Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Online interaction in international development: Capitalizing from an online dialogue

97 views

Published on

Presentation at the KM4Dev Knowledge Cafe: Online interaction in international development: Capitalizing from an online dialogue, 24 September 2020

Published in: Government & Nonprofit
  • Be the first to comment

  • Be the first to like this

Online interaction in international development: Capitalizing from an online dialogue

  1. 1. Online interaction in international development: Capitalizing from an online dialogue KM4Dev / Dgroups Foundation Knowledge Café Thursday 24 September 2020
  2. 2. Agenda 1. Welcome 2. Introduction: the earlier cafés, the online e-conference 3. What did we talk about? What ideas did we share? 4. What did we do? How was the dialogue organised? 5. Conclusions: can we do what we say? Key lessons and recommendations
  3. 3. Tech orientation Zoom – we will not take notes, but will use the chat Please, mic off when not speaking www.menti.com – we will post codes for the introductions Using your video is optional, but be aware that others may have less bandwidth than you The entire session - audio, video and chat – is recorded; and any private chats are also visible to the organizers.
  4. 4. Introduction The KM4Dev café The 20 years celebrations workshop The online dialogue on the dgroups.io platform: https://dgroups.io/g/dg-dialogue-online Why we did it
  5. 5. Icebreaker
  6. 6. Icebreaker
  7. 7. What did we talk about? 110 members 22 topics (threads) + wiki, calendar, polls 5 main themes ideas, key conclusions
  8. 8. What we learned – 5 main areas Enhancing #participation and #engagement - Nurturing effective #COPs Using appropriate #platforms #Learning through e-collaboration #Sustaining engagement through time
  9. 9. (a) Enhancing participation and engagement • clear structure and questions • use different modes to be as inclusive as possible: live/asynchronous • make things low stakes and conversational • listening is also participating: “empowered listeners” • specific contributions as catalysts for more discussions
  10. 10. (b) Nurturing effective COPs • critical mass necessary • privacy issues / the fear of being judged • relevant content • feedback: regularly ask members what to discuss • regularly repeat the common goals • show or demonstrate impact and value
  11. 11. (c) Using appropriate platforms • fun, easy and popular • start simple – even without videos! • include users with mobile devices • allow for low bandwidth and weak connections • bridge to social media platforms • take care of privacy issues
  12. 12. (d) Learning through e-collaboration • build trust • connect different groups, look for shared interests • consider indicators to identify the value we are creating • “just to soak into what’s around us and not get bothered about acting upon it…”
  13. 13. (e) Sustaining engagement • organize thematic discussions • moderators provide content, share perspectives • use iterative processes, combine with, eg, a F2F event • address unexpected issues • stopping does not mean failing
  14. 14. Group discussions • No notes / talk only / empowered listening allowed • Share a chat reflection into plenary afterwards Question: • Which of these points reflect YOUR experiences? • Which would you add as an important lesson?
  15. 15. Welcome back! In the chat… When I give the signal: • Which one practice or lesson do you recommend to enhance online interaction?
  16. 16. Online collaboration, dialogue and interaction – what did we do? • A ‘three-week’ conversation Week 1: What are the critical aspects that we need to consider? Week 2: What works? What experiences have we encountered? Week 3: What lessons and practices should we take forward?
  17. 17. How did we do it? • Derived starting topics from earlier cafes • Started on July 2 • 110 participants • 22 topics / threads • introductions • Use of hashtags to categorise discussions • A wiki, with summaries • 3 weeks + a little bit more • This live session as part of it
  18. 18. Group discussions • (1) How well have we fostered participation and engagement? • (2) How well have we reinforced a sense of community? • (3) How well have the platforms worked for us? • (4) How well have we learned what we wanted to learn? • (5) How well have we created the conditions for continuing interactions?
  19. 19. Group discussions • No notes / talk only / empowered listening allowed • Share a chat reflection into plenary afterwards Questions: • What have you experienced / heard about during these interactions? • How should we capitalize on these insights?
  20. 20. Welcome back! In the chat… When I give the signal: • Which success did you observe or experience or hear about from these interactions? Mention what you heard someone else say (and his/her name)
  21. 21. Welcome back! In the chat… When I give the signal: • How should we capitalize on these insights and learning?
  22. 22. Conclusions Are we able to practice what we preach? What next?

×