eParticipation and eDemocracy in Austria


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Presentation at the CECIIS 2009 in Varazdin/CROATIA

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  • Good morning Ladies and Gentleman, my name is D.M. I may shortly introduce myself: I am working in the Centre for E-Government of the Danube University Krems. It is my pleasure and honour to be here today. I may briefly give you an overview and introduce to you the e-participation and e-democracy initiatives in Austria.
  • E-Democracy is not a new form of democracy, just a new way
  • Starting position … eDemocracy & eParticipation are central topics for the future Strategy serves as a starting point for projects and further guidelines.
  • Projekte & Planung: Um die Potentiale zu nutzen empfiehlt sich Projekte im Bereich der E-Democracy durchzuführen. In der Planung sollten bestehende Erfahrungen berücksichtigt werden. Frühzeitige Einbindung und Beteiligung aller Interessierten und Betroffenen ist dabei zu gewährleisten. Koordination, Monitoring & Evaluation von E-Democracy Projekten : Die Projekte müssen beobachtet und evaluiert werden, um die notwendigen Erfahrungen für zukünftige Projekte in diesem aktuellen Feld sammeln und wieder zur Verfügung stellen zu können. Evaluation der verfahren und der Ergebnisse sind die Projekte einzuplanen. Interdisziplinäre Forschung : Aufbauend auf den bisherigen wissenschaftlichen Erkenntnissen zur traditionellen Partizipation, sind die Phänomene der E-Partizipation und der Sozialen Medien in den nächsten Jahren verstärkt zu untersuchen. Bisher finden sich nur vereinzelt interdisziplinäre Forschungsprojekte, daher sind wissenschaftliche Begleitungen und Aufarbeitung von Projekten empfehlenswert. Evaluation und Unterstützung der neuen Intermediäre : National und International ist zu beobachten, dass Kommunikation und Interaktion zwischen Politik, Verwaltung und Gesellschaft vermehrt auf unabhängigen Plattformen der organisierten Zivilgesellschaft (zB Vereine) stattfindet. Neben der Evaluation dieser Projekte und der Ausarbeitung von Richtlinien bietet sich auch die Möglichkeit, Projekte gezielt zu fördern. Demokratiepolitische Weiterbildung der UserInnen:
  • The 4 e-participation phases (based on a model developed by Piswanger, 2004) in the project were: 1. Information and communication; 2. Analysis; 3. Validation; 4. Publication. These 4 phases provided the participants with a schedule and an outline of what they are required to do, and, at the same time, ensured the transparency of the project. The project mitmachen.at was the first e-participation project to add the fourth phase, publicising the results and making them available to political actors (all results are still available on the website www.mitmachen.at).
  • "MeinParlament" Austria This independent project is provided by the NonProfit Organisation "Politik Transparent", and supported by the Austrian Parliament S chirmherrschaft of the 3 Presidents of the Federal Assembly enabled by a cooperation with its German partner-site and 10 Austrian media. The site was launched (on the 22th of August 2008) during this parliamentary election campaign. In one month, till the polling day - the day before yesterday - about 2.500 user-questions reached the candidates. This project allows the citizens to: view and compare the (political) programs of 7 different parties, find (more than 2.000) profiles of candidates (also for their own constituency) ask questions, that are usually answered within a week, read all the collected answers - (which are) clearly arranged and searchable by party, regional and local constituency Also the politicians' work is faciliated, because they can give clearly laid-out answers refer to their prior answers (in case of multiple similar questions) (After the Election,) From this October on, users will also be able to: ask the (183) Members of Parliament view collected, relevant information about these persons check their track record - including work in the committees, speeches and voting in Plenum deal directly with the persons (who are) responsible/ answerable for specific matters , cause the MPs (and members of a committee) are also searchable by themes, Track the (important/decisive) committees' work
  • http://www.flickr.com/photos/lwr/ Convergence (Zusammenlaufen)
  • Anwendungen werden laufend anwenderfreundlicher, erfolgreiche Web 2.0 Projekte sind in wenigen Sekunden selbsterklärend. Nach den aktuellen GfK Zahlen liegt Österreich mit 71 % gleich auf mit den USA. Zur Nutzungsfrequenz liegen keine Vergleichswerte vor, doch ist von einer wesentlich höheren Frequenz der US-amerikanischen NutzerInnen auszugehen. Heute strömen bereits die ersten Jugendlichen auf den Arbeitsmarkt, die mit dem Internet aufgewachsen sind (Digital natives). Sie sind es gewohnt, online zu organisieren, zu bewerten, sich zu vernetzen und Projekte gemeinsam voranzutreiben.
