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Throughout the 1990s, I managed a series of primary research studies that produced two influential white papers. These studies were sponsored by a partnership between Product Development Consulting, Inc. (PDC), The Management Roundtable (MRT), and (in 1993), the Boston Consulting Group (BCG). The 1993 study was featured on page A2 of the Wall Street Journal, July 20, 1993 and later became a key source for a Harvard Business Review article authored by PDC President, John Carter and BCG Principal, Tom Hout. I was the manager of this effort as an employee of PDC and was later hired as a free-lancer by MRT to expand on the work. I authored two white papers for MRT presenting the findings. The first of these white papers was subsequently republished or covered in Managing Automation, CAE, IOMA Journal, Society of Concurrent Engineering National Newsletter, Time-Compression Technologies, Software Strategies, and other trade publications. These white papers are still cited today, most recently at the annual conference of Boston’s branch of the Usability Professionals Association (UPA), May 7, 2012.