Employment Satisfaction on Health and Housing

EmploymentSatisfaction on Health and Housing
Page 1
Housing Policy
Introduction:
Thismanual pertainstothe estate sectionof personal &administrationdeptt.Anddealswith
variousaspectsof takingoverof quartersfromthe constructiondeptt.Allotmentof quartersto
employeesof SAILunitsatRanchi (RDCIS,CET, MTI). The manual incorporate procedure inrespectof
periodical inspectionof the company’sestate andreportingandencroachmentandalsoinitiationof
suitable remedial measuresforremoval of the encroachmentitalsodealswiththe allotmentof un-
attachedcar garage/scooter,hostel andSAILapartment
The land,estate andrevenue functionare interrelatedanddeptt.Incertainareaof workand
processingof casesat differentstages.
FUNCTIONS:
A. ESTATE FUNCTION:-
1. Participate inthe jointinspectionof quartersbefore takingthe custodyof
them.
2. Takingcustodyof newlyconstructedquartersfromconstructiondeptt.After
inspectionandapproval bymaintenanceservicedeptt.
3. Allotmentof quartersonthe basisof laiddownrulesconsideringthe
eligibility,seniorityandrecommendationof house allotmentadvisory
committeesforthe purpose fromtime totime.
4. Anyotherfunctionassignedbymanagementtime totime.
B. LAND FUNCTIONS:-
1. Acquisitionof land
2. Correspondence withstate govt.
3. Processingof land
4. Finalisationof agreement.
5. Paymentof cost of landpremiumetc.
 TAKING OVER OF QUARTERS FROM CONSTRUCTION:
The maintenance service deptt.Will initiate actionfortakingoverthe quartersonlyon
receiptof the intimationfromsr.Manager.All suchintimationwillbe receivedone monthin
advance and indicate type of quarters,blocksandthe numberof quarterswhichare
proposedtobe handedover.
The processof takingoverof new quarterswill involvethe followingagencies:-
a. Estate section.
b. Maintenance service deptt.
c. Constructiondeptt.
d. Contractor

Page 2
TYPES OF QUARTERS:
In RDCIS,Ranchi there are basicallyfive majortypesof quarterthese are:-
QUATERS
400 sq. Ft. 600 sq. Ft 900 sq. Ft. 1500 sq. Ft. & above
A. 400 sq. Ft. Quarters:
The 400 sq. Ft quartersare further dividedinseveral categorieslike roomtype,
hostel type andso on these are:-
House type Area (Sq. Ft)
D-III A 365
D-III B 365
D-III NEW 385
D-III NEW 400
D-II NEW 400
2-ROOM HOSTEL 450
A-TYPE SATELLITE 400+ SG
TOWNSHIP
B. 600 sq. Ft. Quarters:
The 600 sq. Ft quartersare of five types:
HOUSE TYPE AREA (sq.Ft.)
D-II OLD 545
D-I NEW 600
D-I OLD 665
B-TYPE SATELLITE 600+SG
TOWNSHIP

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C. 900 sq,Ft. Quarters:-
The 900 sq. Ft. Quartersare of six typesthese are:-
HOUSE TYPE AREA (sq.Ft)
C-IIIA 891
C-IIIB 900
C-IIINEW 900
C-II 1198
C-TYPESATELLITE 900+CG
TOWNSHIP
D. 1500 sq. Ft. & Above:
The 900 sq. Ft.quartersare of eighttypesthese are:-
HOUSE TYPE AREA (Sq.Ft)
C-IA 1265 + 115 S$
C-IB 1242 + 340 S
C-IC 1230 + 340 S & G#
C-ID 1500 + 415 S & G
C-IINEW 1500 + 415 S & G
B-III 1750 + 422 S & G
D-TYPE SATELLITE 1500 + S&G
TOWNSHIP
 * SCOOTER GARAGE
 $ SERVENT QUARTERS
 @ CARGARAGE
 # SERVENTQUARTERS& CARGARAGE.
QUARTER LOCATION:
RDCIS,Ranchi provideshousingfacilitytoitsemployeesforwhichithasno. Of quartersin two
differentlocationsof Ranchi.These are:
1. SHYAMALI COLONY:
House Type Numberof House
400 sq. Ft. 24
600 sq. Ft. 64
900 sq. Ft. 163
1500 sq. Ft. 115
2200 sq. Ft. 31
Bungalow 11

