Network Effectiveness:  An Interactive Working Session for Packard Foundation Grantees April 7, 2009 Heather McLeod Grant ...
Network Basics
Networks Are Changing the Way the World Works
<ul><ul><li>Centralized </li></ul></ul><ul><ul><li>Connecting ideas and people takes time </li></ul></ul><ul><ul><li>Close...
<ul><li>“ You can have the best technology in the world, but if you don’t have a community who wants to use it and who are...
<ul><li>“ Newspapers ended 2007 with 8.4% less daily circulation and 11.4% less Sunday circulation than in 2001. Plus, pri...
<ul><li>Networks are  one  answer for increasing scale, efficiency, coordination, and impact </li></ul>Many Nonprofits Not...
Noun:  A collection of people connected to each other through purposeful relationships—formal or informal Verb:   To conne...
Networks Have Been Around For A Long Time…
… and new online spaces for building relationships There are New Technologies for Sharing Content…
<ul><li>“ We are living in the  Golden Age of network theory , where sociology, math, computer science and software engine...
As a Result, the Way Our Work Gets Done is Changing
Networks Can be Used to Address Many Issues <ul><ul><li>Get to Scale </li></ul></ul><ul><ul><li>Mobilize People and Effort...
Barr Foundation: Boston Arts and Sports Afterschool Funding Issue: Build Community / Strengthen Ties
Issue: Develop and Share Knowledge
Issue: Innovate
Issue: Mobilize People and Effort
Issue: Mobilize People and Effort
Issue: Coordinate Resources and Services
8,000 houses  built over 8 years … transforming   communities  through collaborations to address root causes of poverty an...
<ul><ul><li>Increased flow of information/ ideas/ best practices </li></ul></ul><ul><ul><li>Stronger, broader connections ...
Network Strategy Integrates Different Tools, Approaches Collaborative Technologies Working  Wikily Collaborative Processes...
Eight Lessons We’re Learning About “Working Wikily” <ul><ul><li>Experiment a lot, invest in understanding what works, and ...
Understanding Your Network
How are Networks Structured?
A Few Helpful Definitions Core Hub Link Node Cluster Periphery
Network Structures can Take Many Forms
Centralized /  Hierarchical Decentralized Note: These categories often overlap. Most of the examples fit in to multiple ca...
<ul><li>Good for: </li></ul><ul><li>Speed of execution, efficiency </li></ul><ul><li>Quality control, reliability </li></u...
<ul><li>Good for: </li></ul><ul><ul><li>Engaging, mobilizing large groups </li></ul></ul><ul><ul><li>Fundraising </li></ul...
Nonprofits with Explicit Network Structure (Hub-Spoke) <ul><li>Good for: </li></ul><ul><ul><li>Coordination of activity </...
Nonprofits with Explicit Network Structure (Multi-Hub) <ul><li>Good for: </li></ul><ul><ul><li>Rapid diffusion of knowledg...
Coalition / Alliance  <ul><li>Good for: </li></ul><ul><ul><li>Complex coordination & co-creation </li></ul></ul><ul><ul><l...
Networks of Networks <ul><li>Good for: </li></ul><ul><ul><li>Innovation </li></ul></ul><ul><ul><li>Environment scanning </...
Ad Hoc Networks <ul><li>Good for: </li></ul><ul><ul><li>Connecting people/ info across networks </li></ul></ul><ul><ul><li...
Social Network Mapping:  A Tool for Visualizing Your Network
What’s Possible from Network Mapping? What’s Possible from Network Mapping? <ul><ul><li>Visualize the network: see connect...
Network Mapping Can Be Simple and Low-Tech… Source: June Holley
… Or More High-Tech
Frame  the  Problem Collect Data Analyze Data Validate & Discuss Results Identify Next Steps Follow up <ul><li>Goal </li><...
Using Network Maps to Increase Service Coordination Using Network Maps to Increase Connection, Coordination of Services
<ul><ul><li>Identified community to map; bounded the network </li></ul></ul><ul><ul><li>Sent out survey to collect data; e...
