Michael Sachs, Judith Schossböck – Evaluation of e­‐participation projects


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Michael Sachs, Judith Schossböck – Evaluation of e­‐participation projects

  1. 1. Success Factors andEvaluation of E-ParticipationOurSpace Workshop at CeDEM13www.joinourspace.euwww.donau-uni.ac.at/cedemMichael Sachs & Judith SchoßböckCentre for E-Governance, Danube University Krems
  2. 2. •  Introductiono  General input about e-participationo  The OurSapce project•  Success Factors & Indicatorso  Concrete definition of factors•  Evaluation modelso  The OurSpace Evaluation Methodologyo  Discussion on evaluation of e-part projectsStructure of the Workshop
  3. 3. •  General input about e-participation andevaluation•  Short intro to the OurSpace projectIntroduction - Overview
  4. 4. • Techno-Optimsim• Evaluation• Success factorsIntroduction
  5. 5. OurSpace – The Virtual Youth Space
  6. 6. Funded by the ECConsortium
  7. 7. •  Implementation of an innovative communicationplatform for democratic participation•  Creating a community that focuses on discussingpolitical issue that are relevant for young people.•  Forward the results of the deliberation process todecision makers and institutions.•  To make young people familiar with decision makers,governmental/political institutions and the decisionmaking process.•  A sustainable and inexpensive platform and theevaluation thereof.Objectives
  8. 8. •  Web 2.0: Integration of Socialen Media and Networks•  Discussion with 4 langauges•  Outcome oriented discussiono  Preparation of National and European themes for young peopleo  Make politics relevant for young people•  Involvement ofo  Young peopleo  Decision makerso  Public institutionsChallenges
  9. 9. • Mobile communication channelso  Android App, Website optimised for mobile phones• Facebook-Integrationo  Registration, Facebook App• Implementation of Google Translateo  Moderated discussion in all stages of the deliberationprocessFeatures
  10. 10. 1.  Suggest a theme and rate a theme2.  Discuss a theme and provide comments andproposals; rate ideas3.  Rate the pre selected best proposals4.  Show results and get feedback from relevantbodies and persons.Deliberation in 4 Stages
  11. 11. Participation in Mothertounge
  12. 12. Points system for motivation
  13. 13. Success FactorsGroup DiscussionOutcomes
  14. 14. Please introduce yourself briefly andmake a short statement on one of thefollowing issues:• Name one factor for success in e-participation.• Name one factor for failure in e-participation.Warm up with each person in group
  15. 15. • initiated: top-down vs. bottom-up• local vs. global perspective• target group and specific purpose vs. allinclusive eParticipation• participation as legitimation vs.collaborationSuccess perspectives for discussion
  16. 16. Discussion in small groups•  What factors lead to (no-) success in knowne-participation projects?o  Briefly describe the project (scope and aim).o  Describe the (no-) success factor and its impact onthe project.o  Could this factor be a general factor for (un-)success in other projects?o  How can you measure these (no-) success factors?(evaluation)~ 15-20 min. discussion. One presenter per group(No-) Success factors fromspecific projects
  17. 17. EvaluationMethodologiesInput from ModeratorsGroup Discussion
  18. 18. • Several levels for evaluation• Definition of Indicators (Indicatorcategories) for each level ofevaluation• Description of methods and tools forevaluation• Definition of success criteria for themeasureEvaluation Methodologies
  19. 19. 4 layered approach (based on existingevaluation models)•  Political level•  Impact and Relevance•  Technical level•  Technological Implementation•  Social level•  Users Perspective•  Methodological level•  ProceduresOurSpace: Approach
  20. 20. • Questionnaires• Interviews• Media analysis• Performance Monitoring Tool• Discourse analysis• Datao  Platform, Google Analyticso  Facebook, blogs, eventsOurSpace: Evaluation tools
  21. 21. Indicator Categories
  22. 22. Indicator Category: Political Level
  23. 23. Measurement and Tools
  24. 24. •  Your experience with eParticipation evaluationmodels? What were useful tools?•  Quantitative vs. qualitative models?•  Which success factors should always be evaluated?(and why?)•  How complex do evaluation models need to be?•  Is there a need for standardised models ineParticipation?•  General problems in evaluation of e-participation?•  How to measure impact of a project on societal andpolitical level?•  Internal vs. external evaluation of projects.Evaluation models (discussion)
  25. 25. Outcomes andSummarySuccess factors and indicatorsEvaluation modelsSummary at the blog of the conferencedigitalgovernment.wordpress.comwww.joinourspace.eu
  26. 26. We want your feedback!1. Register 2. Explore the plattfrom 3. Give Feedback