Page 4
2. SATELLITE COLONY:
House Type Numberof House
400 sq. Ft. 72
600 sq. Ft. 216
800 sq. Ft. 6
900 sq. Ft. 130
1500 sq. Ft. 84
Note:- 800 sq.Ft. and 900 sq.Ft are consideredassame category.
ALLOTMENT OF QUARTERS:
B. SAILdoesnot recognise anyobligationonitspart to provide residential
accommodationforitsemployees.
C. The allotmentof quartersare done on the basisof basic pay,seniorityandwhentwo
employeeshavingsame eligibilitythendate of birthaswell asdate of joiningis
considered.
Category 1.1.1980-
22.12.1983
23.12.1983-
22.10.1992
w.e.f. 23.10.1992
400 sq. Ft. Up to 620 Up to 810 Up to 1710
600 sq. Ft. 621- 920 811- 1350 1711- 2500
900 sq. Ft. 921- 1600 1351- 2200 2500- 4750
1500 sq. Ft. 1600- above 2201-above 4750- above
D. Consistentwiththe availabilityof residentialaccommodationallotmentmaybe
made to employeesintermsof the ruleslaiddown.
E. Anyemployee of the companywhodesire tohave anallotmentof residential
accommodationmade inhisfavourshouldapplytomanager(admn) throughhis
controllingofficedullyverifiedbypersonal deptt.Inthe prescribedfrom.He/shewill
be eligibleforallotmentof accommodationfrom30 daysafterthe date of
applicationforallotment.
F. Allotmentof quarterswillbe done consideringthe date of vacationof the house as
the seniorityof the quarter.
G. No employee shallbe allottedaquarterif wife orthe husbandasthe case may be of
the employee hasalreadybeenallottedaquarterandunlesssuchquarterisagreed/
undertakentobe surrendered.
H. The above shall notapplywhere the husbandandwife are residingseparatelyin
pursuance of an orderof judicial separationgrantedbyanycourt.
I. Employee joiningSAILunitsatRanchi ontransfertermswill be providedwith
companyquarteras per theirentitlementandtermsof transfer/appointment.
J. For eligible toparticularcategoryof accommodationseniorityshallcome fromthe
date of entryintothe pay range of the category.In case date of entryissame,date

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of joininginservice (HSL/BSL/SAIL) will be the determiningfactor.Where these are
alsosame date of birthwill be the determiningfactor.
Procedure for Allotment:-
1. Estate sectionwill checkthe update senioritylistinrespectandeligibility.
Estate sectionwouldthenrefertothe listof vacant quarterswitha view to
take action inrespectof allotment of the quarter.Allotmentwill be done
consideringthe date of vacationof quartersinparticularcategory
irrespectiveof facultythereinafterithasbeendecidedtoallotaquarterto
a particularemployee,adraftallotmentorderwill be preparedandputup
to competent officerforhisapproval the approveddraftallotmentorder
will thenbe typedonthe allotmentorderfromincase of allotmentof
quarters in satellitetownshipandcheckedthoroughlybefore the same is
put upto the officerforhissignature.The various copiesof the dulysigned
allotmentorderwill be distributedasunder
2. Individual concerned
3. Sr. Mgr /supdt.(MSD).
4. Sr. Mgr /(admin)-CET/MTI
5. Estate supervisor.
6. Manager (F&A)- RDSIC/CET/MTI.
7. Office copy.
K. 1. Allotmentmade once bythe companywill be final.
2. The companymay also,for reasonstobe recorded,make outof turn allotment.
C. If employee failstoaccept/complywiththe allotmentwithin7(seven) daysafterthe
date of allotment:
A. The allotmentinquestionshall standcancelledandthe accommodationshallbe allottedtothe
nextentitledemployees.
B. He/she maynot be consideredforanotherallotmentforaperiodof 6 (six) monthsfromthe date
of allotment.Hiscase mayhoweverbe considered afteraperiodof six monthsonreceiptof the
freshapplicationasperseniority.
MUTUAL CHANGE OF QUARTERS:
1. Onlytwomutual changeswill be allowed.The secondchange willbe allowed
afterfive yearsof firstmutual change.
2. An employee towhomthe quarterhasbeenallottedmayapplypermission
for the mutual change of quarter withanotheremployee inthe same
categoryof house inprescribedPerforma.