<ul><li>A map of the different networks shows fairly loose connections </li></ul>Source: Monitor Institute Maps Were Used ...
Network Effectiveness: Strategies for Network Development
Network Effectiveness Diagnostic:  Characteristics of Healthy Networks Purpose Membership Strategy and Structure Leadershi...
Network Effectiveness Diagnostic: Membership Membership / Participation <ul><ul><li>Trust: strong relationships </li></ul>...
Network Effectiveness Diagnostic: Leadership <ul><ul><li>Leadership with “network mindset” (e.g., opportunity seeking, fac...
Governance <ul><ul><li>Governance by a group representative of network’s diversity </li></ul></ul><ul><ul><li>Openness to ...
Network Effectiveness Diagnostic: Purpose /   Outcomes Purpose / Outcomes <ul><ul><li>Clearly articulated purpose </li></u...
Network Effectiveness Diagnostic: Strategy, Structure Strategy and Structure <ul><ul><li>Balance of top-down and bottom-up...
Assessment <ul><ul><li>Mechanisms for learning-capture / storytelling </li></ul></ul><ul><ul><li>Ability to gather and act...
Network Effectiveness Diagnostic: Communications, IT Communications & Technology <ul><ul><li>Strategic IT </li></ul></ul><...
Network Effectiveness Diagnostic: Communications, IT Communications & Technology <ul><ul><li>Strategic IT </li></ul></ul><...
Network Effectiveness Diagnostic: Resource Mgt. <ul><ul><li>Ability to surface network talent </li></ul></ul><ul><ul><li>A...
<ul><li>How healthy is your network? </li></ul>
You’ve diagnosed your network’s areas of strength and weakness. Now, what do you do? Answer: It depends…
How Networks Progress and Evolve Source:  Valdis Krebs and June Holley,  Building Smart Communities through Network Weavin...
A Few Strategies for Network “Weaving”/ Development Bring together core of clusters of people who work together as peers G...
The Green and Healthy Building Network: 2005 Source: Barr Foundation “Green and Healthy Building Network Case Study” by Be...
The Green and Healthy Building Network: 2007 Source: Barr Foundation “Green and Healthy Building Network Case Study” by Be...
How can you strengthen your network? <ul><ul><ul><li>Identify your top 2-3 priority areas for improvement </li></ul></ul><...
Network Aptitude and Mindset
The Network Mindset Organization Orientation Network Orientation Mindset Strategy Behaviors Competition Grow the organizat...
<ul><ul><li>Learn about the network and strengthen network connectivity </li></ul></ul><ul><ul><li>Information codificatio...
Nine Competencies of ‘Working Wikily’ Systems Thinking Allocating Resources Inspiring Bridging Difference Connecting Coord...
<ul><ul><li>Determining the boundaries, size of the network </li></ul></ul><ul><ul><li>Communicating the value of networks...
<ul><ul><li>What did you learn? Where did score yourself hi/ low? </li></ul></ul><ul><ul><li>What are your priority goals ...
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Net Effectiveness April7

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Slides from Network Effectiveness Working Session for Packard Foundation Grantees, April 7, 2009

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Net Effectiveness April7

  1. 1. Network Effectiveness: An Interactive Working Session for Packard Foundation Grantees April 7, 2009 Heather McLeod Grant (Heather_Grant@monitor.com) Diana Scearce (Diana_Scearce@monitor.com) Paris San Francisco São Paulo Seoul Singapore Tokyo Toronto Zurich Shanghai Palo Alto Johannesburg Beijing Chicago Hong Kong Cambridge Delhi Dubai Los Angeles Madrid Manila Mumbai Munich New York Moscow London
  2. 2. Network Basics
  3. 3. Networks Are Changing the Way the World Works
  4. 4. <ul><ul><li>Centralized </li></ul></ul><ul><ul><li>Connecting ideas and people takes time </li></ul></ul><ul><ul><li>Closed and proprietary </li></ul></ul><ul><ul><li>Our ability to tap expertise and share knowledge is constrained </li></ul></ul><ul><ul><li>Effectiveness is equated with longevity </li></ul></ul><ul><ul><li>Decentralized </li></ul></ul><ul><ul><li>The pace of connection is fast and getting faster </li></ul></ul><ul><ul><li>Open and transparent </li></ul></ul><ul><ul><li>Our ability to tap expertise and share knowledge is expanded </li></ul></ul><ul><ul><li>Effectiveness is equated with mobilization </li></ul></ul>Organization-centric model Network-centric model We are Moving to a More Networked World Organizations aren’t going away. We need to learn how to balance the interface between organizations and networks.
