Around the world, every day…Most of the world’s workforce, YOUR workforce is using Facebook and/or other social media networks.
What if you took that ENERGY and SELF-INNOVATING SPIRIT inside your Business?What would that look like?How would that change your business and your IT environment?
What would that look like?How would that change your business environment?How would that impact your IT organization?
Security, compliance, protection of IP, protect employee/patient/customer sensitive information Lack of a social culture, culture is not ready to be open, honest, collaborative Lack of participation, low adoption, unawareness, unwilling to participate, lack of training Cost (free for basic collaboration tools, $15/month/user to customize, build contact lists, workflow, calendar/tasks, etc.) Fear
Cost of avoidance if you do NOT implement an internal social networking strategy Competitive disadvantage Behind pace with technology being used by all your employees alreadyCompetitive disadvantageFall behind pace with technology
Define IT business goalsListen to your business customersAssess business needsGather metricsActive engagement and contentAdd a Community Manager for Governance Metrics: Content hits, participation, net promoter scoring Engagement: Content, participation, new/fresh ideas and interests, timely, rewards for participation Governance: Community Manager, policies for employee usage, tagging guidelines, posting content guidelines
Social Enterprise Drives IT Business Value
Employee Social Enterprise<br />For IT Business Value<br />Dorothy Golubski<br />September 10, 2011<br />
Wikis, Blogs, Podcasts</li></li></ul><li>References<br />The New York Times, Business Day Technology web article dated June 26, 2011. “Companies Are Erecting In-House Social Networks”<br />Salesforce.com Chatter web site page: http://www.salesforce.com/chatter/whatischatter/?d=70130000000FMMb&internal=true<br />Yammer web site page: https://www.yammer.com/about/product<br />