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TEMPORARY ALLOTMENT OF QUARTERS:
a. Company’squarterscanalsobe allottedontemporarilytothe employeesof SAILunits
at Ranchi forthe social functions
b. The temporaryallotmentwillbe made forthe marriage of self,son,daughter,brother
or sister.
c. For any othersocial function,temporaryallotmentcanalsobe done withthe approval
of Chief of Personnel &Administration,RDCIS.
d. Quartersin onlyone categoryabove the entitledcategorywillbe consideredfor
temporaryallotment.
e. Temporaryallotmentwill be done foramaximumperiodof 10 days andnot more than
twoquarter will be allowedtoanemployee foranoccupation.
f. House rent and electricity charges are:
Category of
Quarter
Satellite township Shyamali colony
House rent Electricity House Rent Electricity
Hostel 10/- 2.01/-
400 Sq. Ft. 6/- 10/- 15/- 2.68/-
600 Sq. Ft. 10/- 10/- 20/- 3.35/-
900 15/- 10/- 35/- 4.02/-
1500 20/- 10/- 50/- 4.69/-
Higher Type 75/- 7.50/-
PROCEDURE FOR TEMPORARY ALLOTMENT:
a. Employee seekingtemporaryquarterhastoapplyChief of
Personnel &Admin,RDCISmentioningthe categoryof quarter,
periodof allotmentandreasons.
b. On allotmentof quarter,employee hastobe depositinadvance,the
house rentas well aselectricitycharges.
HANDING OVER OF ALLOTTED QUARTER TO THE ALLOTTEE:
a. On the receiptof AllotmentOrderinrespectof the quarterof satellite township,
employeewillcontact(supervisorestate) fortakingthe possessionof the allotted
quarter. On the pre-scheduledtime,supervisorestate will handoverthe possession
of vacantquarter aftergettingfilledupthe “QuarterOccupationReport”.A copyof
occupationreport,dulysignedbySupervisorEstate will be handedovertothe
allottee.
b. For the allotmentsmade inthe Shyamali colony,allottee willcontactcaretaker
officer,Estate section,MECON andon giventime of quarterwill be handedover.

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ALLOTMENT OF UN-ATTACHED CAR-GARAGE:
The un-attachedcar-garage facilityisonlyavailable insome of the 900 Sq.Ft. Quartersand
these quartersare allottedtothe employeeswho are entitledi.e.onthe basisof seniority,
date of occupationof 900 sq.Ft. Categoryof house inthiszone and date of purchase of car
whichislater. 15/- permonthwill be chargedas car garage rent.
LIABILITY OF THE ALLOTTEE FOR THE QUARTER ALLOTTED:
a. An allottee shallbe remainliable topayrentandother chargesfor the
accommodationallottedtohim/hertill he/she formallyhandsoverthe same tothe
authorisedrepresentativeof the companyinthe mannerprescribed.
b. Where an allotmentof quarterhasbeenmade,the liabilityforrentshall accrue
fromdate of occupationof the house.
c. House rentto be realisedfromthe employeesforresidentialaccommodation
allottedtotheminthem.
1. House ofShyamali colony and Satellite Township.
Category of House Standard House Rent
(permonth)
400 sq. Ft. 90/-
600 sq. Ft. 127.50/-
900 sq. ft. 185/-(+ 15/- forgarage allotted)
1500 sq. Ft. 300/-
Higher Type 365/-
Director’s Bungalow 515/-
2. Hostel Accommodation:
Hostelsare only available forthe new traineesandmanagementtrainees.
Category of Houses Standard House Rent ( per month)
Single Room Hostel 90
d. ElectricityissuppliedbyJSEB(JharkhandState ElectricityBoard) atfactoryrate but
RDCIS chargesonly@ 1.50/- perunitup to 200 unitsandabove it 2/- per
unit.
e. Water issuppliedbyPHD,Ranchi and RDCISis notresponsiblefortime andduration
of watersupply.
PERIOD FOR WHICH ALLOTMENT EXISTS AND EXTENSION:-
A quarterallottedtoan employee maybe allowedtoretainonnormal renton the
happeningof anyof the eventsspecifiedbelow forthe periodspecifiedagainsteach

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providedthatthe quarterisrequiredforthe bonafide use of the employee ormemberof
the family.
S.NO. Event Permissible periodfor
retentionof Quarter
1. Resignation,dismissal orremoval from
service,terminationof service
One month
2. Retirement Till the endof presentacademic
3. Deathof an allottee --do--
4. Transferto place outside Ranchi --do--
5. On proceedingon traininginoroutside India For the entire periodof training
6. Studyleave inor outside India For the entire periodof study
7. Leave on Medical Ground For full periodof leave.