  • We are still in broadcasting mode …
  • Traditional forms of information vs. new forms, Knoweledge of the many.
  • Operating systems
  • It is about buying&selling data vs. sharing&excanging data
  • Compare: Tim O`Reilly: is the founder of O'Reilly Media and a supporter of the free software and open source movements. He is best known for creating the term Web 2.0 .
  • http://www.wikinomics.com/blog/index.php/2009/07/30/three-focal-points-of-open-government/
  • eParticipation and eDemocracy in Austria

    1. 1. Danube University Krems T he Leading Competence Center of Academic Continuing Education in Central Europe www.donau-uni.ac.at /egov eParticipation & eDemocracy in Austria: Projects and Tenets for an Edemocracy Strategy
    2. 2. Agenda <ul><li>Terms & Definitions </li></ul><ul><li>Austrian eDemocracy strategy </li></ul><ul><li>Future of … </li></ul><ul><li>Terms & Definitions </li></ul><ul><li>Austrian e-democracy strategy </li></ul><ul><li>Youth2Help </li></ul><ul><li>MyParliament </li></ul><ul><li>Outlook </li></ul>
    3. 3. <ul><li>Terms & Definitions </li></ul>
    4. 4. What is eDemocracy? <ul><li>By the use of ICT … </li></ul><ul><li>Improving information accessibility & relevance AND/OR </li></ul><ul><li>Creating opportunities for people to be actively involved in design & delivery of government policies & services </li></ul>Administration Politics & Participation Information
    5. 5. Level of eParticipation information consultation cooperation co-decision
    6. 6. eParticipation: Levels of Engagement <ul><li>eInformation (Ann Macintosh: &quot;eEnabling&quot;) </li></ul><ul><ul><li>one-way channel </li></ul></ul><ul><ul><li>information < government (official sites) or citizens (ePetition) </li></ul></ul><ul><li>eConsultation (&quot; eEngaging&quot;) </li></ul><ul><ul><li>limited two-way channel </li></ul></ul><ul><ul><li>official initiatives by public or private agencies </li></ul></ul><ul><ul><li>stakeholders contribute their opinion on specific issues </li></ul></ul><ul><li>eCollaboration </li></ul><ul><ul><li>more enhanced two-way channel </li></ul></ul><ul><ul><li>all stakeholders active: proposing & shaping policy </li></ul></ul><ul><ul><li>Officials responsible for final decision </li></ul></ul><ul><li>eVoting / Codetermination /co-decision (&quot;eEmpowering&quot;) </li></ul><ul><ul><li>Public: final decision (e.g. legally binding referenda …) </li></ul></ul>
    7. 7. Private Sector „Market“ Third Sector Public Sector „State“ Public (e)Services Policie s Co-decision Information (Transparency )
    8. 8. <ul><li>Austrian e-democracy strategy </li></ul>
    9. 9. Austrian eGovernment Cooperation Federal Government Platform Digital Austria Local and National Governments as well as Business Representatives Federal ICT Board BLSG Board Federal Ministries, Provinces, Municipalities, Chamber Organisations Federal Ministries … WG: Infrastructure & Interoperability WG: Law & Security PG: eDemocracy
    10. 10. Austrian e-democracy strategy Building Blocks & Roadmap 1. eDemocracy Strategy 2. eDemocracy & eParticipation Tools 3. eParticipation Prototype Processes 4. eParticipation Modules
    11. 11. 1. eDemocracy Strategy – Main objective Strengthening and enhancement of democracy by incorporation of citizens and their knowledge to improve processes and results in politics, administration and society through the use of interactive media
