Systems in Digital World
Dheeraj Singh Negi
What is MIS?
• Management of Information System ?
• System of Information Management?
• Information System for Management?
Management Information System (MIS) is an
integrated information system used by the managers
to perform their operations and functions. It helps
management in their Decision Making.
MIS: experts view
According to Raymond J. Coleman and M. J. Riley, “MIS
applies to all management levels; is linked to an
organization’s sub-systems; it functions to measure
performance, monitors progress, evaluates alternatives
or provides knowledge for change or corrective action;
and is flexible, both internally and externally”.
G. B. Davis defines management information system as
“an integrated man/machine system for providing
information to support the operations, management and
decision-making functions in an organization”.
CONCEPT OF MIS
MIS is set up by an organization with the prime objective
to obtain management information to be used by its
managers in decision making. Thus, MIS must perform the
following functions in order to meet its objectives.
1. Data Capturing
2. Processing of Data
3. Storage of Information
4. Retrieval of Information
5. Dissemination of Information
An information system can be any organized
combination of people, hardware, software,
communications networks, data resources, and
policies and procedures that stores, retrieves,
transforms and disseminates information in an
Roles of Information
1. Data Processing: 1950s-1960s
2. Management Reporting: 1960s-1970s
3. Decision support: 1970s-1980s
4. Strategic and End User Support: 1980s-1990s
5. Global Internetworking: 1990s-2000s
Types of Information
There are six types of information systems:
1. Office Information System
2. Transaction Processing System
3. Management Information System
4. Decision Support System
5. Executive Information System
6. Expert System
An office information system, or OIS, is an
information system that uses hardware, software and
networks to enhance work flow and facilitate
communications among employees.
An office information system, also described as office
automation; employees perform tasks electronically
using computers and other electronic devices,
instead of manually.
A transaction processing system (TPS) is an information
system that captures and processes data generated
during an organization’s day-to-day transactions.
A transaction is a business activity such as a deposit,
payment, order or reservation. Clerical staff typically
performs the activities associated with transaction
Management information systems often are integrated
with transaction processing systems to:
• Extract and summarize data from TPSs
• Allow managers to monitor & direct the organization
• Provide accurate feedback
• Provide pre-specified reports on a scheduled basis
An interactive information system that provides
information, models, and data manipulation tools to
help make decisions in semi-structured and
A sales manager, for example, might need to determine
how high to set yearly sales quotas based on increased
sales and lowered product costs.
A special type of DSS, called an executive information
system (EIS), is designed to support the information
needs of executive management.
• Use both internal and competitive information
• User-friendly interface
An expert system is an information system that
captures and stores the knowledge of human experts
and then imitates human reasoning and decision-
making processes for those who have less expertise.
1. Enhanced global competitiveness
2. Capture market opportunities
3. Support corporate strategy
4. Enhance worker productivity
5. Improve quality of goods and services
An information system(IS) is typically considered to be a
set of interrelated elements or components that
collect(input), manipulate(processes), and
disseminate (output) data and information and
provide a feedback mechanism to meet an objective.