iPads were exchanged only with a initial personal "briefing" ánd a de-briefing meeting when the iPads were returned.
One of our goals for this project was to learn where the library's focus should be for the next years regarding mobile technology & library services.
This talk will explain how pro-active projects like lending out iPads to patrons, can have a huge impact on the user's perception of the library. Throughout the whole organization the library became the first stop to go, for anything related to the use of iPads or other tablets.
I will picture what elements for libraries will be important in the next years to keep up to date, to maintain an important player in your organization to conclude with solid predictions for future trends your library simpy can not ignore!

Key learning points:
1 - You can change the way people look at the library by engaging in pro-active projects focussed on information workflow
2- Libraries can play an important role in driving technological innovation in your organisation
3 - Lending out iPads to library patrons is the best pr & marketing activity for libraries since the invention of "sliced bread"!

Guus van den Breckel, Medical Information Specialist, Coordinator Electronic Services, Central Medical Library, University Medical Center Groningen, The Netherlands
http://www.online-information.co.uk/static/track-1-tablets-in-the-workplace

Published in: Technology
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LENDING IPADS TO MEDICAL STAFF: INTEGRATING IN INFORMATION WORKFLOW

  1. 1. LENDING IPADS TO MEDICAL STAFF INTEGRATING IN INFORMATION WORKFLOW
  2. 2. LENDING IPADS TO MEDICAL STAFF INTEGRATING IN INFORMATION WORKFLOWCentral Medical Library
  3. 3. http://www.rug.nl/umcg/bibliotheek
  4. 4. Theorems
  5. 5. 1
  6. 6. 1You can change the way people look at the library by engaging in pro-active projects focussed on information workflow
  7. 7. 2
  8. 8. 2Libraries can play an important role in drivingtechnological innovation in your organisation
  9. 9. 3
  10. 10. 3
  11. 11. 3Lending out iPads to library patrons is the best pr & marketing activity for libraries since the invention of "sliced bread"!
  12. 12. +1
  13. 13. +1Extra free take-away!
  14. 14. +1 Extra free take-away!There are more ways of doing things than the corporate way!
  15. 15. "Disruptive technology" Mobiel ánd Web 2.0 ánd Wifi
  16. 16. "Disruptive technology" Mobiel ánd Web 2.0 ánd Wifi
  17. 17. "Disruptive technology" Mobiel ánd Web 2.0 ánd Wifi
  18. 18. "Disruptive technology" Mobiel ánd Web 2.0 ánd Wifi
  19. 19. "Disruptive technology" Mobiel ánd Web 2.0 ánd Wifi
  20. 20. iPads on loan A project of the CMB, UMCG
  21. 21. • 8 iPads• 500 euro Apps• 2 weeks loan• Easy contract• Direct client contact• Knowledge (medical) apps• Project wiki
  22. 22. http://ipadscmb.pbworks.com
  23. 23. Goals
  24. 24. Goals• Learn from user experiences
  25. 25. Goals• Learn from user experiences• Change of workflow in clinical, educational, patient- care & research setting?
  26. 26. Goals• Learn from user experiences• Change of workflow in clinical, educational, patient- care & research setting?• Expand & share knowledge Apps & mobile devices
  27. 27. Goals• Learn from user experiences• Change of workflow in clinical, educational, patient- care & research setting?• Expand & share knowledge Apps & mobile devices• Learn what to digitize. Show me whats in your pockets!
  28. 28. Goals• Learn from user experiences• Change of workflow in clinical, educational, patient- care & research setting?• Expand & share knowledge Apps & mobile devices• Learn what to digitize. Show me whats in your pockets!• Develop vision and policy on:
  29. 29. Goals• Learn from user experiences• Change of workflow in clinical, educational, patient- care & research setting?• Expand & share knowledge Apps & mobile devices• Learn what to digitize. Show me whats in your pockets!• Develop vision and policy on: • Bring Your Own Devices (BYOD) &
  30. 30. Goals• Learn from user experiences• Change of workflow in clinical, educational, patient- care & research setting?• Expand & share knowledge Apps & mobile devices• Learn what to digitize. Show me whats in your pockets!• Develop vision and policy on: • Bring Your Own Devices (BYOD) & • the use of Apps
  31. 31. Do tablets changeyour daily work?• Workflow• Research• Education• Patient-care• Communication
  32. 32. 3 clear effects
  33. 33. 3 clear effects• Increase personal user contacts
  34. 34. 3 clear effects• Increase personal user contacts• Involved & kept in the loop on related initiatives in the organisation
  35. 35. 3 clear effects• Increase personal user contacts• Involved & kept in the loop on related initiatives in the organisation• Huge impact of perception of the library
  36. 36. 3 clear effects + 1• Increase personal user contacts• Involved & kept in the loop on related initiatives in the organisation• Huge impact of perception of the library
  37. 37. 3 clear effects + 1• Increase personal user contacts• Involved & kept in the loop on related initiatives in the organisation• Huge impact of perception of the library• Positive impact on library staff itself!
  38. 38. 3 keywords
  39. 39. 3 keywords• Information
