TSI Service Offering


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TSI is a leading performance improvement and management consulting firm that provides process, organization and technology improvements to mid-market businesses and nonprofit/higher education institutions. Our unique and balanced approach involves examining how People, Process and Technology resources can be leveraged to drive improved financial and operational results.

The TSI Team is made up of experienced consultants with a strong blend of business, financial, technology and consulting expertise. Our versatility, collaborative work style and passion for delivery set us apart from other consulting firms.
Whether you are seeking to transform your organization, improve operating and financial performance or better leverage technology, TSI has the knowledge, expertise, tools and proven methods to put your organization on the right track.

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TSI Service Offering

  1. 1. TSI – Transforming Solutions, Inc. Copyright 2009 – all rights reserved - Intellectual Property of TSI – Transforming Solutions, Inc.
  2. 2. TSI Overview Performance management consulting firm: • Help mid-market businesses and nonprofit/higher education institutions • Identify and implement process, organization and technology improvements • Reduce unnecessary expenses, improve financial controls and profitability or adherence to budgets. 2 2
  3. 3. TSI Overview We help “operationalize” your strategies. 3 3
  4. 4. Representative Clients 4 4
  5. 5. Functional & Methodology Expertise •New Product & Service Delivery •Customer Service & Field Service •HR, Payroll & Benefits •Inventory Optimization •Customer Acquisition/CRM •Business to Business/Business to •IT Consumer Channel Expansion •Governance •Supply Chain from forecasting •Vendor Management through DC management •Finance •Sarbanes-Oxley Compliance •Claim Processing, Actuarial •Six Sigma/Lean, ISO, TQM & •Underwriting/Loan Approval Malcolm Baldridge & Servicing 5 5
  6. 6. Industry Expertise • High Technology • Consumer Products • Telecommunications • Government/Agencies • Manufacturing • Distribution • Insurance/Financial Services • Healthcare • Retail • Publishing • Higher Education • Pharmaceutical & Bio-tech Bio- • Non-Profit • Professional Services • Travel & Hospitality • Advertising 6 6
  7. 7. What Sets Us Apart We differentiate ourselves by: • Looking at organizational challenges from a people, process and technology perspective. • Maintaining our independence and objectivity. TSI is NOT vendor affiliated. • Rolling up our sleeves and working side-by-side our clients. • Adhering to budgets and timelines. 7 7
  8. 8. Making Strategies Realities TSI has the knowledge, expertise, tools and proven methods to put your organization on the right track. Our Services: • Strategic Performance/ Process Improvement • Software Evaluation & Technology Optimization • Program, Project and Change Management • Acquisition Assistance 8
  9. 9. TSI’s Performance Improvement Approach Our service offerings follow TSI’s “3E” project approach-- ENGAGE, EVALUATE and EXECUTE. The specific steps within each phase are tailored to the type of engagement and unique client needs. CHANGE EXPLORE ENGAGE EXECUTE 9
  10. 10. TSI’s Performance Improvement Approach Change Management is at the forefront of TSI’s work. Our balanced approach, practical solutions and proven tools and techniques help foster a change readiness and accepting culture. 10
  11. 11. What Are Your Business Objectives? Are you striving to… • Transform your organization or department? • Improve operating and financial performance? • Obtain more efficient, quality and customer- oriented processes? • Establish a foundation for profitable growth? • Develop a technology roadmap, leverage technology and reduce Total Cost of Ownership (TCO) relative to its value? 11 11
  12. 12. TSI Today • 14 years old • Chicago based; Travel extensively • Clients throughout the US, Europe and Asia • 25 Consultants • Leverage best practices across a number of industries • Deliver result focused, pragmatic solutions that withstand the test of time. 12 12
  13. 13. Is it Time to Change? Contact TSI to learn how we can help you reach your target destination. Dan Feely, Managing Partner 652 North 1st Bank Drive Palatine, IL 60067 847-705-0960 ext 202 Dfeely@transforming.com www.transforming.com 13 13
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