    12. 12. 1. eDemocracy Strategy - Aims <ul><ul><li>Increase transparency & traceability </li></ul></ul><ul><ul><li>Improve eParticipation & communication </li></ul></ul><ul><ul><li>More efficient participation projects </li></ul></ul><ul><ul><li>Develop new cooperation models </li></ul></ul><ul><ul><li>Promote social networks </li></ul></ul>
    13. 13. 1. eDemocracy Principles <ul><li>Transparent & comprehensible </li></ul><ul><li>Use of eParticipation </li></ul><ul><li>Inclusion </li></ul><ul><li>Data protection & privacy </li></ul><ul><li>Free access to information </li></ul><ul><li>understandability & usability </li></ul><ul><li>Define rules & observe them </li></ul><ul><li>Collective responsibility </li></ul><ul><li>Decision & feedback </li></ul>
    14. 14. Actions <ul><li>Projects & planning </li></ul><ul><li>Coordination, monitoring & evaluation von eDemocracy projects </li></ul><ul><li>Interdisciplinary research </li></ul><ul><li>Evaluation & support for new intermediates </li></ul><ul><li>Media and information competence – continuing education of user </li></ul>
    15. 15. <ul><li>Overview of instruments & projects & tools </li></ul><ul><li>Linked to CAHDE Tool Box (Council of Europe) </li></ul><ul><li>Structured: </li></ul><ul><ul><li>Top Down (Politics, administration, legislation) </li></ul></ul><ul><ul><li>Bottom Up </li></ul></ul>2. eDemocracy & eParticipation Tools
    16. 16. <ul><li>Guide lines for eParticipation processes </li></ul><ul><li>First prototype process design till 2009 </li></ul><ul><li>Processes for different sectors: </li></ul><ul><ul><li>eServices & ePolitics </li></ul></ul><ul><li>Development of a prototype eParticipation tool (2010) </li></ul>3. eParticipation Prototype Processes
    17. 17. <ul><li>e.g.: </li></ul><ul><ul><li>registration, </li></ul></ul><ul><ul><li>identification, </li></ul></ul><ul><ul><li>privacy, </li></ul></ul><ul><ul><li>chats, forums, </li></ul></ul><ul><ul><li>voting, </li></ul></ul><ul><ul><li>… </li></ul></ul><ul><li>Information will be published via WIKI for the administration. </li></ul>4. eParticipation Modules
    18. 18. 3. Youth 2 Help top down
    19. 19. Participation & Collaboration in Administration (Jugend2Help) top down <ul><li>Austrian youth-participation-project </li></ul><ul><li>young users were asked to decide on the content and features of &quot;their&quot; HELP-space themselves. </li></ul><ul><li>~900 contributions </li></ul><ul><li>~2000 votes </li></ul>
    20. 20. Procedure - Processes Entry Phase 1 “ Discussion or Comments” Online Phase 3 “ Rating” Online Phase 2 “ Elaboration” Online or Offline Export data Import data Administration Administration Phase 4 Results Publication
    21. 21. Lessons Learned <ul><li>Moderation is essential </li></ul><ul><li>PR is one of the most crucial success factors </li></ul><ul><li>PR with social media – like facebook, myspace – especially for younger target groups </li></ul><ul><li>Involvement of the target group into all phases is beneficial </li></ul><ul><li>Web accessibility </li></ul><ul><li>schools are still most trusted institutions </li></ul>
    22. 22. Next Steps <ul><li>Development of the youth section on help </li></ul><ul><li>Extension of the communication possibilities </li></ul><ul><li>Content review by youth </li></ul><ul><li>New incorporated content online </li></ul><ul><li>In the future youth will be able to suggest and work out content on Help.gv.at </li></ul>
    23. 23. 4. MyParliament (bottom up) bottom up
    24. 24. Participation & Collaboration in Policy-Making bottom up
