cross-cultural communication part 1


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cross-cultural communication part 1

  1. 1. Cross-Cultural Communication<br />Week 3<br />
  2. 2. Diversification of the US<br />Current immigration rates are the highest in US history; birthrates of White Americans are declining in comparison to ethnic minorities<br />
  3. 3. “A group never becomes a community unless it develops the habit of deep, respectful listening to one another”<br />
  4. 4. Common listening barriers<br />On-Off listening<br />Symptoms<br />Solutions<br />Red flag listening<br />Symptoms<br />Solutions<br />Open ears—closed mind listening<br />Symptoms<br />Solutions<br />
  5. 5. Common listening barriers<br />Glassy-eyed listening<br />Symptoms<br />Solutions<br />Too-deep-for-me listening<br />Symptoms<br />Solutions<br />Don’t rock-the-boat listening<br />Symptoms<br />Solutions<br />
  6. 6. Dialogue cannot exist without humility<br />“How can I enter into a dialogue if I always imagine that others are ignorant, and never become conscious of my own ignorance? How can I enter into dialogue if I see myself as a person apart from others?...”<br />“If I am closed to, and even offended by, the contribution of others; if I fear being displaced, how can I hold a dialogue?”<br /> --Paulo Freire<br />
  7. 7. Cultural Chauvinism<br />Belief that one’s culture is the best, superior to all other cultures<br />Feeling no need to learn about other cultures<br />
  8. 8. Tolerance<br />Awareness of cultural differences<br />Recognition that differences stem from ethnicity<br />No judgment of cultural differences as inferior<br />
  9. 9. Minimalization<br />Minimizing cultural differences by emphasizing universality of human needs and behaviors<br />
  10. 10. Understanding<br />Recognizing that reality is shaped by culture<br />No judgment of different cultural realities<br />Accepting and respective cultural differences<br />