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Community online engagement and participation – Yasmin Klaudia Bin Humam (World Bank)

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Presentation at the KM4Dev workshop: Online collaboration, dialogue and interaction - what works in international development, 3 July 2020

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Community online engagement and participation – Yasmin Klaudia Bin Humam (World Bank)

  1. 1. • KM4Dev event: Session 9 – Online collaboration, dialogue and interaction • 3 July 2020 Community online engagement and participation Yasmin Klaudia Bin Humam CGAP (Consultative Group to Assist the Poor) World Bank
  2. 2. ❖Being inclusive ❖Sustaining interest and engagement over time ❖What to avoid Community Online Engagement & Participation
  3. 3. • Convened by CGAP • Launched Nov 2016 • 1,500 members globally • Facilitators are technical experts • Dedicated Communications Lead https://www.findevgateway.org/finequity About FinEquity
  4. 4. 1. Calls for content To be included in other FinEquity channels 2. We Asked You Answered 3. #DgroupsDialogues 3 types of engagement with Dgroups
  5. 5. Have Regular asks on Specific topics Empower members to take initiative Enhance the value Sustaining Engagement over Time
  6. 6. 1. Prime the community 2. Prep co-hosts 3. ID and motivate key participants 4. Actively Facilitate Ensuring Inclusivity
  7. 7. What to Avoid • Not building enough momentum on a single channel • Not using a channel that meets your members where they are at
  8. 8. Resources from FinEquity Comms • Ways of engaging with the FinEquity community • https://www.findevgateway.org/finequity/about- finequity • Overview of how to use Dgroups and what for • https://www.findevgateway.org/finequity/dgroups- information-sheet • Guide for DgroupsDialogues in particular • https://www.findevgateway.org/finequity/dgroupsdialog ues-guide

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