  5. 5. <ul><li>“ You can have the best technology in the world, but if you don’t have a community who wants to use it and who are excited about it, then it has no purpose.” </li></ul><ul><ul><li>Chris Hughes, Obama’s New-Media Campaign </li></ul></ul><ul><li>“ One of my fundamental beliefs…is that real change comes from the bottom up. And there’s no more powerful tool for grass-roots organizing than the Internet.” </li></ul><ul><ul><li>Barack Obama </li></ul></ul>Obama Used Networks to Mobilize 13 M Supporters
  6. 6. <ul><li>“ Newspapers ended 2007 with 8.4% less daily circulation and 11.4% less Sunday circulation than in 2001. Plus, print ad revenues experienced their worst drop in more than 50 years.” </li></ul><ul><ul><li>PBS, March 31, 2008 </li></ul></ul><ul><li>“ The steady leak of advertising and readers from print to the Web has become a widening torrent…Margins are dropping fast, with the [newspaper] industry losing about 15% of its ad revenue this year.” </li></ul><ul><ul><li>New York Times, December 9, 2008 </li></ul></ul>Many Industries are Being Transformed: Newspapers
  7. 7. <ul><li>Networks are one answer for increasing scale, efficiency, coordination, and impact </li></ul>Many Nonprofits Not at Scale The vast majority of nonprofits have annual budgets of under $1 million 2 Increasing Number of Nonprofits As many as 30,000 new nonprofits are formed each year in the U.S. 1 – scarcity of organizations is not the problem More Competition for Resources The proliferation of nonprofits makes competition fierce, and fundraising more costly…especially in an economic downturn Source: 1 http://www.alliancetrends.org/nonprofits.cfm?id=56; 2 Center for Non-Profits, 2007 Nonprofits Need to Find Ways to Leverage Networks
  8. 8. Noun: A collection of people connected to each other through purposeful relationships—formal or informal Verb: To connect or interact with other individuals, groups, or institutions in order to cultivate productive relationships “ Network” Is A Noun and A Verb
  9. 9. Networks Have Been Around For A Long Time…
  10. 10. … and new online spaces for building relationships There are New Technologies for Sharing Content…
  11. 11. <ul><li>“ We are living in the Golden Age of network theory , where sociology, math, computer science and software engineering are all combining to allow the average user to visualize, understand, and most importantly, rely on the social and business networks that are part of their lives.” </li></ul><ul><li>- Clay Shirky </li></ul>Source: “Work on Networks” by Clay Shirky (2003) Our Understanding of Networks is Getting Better
  12. 12. As a Result, the Way Our Work Gets Done is Changing
  13. 13. Networks Can be Used to Address Many Issues <ul><ul><li>Get to Scale </li></ul></ul><ul><ul><li>Mobilize People and Effort </li></ul></ul><ul><ul><li>Innovate </li></ul></ul><ul><ul><li>Build Community / Strengthen Ties </li></ul></ul><ul><ul><li>Develop and Share Knowledge </li></ul></ul>
  14. 14. Barr Foundation: Boston Arts and Sports Afterschool Funding Issue: Build Community / Strengthen Ties
  15. 15. Issue: Develop and Share Knowledge
