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Diggens jenny inn331_2_management_issues_oral_presentation_2013

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Diggens jenny inn331_2_management_issues_oral_presentation_2013

  1. 1. ManagementIssues - OralPresentation Jenny Diggens Inn331 Assignment Two Due 18 April 2013(Diggens, J., Brunswick Public Library, 2013)
  2. 2. THE TOPIC / CONTEXTChange Management EMPLOYEES’ RESISTANCE TO CHANGEThe Library Industry
  3. 3. THE OVERVIEW  Change  Change Management  Resistance to Change (Diggens, J, ACU Library, 2013)
  4. 4. EMPLOYEE PERSPECTIVE  Fear of change  Job / Wage Security  Loss of control in current role  Can I learn new skills  Avoidance in embracing changes  Lack of communication & information from Managers (Diggens, J., ACU Library, 2013)
  5. 5. MANAGEMENT PERSPECTIVE  Highly Judgmental  Communication Breakdown  Corporate Culture  Unhappy Employees  Lack of Trust from employees  Misunderstandings (Diggens, J., ACU Library, 2013)
  6. 6. INFORMATION ORGANISATION  Failure  Delays  Avoidance  Loss of work force  Productivity (Diggens, J., ACU Library, 2013)
  7. 7. INFORMATION PROFESSIONALS  Frustrations  Communication Breakdown  Lack of Support and Respect  Staff no Longer Trusts them  Loss of Confidence  Increase work load causing Stress (Diggens, J., ACU Library, 2013)
  8. 8. PROBLEM STATEMENT:Librarians NEED TO develop programs and skills tohandle employee resistance to change BECAUSE it isone of the major challenges for Libraries andLibrarians today.
  9. 9. THE END C Caneda, S. & Green, R. (2007). Employee Resistance to Change. Library Worklife – HR E-News for Today’s Leaders. Retrieve from http://ala-apa.org/newsletter/2007/11/16/employee-resistance-to- change/ Evans, G. E., & Ward, P. L. (2007). Management Basic for Information Professionals. 2nd ed. New York: Neal-Schuman Publishers Inc. Harvey, Thomas R. & Broyles, Elizabeth A. (2010). Resistance to Change: A Guide to Harnessing Its Positive Power. [EBL version] Retrieved from http://www.qut.eblib.com.au.ezp01.library.qut.edu.au/patron/FullRe cord.aspx?p=616359&echo=1&userid=xiqxkxX23ut%2fVNW58DpHy g%3d%3d&tstamp=1365304166&id=A218DB716CFA041B8C9A603A 86D23F00E5EA72E9 Scott, J. T. (2013). The Concise Handbook of Management: A Practitioner’s Approach. New York: Routledge. [EBL version] Retrieved from http://reader.eblib.com.au.ezp01.library.qut.edu.au/(S(ta5d5laibnw wyuy2m5cfh2yn))/Reader.aspx?p=1122990&o=96&u=xiqxkxX23ut %2fVNW58DpHyg%3d%3d&t=1365430472&h=3DC9E30BF08F5BDE 6F529B292E3F447EA49E9E45&s=8067944&ut=245&pg=1&r=img&c =-1&pat=n Vanduinkerken, W., & Pixey, A. (2011). Challenges of Library Management: a leading with Emotional Engagement. Chicago: American Library Association. [EBL version] Retrieve from http://books.google.com.au/books?id=Sh1K6aJD2pwC&printsec=fro ntcover&source=gbs_ge_summary_r&cad=0#v=onepage&q&f=false (Diggens, J., Beautiful Black Rose, 2013)

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