Assumption = taken for
granted as true, a belief
Situation: Man lying in the
A bum lying in the
Only bums lie in
man lying in the
gutter who needs
Anyone lying in the
gutter is in need of
"In light of what happened, I
would say we thought we had
done all we could. Obviously
something went terribly wrong.“
- Dan Dorgan, MnDOT Bridge Engineer,
shortly after collapse of the I-35 bridge
Effectiveness vs. Efficiency
“If I had an hour to solve
a problem and my life
depended on the solution,
I would spend the first
55 minutes determining
the proper question
to ask, for once I know
the proper question,
I could solve the problem
in less than 5 minutes.”
- Albert Einstein
What: Questions Challenge . . .
Perceptions & bias
The “way it’s always been done”
Lack of clarity
The First Step in a Critical Conversation is to realize that there are
It can be a matter of perspective . . .
Healthy for longer, active life
Slim and strong appearance
Inspire others to healthier living
Objectives & Schedule–
results & level of change
20 lbs (9/7 to 12/20)
plank time from 1 min to 5 min
# full push ups from 2 to 20
cardio circuit time from 6:40 min to 3 min
Eat mostly Paleo-style
Record Food Intake, adj. for 1#/week loss
Stretching, planks/push ups
3X/week minimum, exercise room/weights
Budget, $0 (other than food)
Resources (already have)
Aria Scale (syncs with Fitbit)
Exercise room with equipment
Various Cookbooks, Recipe Sources
○ Fitbit, MyFitnessPal, FitList
Risk Assessment &
Risk: Exercise Procrastination
Manage: Exercise in AM
Risk: Poor food choices, esp. meals out
Manage: reduce meals out
Manage: preview menus online
Manage: Plan meals weekly, prep on weekends
Your Turn: Personal Project
Objectives—results and level of change?
Risk Assessment & Management?
How: Asking Questions
Probing: 5 Whys
How might we . . . ?
What if . . . ?
For want of a nail the shoe was lost,
for want of a shoe the horse was lost,
for want of a horse the knight was lost,
for want of a knight the battle was lost,
for want of a battle the kingdom was lost.
So a kingdom was lost—all for want of a nail.
Root Cause: For Want of a
How to Question Storm
1. Identify problem
2. Question storm at least 25 questions
3. No discussion, judging, or answering
4. Write questions on whiteboard
5. Prioritize top 3-5 questions to answer
6. Then brainstorm for solutions
How might we . . . ?
How are we going to tackle project XYZ?
How might we tackle project XYZ?