  16. 16. Issue: Innovate
  17. 17. Issue: Mobilize People and Effort
  18. 18. Issue: Mobilize People and Effort
  19. 19. Issue: Coordinate Resources and Services
  20. 20. 8,000 houses built over 8 years … transforming communities through collaborations to address root causes of poverty and homelessness Typical HFH country programs produce 200 houses each year Source: HBS Case “Habitat for Humanity Egypt”, Jane Wei Skillern, Harvard Business School Publishing ’06 Issue: Get to Scale - EGYPT-
  21. 21. <ul><ul><li>Increased flow of information/ ideas/ best practices </li></ul></ul><ul><ul><li>Stronger, broader connections from weaving </li></ul></ul><ul><ul><li>Greater media coverage </li></ul></ul><ul><ul><li>Enhanced fundraising/ corporate sponsors </li></ul></ul><ul><ul><li>More participant engagement </li></ul></ul><ul><ul><li>Network expansion/ scale </li></ul></ul><ul><ul><li>Action on an issue </li></ul></ul>Enhanced Outcomes from Network Approaches
  22. 22. Network Strategy Integrates Different Tools, Approaches Collaborative Technologies Working Wikily Collaborative Processes Low High Group Process Skills Low High Technological Skills
  23. 23. Eight Lessons We’re Learning About “Working Wikily” <ul><ul><li>Experiment a lot, invest in understanding what works, and make only new mistakes </li></ul></ul><ul><ul><li>Set appropriate expectations for time and effort required </li></ul></ul><ul><ul><li>Prioritize human elements like trust and fun </li></ul></ul><ul><ul><li>Design your experiments around a problem to solve, not the tools </li></ul></ul><ul><ul><li>Understand your position within networks and act on this knowledge </li></ul></ul><ul><ul><li>Push power to the edges </li></ul></ul><ul><ul><li>Balance bottom-up and top-down strategies for organizing people and effort </li></ul></ul><ul><ul><li>Be open and transparent; share what you are doing and learning as a matter of course </li></ul></ul>Source: Working Wikily, by Gabriel Kasper and Diana Scearce (2008), Monitor Institute
  24. 24. Understanding Your Network
  25. 25. How are Networks Structured?
  26. 26. A Few Helpful Definitions Core Hub Link Node Cluster Periphery
  27. 27. Network Structures can Take Many Forms
  28. 28. Centralized / Hierarchical Decentralized Note: These categories often overlap. Most of the examples fit in to multiple categories. <ul><ul><li>Nonprofit organizations ( without explicit network structure) </li></ul></ul><ul><ul><li>Membership organizations (Organizations with network component) </li></ul></ul><ul><ul><li>Nonprofits with explicit network strategy and structure </li></ul></ul><ul><ul><li>Coalition / Alliance (network of organizations) </li></ul></ul><ul><ul><li>Networks of networks </li></ul></ul><ul><ul><li>Ad Hoc Networks </li></ul></ul>Developed from Multiple Sources: Net Gains by Plastrik and Taylor (‘06); Net Work by Anklam (‘07); Building Smart Communities by Krebs and Holley A Typology of Organizing Structures
  29. 29. <ul><li>Good for: </li></ul><ul><li>Speed of execution, efficiency </li></ul><ul><li>Quality control, reliability </li></ul><ul><li>Service-delivery </li></ul><ul><li>Accountability </li></ul>Nonprofits without Explicit Network Structure
