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Getting the most out of your discovery interviews A new approach to understanding patient stories

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At DHP Research we bring an innovative approach to gaining more captial from the analysis of Discovery Interviews throught the use of archetypal groups and client facilitated workshops.

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Getting the most out of your discovery interviews A new approach to understanding patient stories

  1. 1. A new approach to understanding patientstories
  2. 2. WHEN PATIENTS CAN TELL THEIR OWN STORY! We bring an innovative At DHP Research we bring an innovative approach to the approach to the analysis of analysis of the patient and carer’s story. the patient and carer’s story.Copyright DHP Research Ltd 2012. All rights reserved
  3. 3. The traditional journey so far Interviews listening and conducted & reading the Audioaudio recorded individual recordings fully transcribed stories & analysed Creating dialogue within teams Copyright DHP Research Ltd 2012. All rights reserved
  4. 4. HOWIS OUR APPROACHDIFFERENT ? Copyright DHP Research Ltd 2012. All rights reserved
  5. 5. Our approach Stories combined Facilitated with specific All workshopsInterviews archetypes to Audio transcriptions with clientconducted provide recordings coded and teams to & powerful fully key themes identifyfully audio exemplars to transcribed identified archetype recorded front-line patient/carer staff and groups management groups Copyright DHP Research Ltd 2012. All rights reserved
  6. 6. The process Identified themes Facilitated workshops with clients Transcripts analysed Identified archetypal patient/carer groups Patient/carer stories Copyright DHP Research Ltd 2012. All rights reserved
  7. 7. What does this mean for you? Not all patient stories have to be listened to as these can be typified by the archetypical groups identified Patient/carer groups become more clearly defined in terms of their experiences, behaviours and attitudes. These can act as benchmarks in the measurement of improvement from changes in delivery of the service. Identifiable patient/carer groups enhances strategy and policy development Copyright DHP Research Ltd 2012. All rights reserved
  8. 8. Key benefits to you & your organisation Identifiable patient/carer Minimises individual groups story telling time Deeper insight into patient/carer needsEnables significantteam input Provides a Aid staff training benchmark to measure Enhances team dialogue improvements Copyright DHP Research Ltd 2012. All rights reserved
  9. 9. A combination that gives the solution you want Client Identifiable Patent stories facilitated patient/carer groups workshops Improving Policy Identifyingdialogue with & strategy needs teams development Copyright DHP Research Ltd 2012. All rights reserved
  10. 10. DHP Research & Consultancy LtdBloxham Mill Business Centre, Barford Road, Bloxham,Banbury, Oxfordshire OX15 4FFTel: +44 (0)1272 4233Tel: kmeadows@dhpresearch.comwww.dhpresearch.com Copyright DHP Research Ltd 2012. All rights reserved

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