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Help desk

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Help desk

  1. 1. help Desk<br />Dillon Gebhard<br />
  2. 2. Everyday duties<br />Business casual<br />Observe computers daily operation<br />Observe system function<br />
  3. 3. Education<br />Vo-tech training<br />Related job experience<br />Associates Degree<br />
  4. 4. Average Starting salary<br />24.01 an hour<br />49,900 a year<br />
  5. 5. benefits/disadvantages<br />+ Ability to help people out<br />+Practical solutions for most problems<br />-Sit in a office all day<br />-deal with bad customers <br />
  6. 6. Interesting facts 1<br />More then just customer support<br /> -Fix computers on site<br /> -Printer support<br /> -Oversee computers on site<br />
  7. 7. Interesting facts 2<br />Security<br />Internet<br />Hacker<br />Virus <br />
  8. 8. Interesting facts 3<br />server infrastructures <br />
  9. 9. Interesting Facts 4<br />Telephony<br />a lot of calling<br />Support over the phone<br />
  10. 10. Interesting facts 5<br />Data processing<br />Putting numbers or names into the comptuer<br />
  11. 11. Interesting Facts<br />Work Values<br /> -Relationships -working Condition<br /> -Achievement<br />
  12. 12. Links<br />http://online.onetcenter.org/link/summary/15-1041.00<br />http://jobview.monster.com/Client-Systems-Engineer-IMS-Ops-Help-Desk-Job-Danville-PA-US-87039571.aspx<br />http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?IPath=QHKCV&ff=21&APath=2.21.0.0.0&job_did=J7X0R06QWC5CPL986YN<br />

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