  30. 30. <ul><li>Good for: </li></ul><ul><ul><li>Engaging, mobilizing large groups </li></ul></ul><ul><ul><li>Fundraising </li></ul></ul><ul><ul><li>Question: Is the nature of membership changing? </li></ul></ul>Membership Organizations
  31. 31. Nonprofits with Explicit Network Structure (Hub-Spoke) <ul><li>Good for: </li></ul><ul><ul><li>Coordination of activity </li></ul></ul><ul><ul><li>Controlled knowledge transfer </li></ul></ul><ul><ul><li>Resource sharing </li></ul></ul>
  32. 32. Nonprofits with Explicit Network Structure (Multi-Hub) <ul><li>Good for: </li></ul><ul><ul><li>Rapid diffusion of knowledge </li></ul></ul><ul><ul><li>Rapid mobilization </li></ul></ul><ul><ul><li>Efficient access to knowledge or local relationships </li></ul></ul>
  33. 33. Coalition / Alliance <ul><li>Good for: </li></ul><ul><ul><li>Complex coordination & co-creation </li></ul></ul><ul><ul><li>Contained knowledge transfer </li></ul></ul><ul><ul><li>Organizing around joint goals </li></ul></ul>
  34. 34. Networks of Networks <ul><li>Good for: </li></ul><ul><ul><li>Innovation </li></ul></ul><ul><ul><li>Environment scanning </li></ul></ul><ul><ul><li>Movement building </li></ul></ul><ul><ul><li>Resilient & adaptive action </li></ul></ul>
  35. 35. Ad Hoc Networks <ul><li>Good for: </li></ul><ul><ul><li>Connecting people/ info across networks </li></ul></ul><ul><ul><li>Spontaneous, quick action </li></ul></ul><ul><ul><li>Aggregating small gifts/ actions </li></ul></ul>
  36. 36. Social Network Mapping: A Tool for Visualizing Your Network
  37. 37. What’s Possible from Network Mapping? What’s Possible from Network Mapping? <ul><ul><li>Visualize the network: see connections within the system </li></ul></ul><ul><ul><li>Make visible network resources, and see flow of resources </li></ul></ul><ul><ul><li>Spark a conversation among participants </li></ul></ul><ul><ul><li>Assess the “health” of a network, diagnose </li></ul></ul><ul><ul><li>Assess change in network over time </li></ul></ul>
  38. 38. Network Mapping Can Be Simple and Low-Tech… Source: June Holley
  39. 39. … Or More High-Tech
  40. 40. Frame the Problem Collect Data Analyze Data Validate & Discuss Results Identify Next Steps Follow up <ul><li>Goal </li></ul><ul><li>Problem/ Opportunity </li></ul><ul><li>Hypotheses </li></ul><ul><li>Who/ Boundaries </li></ul><ul><li>Relationships/ Flows </li></ul><ul><li>Demographics </li></ul><ul><li>Surveys </li></ul><ul><li>Interviews </li></ul><ul><li>Focus groups </li></ul><ul><li>Data mining </li></ul><ul><li>Specialized network mapping software helps to understand data: </li></ul><ul><li>Visually (Maps) </li></ul><ul><li>Quantitatively (Metrics) </li></ul><ul><li>Preliminary review </li></ul><ul><li>One-on-one interviews </li></ul><ul><li>Interactive feedback session </li></ul><ul><li>Formal presentation </li></ul><ul><li>Planning </li></ul><ul><li>Training </li></ul><ul><li>Organizational Changes </li></ul><ul><li>Specific interventions </li></ul>Framework developed by Roberto Cremonini, Barr Foundation How is Network Mapping Done?