    25. 25. Start: meinparlament.at <ul><li>Online 22nd of August 2008 </li></ul><ul><li>Media-Cooperation with 8 Austrian Newspapers </li></ul><ul><li>2700 Questions until Election Day Sept. 28 </li></ul><ul><li>Patronage: all three Presidents of the Austrian Parliament </li></ul><ul><li>Partnerships with www.abgeordnetenwatch.de </li></ul>
    26. 26. meinparlament.at (Campaign Period) <ul><li>Voters can put questions to all candidates, </li></ul><ul><li>Access election programmes of all parties, </li></ul><ul><li>Access profiles of politicians online. </li></ul><ul><li>Candidates can answer questions and refer to other answers. </li></ul><ul><li>Voters see what questions have already been asked. </li></ul>
    27. 27. meinparlament.at (Legislative Period) <ul><li>MPs can be asked in public </li></ul><ul><li>Citizens can access profiles of politicians </li></ul><ul><li>Citizens can observe the work of parliamentary committees </li></ul><ul><ul><li>Unfiltered, direct access to texts from the parliamentary editorial department (e.g. committees, parliamentary sessions and sittings) </li></ul></ul><ul><li>Structured: regionally, thematically and by parties </li></ul>
    28. 28. Users background
    29. 29. unique visits & questions unique visits / day questions / month
    30. 30. Documentation of MP‘s work
    31. 31. MP‘s profile
    32. 32. MP‘s profile
    33. 33. Moderation system
    34. 34. Service for journalists
    35. 35. 5. Outlook
    36. 36. First media revolution Second media revolution Third media revolution Fourth media revolution One 2 Many „ One 2 Many“ One 2 Many One 2 One Fifth media revolution Digitization Convergence Many 2 Many
    37. 37. Enhancing Tendencies of Progress … <ul><li>enhanced Usability </li></ul><ul><li>growing Usage and Spread of Internet </li></ul><ul><li>new Generation </li></ul>
    38. 38. Changed User Behaviour <ul><li>Users compile Content together, </li></ul><ul><li>share their Ideas, </li></ul><ul><li>create networks on E-Platforms and </li></ul><ul><li>organise themselves quick and simple. </li></ul>
    39. 39. Communication is changing …
    40. 40. One 2 Many
    41. 41. Many 2 Many
    42. 42. New organization models & Power is shifting
    43. 43. Hierarchy vs. Network
    44. 44. vs
    45. 45. vs
    46. 46. BLOGs vs
    47. 47. vs
    48. 48. vs vs
    49. 49. HOW?
    50. 50. Open Innovation Principles <ul><li>O pen = default (access, standards, …) </li></ul><ul><li>D esign for cooperation = always simple </li></ul><ul><li>L earn from your users & hackers </li></ul><ul><li>S timulate experimentation & partnership </li></ul>
    51. 51. Open Innovation Tools (Obama Admin.)
    52. 52. Activities 2010 Center for E-Government Danube University Krems
    53. 53. European E-Governance Class 2010 3. – 5. May 2010 Danube University Krems Austria Focus on SEE
    54. 54. EDem10 4th International Conference on eDemocracy 6. – 7. May 2010 Danube University Krems/Austria www.donau-uni.ac.at/edem Call for papers
    55. 55. Blog: http://digitalgovernment.wordpress.com /
    56. 56. JeDEM - eJournal of eDemocracy and Open Government http://www.jedem.org/
    57. 57. Thank you very much for your attention
    58. 58. Contact Mag. Daniel Medimorec Mag. Dr. Peter Parycek, MAS [email_address] [email_address] <ul><li>Danube University Krems Dr.-Karl-Dorrek-Str. 30 3500 Krems </li></ul><ul><li>AUSTRIA </li></ul><ul><li>+43 2732 893-0 info@donau-uni.ac.at </li></ul>