5/17/2013 195/17/2013 19GRS processed over$83,000,000In online orders in the past year!
5/17/2013 205/17/2013 20Source: http://loyalogy.com/loyaltypulse-consumer-research-study-on-restaurant-loyaltyrewards-programs/http://www.loyaltyleaders.org/facts.php?view=all65%More likely torecommend arestaurant toothers if it has areward program.
5/17/2013 385/17/2013 38Of Customerswant to receiveemails with offerson items they’veordered in thepast.69%
5/17/2013 395/17/2013 39Loyalty Case StudyAverage # of NEW Loyalty customerswho returned at least once after initialorder.27%12%Average # of NEW NON-loyalty customerswho returned at least once after initial order.In a 10-store GRS study over 3 months…
5/17/2013 405/17/2013 4058% of US Adultsdrink coffeedaily
5/17/2013 415/17/2013 41Loyalty Case Study In a 10-store GRS study over 3 months…Average # of NEW Loyalty customerswho returned at least TWICE afterinitial order.14%3%Average # of NEW NON-loyalty customers whoreturned at least TWICE after initial order.
5/17/2013 425/17/2013 42More peopleworldwide own amobile phone thanown a toothbrush
5/17/2013 435/17/2013 4350% of millenials (25-34) say they would liketheir favorite restaurantto offer more high techordering options
5/17/2013 445/17/2013 44Loyalty Case Study In a 10-store GRS study over 3 months…Average transaction count of new Loyalty customers1.661.17Average transaction count of new, non-loyalty customers.49 Difference in 3 months = $22.90 added valueper loyalty customer per year.
5/17/2013 455/17/2013 4583% of all texts areread within 1 hour
5/17/2013 465/17/2013 46Over1,200,000Consumers have used ouronline ordering engine!
5/17/2013 475/17/2013 47Overall, the online ticketaverage for the past 12months is:$26.19
5/17/2013 485/17/2013 48Loyalty Program Benchmarks:Average New MembersPer Month: 85Top Performer: 560Among GRS SalesBuilder Clients
5/17/2013 495/17/2013 49“When your lifeflashes before youreyes, make sure youhave plenty towatch.”