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MAINTAINING AND
TROUBLESHOOTING YOUR
DGROUP
DCommunities webinar series
ECDPM and
Meet the facilitation team
Lucie Lamoureux
KM4D Associates
Pier Andrea Pirani
Euforic Services – Dgroups Coordination Supp...
Why a DCommunities webinar series?
• Response to Dgroups partners request
• Engaging members requires care, skills and tim...
Webinar outline – 90 minutes
• Agenda:
 Webinar set-up
 Introductions – clock method
 Case and discussion – low partici...
Webinar set-up
• Format:
 Two cases from the group: introduction of
community and challenge, then approx. 20 min
discussi...
Clock method introductions
•Will give you a
time/number on
the clock as you
arrive
•Use it to go
around –
interaction tool
Case no. 1: low/passive participation
• Alashiya and Claudia
• Internal Technical Network on
Climate Climate (TN) at FAO
•...
Troubleshooting facilitation tips
• Ask questions
• Provide resources and links
• Seek concrete group action
opportunities...
Case no. 2: formal vs informal communities
• Yacine - Manager/facilitator
• Caribbean ICT stakeholders
virtual community (...
Community growth questions
• Is there such a thing as
critical mass?
• Is bigger better?
• Can we stay focused?
• How do w...
Case no.3: ?
• Any issues any of you
would like to raise for
discussion
• Any community tips you
would like to share?
Furthermore…
• This webinar was developed using the following
resources:
• https://www.diigo.com/user/pierandrea/e-discuss...
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Troubleshooting your Dgroup

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Presentation by Lucie Lamoureux (KM4D Associates) at the second Dgroups Communities Webinar - 15 June 2015

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Troubleshooting your Dgroup

  1. 1. MAINTAINING AND TROUBLESHOOTING YOUR DGROUP DCommunities webinar series ECDPM and
  2. 2. Meet the facilitation team Lucie Lamoureux KM4D Associates Pier Andrea Pirani Euforic Services – Dgroups Coordination Support Ivan Kulis ECDPM
  3. 3. Why a DCommunities webinar series? • Response to Dgroups partners request • Engaging members requires care, skills and time • Pilot - 3 free webinars to learn • Dgroups platform • Developing and supporting your Dgroup • Troubleshooting your community
  4. 4. Webinar outline – 90 minutes • Agenda:  Webinar set-up  Introductions – clock method  Case and discussion – low participation  Facilitation tips and tricks  Case and discussion – balance between formal and informal  Any other potential case(s)?
  5. 5. Webinar set-up • Format:  Two cases from the group: introduction of community and challenge, then approx. 20 min discussion • Interaction: During the discussion, please use the “Raise Hand” emoticon on the top left to contribute We will also use the “clock method” to ensure participation • Technical problems:  Type in the Chat box and Pier will help you
  6. 6. Clock method introductions •Will give you a time/number on the clock as you arrive •Use it to go around – interaction tool
  7. 7. Case no. 1: low/passive participation • Alashiya and Claudia • Internal Technical Network on Climate Climate (TN) at FAO • Background of TN (2 mins) • Specific challenge and what they are doing to meet it (3 mins) • Discussion (20 – 25 mins)
  8. 8. Troubleshooting facilitation tips • Ask questions • Provide resources and links • Seek concrete group action opportunities • Positive reinforcement • Mix of formats (i.e. both online and off) • Offline contacts (back channel) • Inquire about silence • Address emerging needs
  9. 9. Case no. 2: formal vs informal communities • Yacine - Manager/facilitator • Caribbean ICT stakeholders virtual community (CIVIC) • Background of CoP (2 mins) • Specific challenge and what they are doing to meet it (3 mins) • Discussion (20 – 25 mins)
  10. 10. Community growth questions • Is there such a thing as critical mass? • Is bigger better? • Can we stay focused? • How do we ensure that everyone is on board? • Do we need to split up into sub-communities?
  11. 11. Case no.3: ? • Any issues any of you would like to raise for discussion • Any community tips you would like to share?
  12. 12. Furthermore… • This webinar was developed using the following resources: • https://www.diigo.com/user/pierandrea/e-discussion • Nancy White’s Full Circle Associates tips: http://www.fullcirc.com/community/facilitips.htm • Eldis resource on e-discussions: http://community.eldis.org/.5a91590f

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