  40. 40. 3 keywords• Information• Integration
  41. 41. 3 keywords• Information• Integration• Workflow
  42. 42. 3 keywords + 1• Information• Integration• Workflow
  43. 43. 3 keywords + 1• Information• Integration• Workflow• Personal
  44. 44. 3 Key Apps
  45. 45. 3 Key Apps• Papers
  46. 46. 3 Key Apps• Papers• Citrix
  47. 47. 3 Key Apps• Papers• Citrix• SyncML Pro
  48. 48. 3 Key Apps + 1• Papers• Citrix• SyncML Pro
  49. 49. 3 Key Apps + 1• Papers• Citrix• SyncML Pro• Proxy Bookmarklet
  50. 50. "Knowledge center"
  51. 51. "Knowledge center"• Tablet & mobile technology
  52. 52. "Knowledge center"• Tablet & mobile technology• (Medical) apps
  53. 53. "Knowledge center"• Tablet & mobile technology• (Medical) apps• Connect to work
  54. 54. "Knowledge center" + 1• Tablet & mobile technology• (Medical) apps• Connect to work
  55. 55. "Knowledge center" + 1• Tablet & mobile technology• (Medical) apps• Connect to work• Information & Web
  56. 56. What did they do?
  57. 57. What did they do?• Files; exchange
  58. 58. What did they do?• Files; exchange• Planning
  59. 59. What did they do?• Files; exchange• Planning• Writing
  60. 60. What did they do?• Files; exchange• Planning• Writing• Reading; online & e-books, textbooks, papers
  61. 61. What did they do?• Files; exchange• Planning• Writing• Reading; online & e-books, textbooks, papers• Communication
  62. 62. What did they do?• Files; exchange• Planning• Writing• Reading; online & e-books, textbooks, papers• Communication• Internet
  63. 63. What did they do?• Files; exchange• Planning• Writing• Reading; online & e-books, textbooks, papers• Communication• Internet• Multimedia
  64. 64. What did they do?
  65. 65. What did they do?• Presentations
  66. 66. What did they do?• Presentations• Games, movies, music
  67. 67. What did they do?• Presentations• Games, movies, music• Searching, including library resources
  68. 68. What did they do?• Presentations• Games, movies, music• Searching, including library resources• Educational and promotional use
  69. 69. What did they do?• Presentations• Games, movies, music• Searching, including library resources• Educational and promotional use• Info for patients
  70. 70. What did they do?• Presentations• Games, movies, music• Searching, including library resources• Educational and promotional use• Info for patients• Collecting data, surveys
  71. 71. What did they do?• Presentations• Games, movies, music• Searching, including library resources• Educational and promotional use• Info for patients• Collecting data, surveys• Reference management
  72. 72. Borrowed by• Anatomy; Education• Dentistry; education• Research use for visually impaired; speech• Visitation committees• Patients• Nurses• Administrative staff, secretaries• Researchers• IT-department• Other staff- departments
  73. 73. iPads in dissecting room
  74. 74. Http://scoop.it/medicalapps
  75. 75. http://www.netvibes.com/medicalapps
  76. 76. http://quixey.com
  77. 77. Observations
  78. 78. Observations• A lot of attention from within UMCG & University of Groningen
  79. 79. Observations• A lot of attention from within UMCG & University of Groningen• CIT RUG project iPads very useful
  80. 80. Observations• A lot of attention from within UMCG & University of Groningen• CIT RUG project iPads very useful• wifi UMCG available just on time
  81. 81. Observations• A lot of attention from within UMCG & University of Groningen• CIT RUG project iPads very useful• wifi UMCG available just on time• Much to learn about (medical) apps and mobile devices
  82. 82. Observations• A lot of attention from within UMCG & University of Groningen• CIT RUG project iPads very useful• wifi UMCG available just on time• Much to learn about (medical) apps and mobile devices• WOA (Citrix) iPad is very handy
  83. 83. Do tablets changeyour daily work?• Workflow: YES• Research: possibly• Education: YES• Patient-care: YES• Communication: YES
  84. 84. Whats next?
  85. 85. Whats next?"Gestures & Speech"
  86. 86. Whats next?
  87. 87. Whats next?
  88. 88. Whats next?
  89. 89. Whats next?"Augmented Reality"
  90. 90. Future implications For libraries
  91. 91. Licensing for apps; simular to onlinejournals buying & distribution
  92. 92. Support & (facilitating) selection for mobiledevices
  93. 93. Use of mobiledevices ineducation andpatient-care Cutting room UMCG Stanford School of Medicine equipping students with Apples iPad
  94. 94. Development, management, distributionin-house Apps
  95. 95. Integration of (medical) information inmobile apps ánd in the Hospital InformationSystem
  96. 96. There are more ways of doing things than the corporate way!
  97. 97. There are more ways of doing things than the corporate way!
  98. 98. There are more ways of doing things than the corporate way! http://bitly.com/PiratesUMCG
  99. 99. Technology
  100. 100. contentTechnology
  101. 101. formatcontent Technology
  102. 102. formatcontent Technology location
  103. 103. formatcontent Technology location time
  104. 104. Apps are ALL about INFORMATION
  105. 105. Where does the information "come in"?
  106. 106. Thats where the Library should come in!
  107. 107. inehttp://about.me/digicmb

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