  41. 41. Using Network Maps to Increase Service Coordination Using Network Maps to Increase Connection, Coordination of Services
  42. 42. <ul><ul><li>Identified community to map; bounded the network </li></ul></ul><ul><ul><li>Sent out survey to collect data; entered data into software </li></ul></ul><ul><ul><li>Produced maps with ability to sort by inputs; gathered missing data </li></ul></ul><ul><ul><li>Analyzed maps to identify network development opportunities </li></ul></ul><ul><ul><li>Group continues to meet; on-going network coaching </li></ul></ul>Process Used to Map the Youth Development Network
  43. 43. <ul><li>A map of the different networks shows fairly loose connections </li></ul>Source: Monitor Institute Maps Were Used to Analyze the Network Government Foundation Non-Profit For-Profit School Unknown Religious Other Network by Organization Type
  44. 44. Network Effectiveness: Strategies for Network Development
  45. 45. Network Effectiveness Diagnostic: Characteristics of Healthy Networks Purpose Membership Strategy and Structure Leadership Communications & Technology Resource Management Assessment <ul><ul><li>Clearly articulated purpose </li></ul></ul><ul><ul><li>Delivers value/ outcomes to members </li></ul></ul><ul><ul><li>Trust </li></ul></ul><ul><ul><li>Diversity </li></ul></ul><ul><ul><li>High engagement </li></ul></ul><ul><ul><li>Balance of top-down and bottom-up logic </li></ul></ul><ul><ul><li>Space for self-organized action </li></ul></ul><ul><ul><li>Leadership with “network mindset” </li></ul></ul><ul><ul><li>Distributed leadership </li></ul></ul><ul><ul><li>Strategic IT </li></ul></ul><ul><ul><li>Ample shared space: on-line and in-person </li></ul></ul><ul><ul><li>Ability surface network talent </li></ul></ul><ul><ul><li>Ability to tap excess capacity </li></ul></ul><ul><ul><li>Learning-capture </li></ul></ul><ul><ul><li>Ability to gather and act on feedback </li></ul></ul>Governance <ul><ul><li>Governance by a group representative of the network’s diversity </li></ul></ul><ul><ul><li>Openness </li></ul></ul>Helpful Sources: M. Kearns and K. Showalter; J. Holley and V. Krebs; P. Plastrik and M. Taylor; J. W. Skillern; C. Shirky
  46. 46. Network Effectiveness Diagnostic: Membership Membership / Participation <ul><ul><li>Trust: strong relationships </li></ul></ul><ul><ul><li>Diversity: bridging and valuing differences </li></ul></ul><ul><ul><li>High level of voluntary engagement </li></ul></ul>
  47. 47. Network Effectiveness Diagnostic: Leadership <ul><ul><li>Leadership with “network mindset” (e.g., opportunity seeking, facilitative, shares responsibility, connector) </li></ul></ul><ul><ul><li>Distributed leadership </li></ul></ul>Leadership “ Oppenheimer [the founder] was eager to help [other potential interactive museums] beg, borrow, and steal his ideas.” Source: Forces for Good by Heather McLeod Grant and Leslie R. Crutchfield (2007)
  48. 48. Governance <ul><ul><li>Governance by a group representative of network’s diversity </li></ul></ul><ul><ul><li>Openness to new ideas and new participation </li></ul></ul>Network Effectiveness Diagnostic: Governance Administrators 1,575 as of 7/17/08 Bureaucrats 25 active as of 7/16/08 Stewards 36 as of 1/1/08 Arbitration Committee 4 as of 7/18/08 Wikipedians 175,884 as of 5/23/08
  49. 49. Network Effectiveness Diagnostic: Purpose / Outcomes Purpose / Outcomes <ul><ul><li>Clearly articulated purpose </li></ul></ul><ul><ul><li>Delivers value / outcomes to members </li></ul></ul>
  50. 50. Network Effectiveness Diagnostic: Strategy, Structure Strategy and Structure <ul><ul><li>Balance of top-down and bottom-up logic </li></ul></ul><ul><ul><li>Space for self-organized action </li></ul></ul>
  51. 51. Assessment <ul><ul><li>Mechanisms for learning-capture / storytelling </li></ul></ul><ul><ul><li>Ability to gather and act on feedback </li></ul></ul>Network Effectiveness Diagnostic: Assessment
  52. 52. Network Effectiveness Diagnostic: Communications, IT Communications & Technology <ul><ul><li>Strategic IT </li></ul></ul><ul><ul><li>Ample space: on-line and in-person </li></ul></ul>What’s your connection to mountaintop removal?
