Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

User experience design

1,363 views

Published on

Presentation given at the Microsoft Insiders event on Thursday 26 January 2012

Published in: Technology, Design

User experience design

  1. 1. Improving the User Experience of Your ApplicationsDr. David Geerts – Research Manager – Centre for User Experience Research (IBBT / KU Leuven)
  2. 2. “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use” ISO 9241-11
  3. 3. Peter Morville’sUX Honeycomb
  4. 4. Emotional Design(Donald Norman)
  5. 5. ISO 9241-210
  6. 6. context of use
  7. 7. user requirements10 / 141
  8. 8. design solutions
  9. 9. evaluate designs
  10. 10. USER CENTERED DESIGN PRINCIPLES
  11. 11. model human processor
  12. 12. fitt’s law
  13. 13. gestalt principles
  14. 14. DonaldPrinciples Norman ’s for Transforming Difficult Tasks into Simple Ones
  15. 15. 1. “USE BOTH KNOWLEDGE IN THE WORLD AND KNOWLEDGE IN THE HEAD””
  16. 16. 2. “SIMPLIFY THE STRUCTURE OF TASKS”1.Keep task the same, but provide mental aids1.Use technology to make the invisible, visible1.Automate but keep the task the same2.Change the nature of the task
  17. 17. 3. “MAKE THINGS VISIBLE:BRIDGE THE GULFS OF EXECUTIONAND EVALUATION”
  18. 18. 4. “GET THE MAPPINGS RIGHT”
  19. 19. 5. “EXPLOIT THE POWER OF CONSTRAINTS, BOTH NATURALANDARTIFICIAL”
  20. 20. 6. “DESIGN FOR ERROR”
  21. 21. 7. “WHENALLELSE FAILS, STANDARDIZE…”
  22. 22. User Experience Myths
  23. 23. EVERYTHING SHOULD BE ACCESSIBLE IN 3 CLICKS “When users find what they want they dont complain about number of clicks”
  24. 24. PEOPLE WILL LEARN HOW TO USE OUR SOFTWARE But not when there are better alternatives available ...
  25. 25. DESIGN HAS TO BE ORIGINAL But not at the cost of becoming unusable ...
  26. 26. THANKS! @davidgeerts
  27. 27. Creditshttp://alivepixel.deviantart.com/art/Happy-people-1-94410611http://www.userfocus.co.uk/articles/cogwalk.htmlhttp://www.developer.nokia.com/Resources/Library/Design_and_UX/designing-for-nokia-devices/usability-overview/about-usability.htmlhttp://semanticstudios.com/publications/semantics/000029.phphttp://www.gamestudies.org/0501/ermi_mayra/http://www.lessonsoffailure.com/software/user-interface-affordances/http://www.flickr.com/photos/lordferguson/1580261051/http://martin.kleppmann.com/2007/07/20/usability-aspects-of-gas-cookers.htmlhttp://createwithcontext.com/insights-how-people-really-use-the-iphone.phphttp://www.webseoanalytics.com/blog/wp-content/uploads/2011/05/seo-myths-mythbuster.jpghttp://www.uie.com/articles/three_click_rule/

×