  53. 53. Network Effectiveness Diagnostic: Communications, IT Communications & Technology <ul><ul><li>Strategic IT </li></ul></ul><ul><ul><li>Ample shared space: on-line and in-person </li></ul></ul>
  54. 54. Network Effectiveness Diagnostic: Resource Mgt. <ul><ul><li>Ability to surface network talent </li></ul></ul><ul><ul><li>Ability to tap excess capacity – talent, access, money </li></ul></ul>Resource Management
  55. 55. <ul><li>How healthy is your network? </li></ul>
  56. 56. You’ve diagnosed your network’s areas of strength and weakness. Now, what do you do? Answer: It depends…
  57. 57. How Networks Progress and Evolve Source: Valdis Krebs and June Holley, Building Smart Communities through Network Weaving 1. 2. 3. 4. Multi-Hub Small World Core Periphery Hub and Spoke Scattered Clusters
  58. 58. A Few Strategies for Network “Weaving”/ Development Bring together core of clusters of people who work together as peers Grow and engage periphery to bring in new resources and innovation Support overlapping projects or collaborations, many very small, initiated by many Nurture quality connections so projects can be high risk & high impact Source: June Holley, www.networkweaving.com
  59. 59. The Green and Healthy Building Network: 2005 Source: Barr Foundation “Green and Healthy Building Network Case Study” by Beth Tener, Al Neirenberg, Bruce Hoppe
  60. 60. The Green and Healthy Building Network: 2007 Source: Barr Foundation “Green and Healthy Building Network Case Study” by Beth Tener, Al Neirenberg, Bruce Hoppe
  61. 61. How can you strengthen your network? <ul><ul><ul><li>Identify your top 2-3 priority areas for improvement </li></ul></ul></ul><ul><ul><ul><li>For each… </li></ul></ul></ul><ul><ul><ul><ul><li>What are the open questions that need to be answered? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>What are steps you can take to address these questions? </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>What can you do in the next month? </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Over the next 6 months? </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Over the next year? </li></ul></ul></ul></ul></ul>
  62. 62. Network Aptitude and Mindset
  63. 63. The Network Mindset Organization Orientation Network Orientation Mindset Strategy Behaviors Competition Grow the organization Compete for resources Protect knowledge Competitive advantage Hoard talent Collaboration Grow the network Share resources Open source IP Develop competitors Cultivate leadership Source: Forces for Good by Heather McLeod Grant and Leslie R. Crutchfield (2007)
  64. 64. <ul><ul><li>Learn about the network and strengthen network connectivity </li></ul></ul><ul><ul><li>Information codification and dissemination </li></ul></ul><ul><ul><li>Make direct connections </li></ul></ul><ul><ul><li>Building / strengthening network intermediaries </li></ul></ul><ul><ul><li>Identify new ideas and resources </li></ul></ul><ul><ul><li>Help new collaborative cross organizational projects form around emergent issues </li></ul></ul><ul><ul><li>Coach people to become network weavers </li></ul></ul>What Network Weavers Do Source: Building the Field of Dreams by Stephanie Lowell (2007)
  65. 65. Nine Competencies of ‘Working Wikily’ Systems Thinking Allocating Resources Inspiring Bridging Difference Connecting Coordinating Capacity Building Building Consensus Facilitating
  66. 66. <ul><ul><li>Determining the boundaries, size of the network </li></ul></ul><ul><ul><li>Communicating the value of networks </li></ul></ul><ul><ul><li>Internal organizational resistance </li></ul></ul><ul><ul><li>Building trust among participants </li></ul></ul><ul><ul><li>Scaling and meeting resource demands </li></ul></ul><ul><ul><li>Tracking and evaluating impact </li></ul></ul><ul><ul><li>Letting go of control; not worrying about “credit” </li></ul></ul>Common Challenges Faced by Network Leaders
  67. 67. <ul><ul><li>What did you learn? Where did score yourself hi/ low? </li></ul></ul><ul><ul><li>What are your priority goals for development? </li></ul></ul><ul><ul><li>What are three tangible things you can do to strengthen your network leadership? </li></ul></ul><ul><ul><li>What would help you achieve these goals? </li></ul></ul><ul><ul><li>Is there a correlation between network / leadership diagnostics? </li></ul></ul>QUESTIONS (15-20 min)

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