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HealthPolicy:
STANDARD WELFARE FACILITY PROVIDED BY RDCIS ARE AS FOLLOWS:
The standard facilities provided to an employee joining RDCIS is entitled for includes:-
Medical facility:-
SAIL provides medical facility toall regular and retired employees. Each employee is eligible to
use the medical facility. By establishing ISPAT Hospital, SAIL provides medical treatment to
employees and their entitled family members.
Retainer Doctor:-
In ISPATHospital,Ranchi,Allopathicmedical facilityisavailable.Thatpersonwhoisnotinterestedto
use Allopathic facilities can consult other Doctors who provide Homeopathic or Ayurvedic
medicines. All expenses for consulting Doctors fees and getting medicines is reimbursed by the
Company.
REIMBURSEMENT OF EXPENSES TOWARDS MEDICAL TREATMENT NOT AVAILABLE AT THE HEAD
QUARTER OF THE EMPLOYEES:-
RDCIS,SAIL regulate medical claims towards specialized treatment obtained from outside the
headquartersof the employees.Itisapplicable toall employeesof the SAILandtheir entitled family
members including Management Trainees.
Under certain rules and regulation, patient can go for special medical treatment in such hospital
whichissituatedatoutside the headquarter.Inseriouscaseswhere immediate medical attention is
not expectedtobe providedinSAILHospital/GovernmentHospital/Medical College Hospital either
for want of accommodation or non-availability of the Specialist and/or such treatment is not
available in such hospital, then any other hospital as per list attached may be preferred for
immediate medical attention.
REIMBURSEMENT OF MEDICAL EXPENDITURE:-
As agreedinNational jointCommittee forthe SteelIndustry(NJCS), attempts will be made to make
directpaymenttothe hospital whereverfeasible.If sucharrangementsare made to make payments
direct to the hospital, the cost of non-reimbursable items will recovered from the employees.
The amount of advance in each case is Rs.4000/- as recommended by the Head of Medical
Department/Medical Institution.

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SAIL MEDICLAM SCHEME(FOR RETIRED EMPLOYEES)
Objective of scheme:-
To extend the medical benefittothe retiredemployeesof SAILandtheirspouse.
Person recovered:-
1. Retiredemployeesof SAILandtheirspouses.
2. The employeeswhohave takenvoluntary retirementandtheirspouse.
3. The employeeswhocease tobe inemploymentonaccountof permanenttotal disablement
and theirspouses.
4. The spouse of an employee whodiesinservice.
Scheme:-
Thisscheme isoptional.The memberwill be coveredthroughGroupInsurance MediclaimPolicyof
the Insurance Companyandwill be operatedthroughthe UnitedIndiaInsurance Co.Ltd.
As perarrangementwithSAIL,all retiringemployeesshall be givenenrollmentformbythe
respective officesof Plant/Unitshandlingthe mediclaimscheme.The enrollmentfeeisRs667/- per
memberforthe policyperiod.
Benefit:-
Reimbursementof actual chargesupto RS.1,50,000/- per memberperpolicy(withclubbingfacilities
betweenemployeeandspouse) periodspentonroom, ICUnit,Nursingexpenses,Surgeon,
Anesthesia,medical practitioner,Consultant,SpecialistFees,Blood,Oxygen,OperationTheatre
Charges,Surgical appliances,MedicinesandDrug, DiagnosticMaterials,X-rays,Dialysisandsimilar
otherexpenses.

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Health
1. How many times you visited hospital?
Findings / Survey:
None Once Twice Thrice More than Thrice Total
0 2 6 8 14 30
Analysis:
Hospital facility is being utilised by all the employees. About 46% of the employees avail this facility
more than thrice a year, and about 27% of the employees visit hospital thrice a year. 7% & 20% of
employees visits once to twice a year at least. And therefore, we can conclude that the Hospital
facility is being readily appreciated by all the employees as because 0% of the employees visit none
times.
2. Are you satisfied with doctors and hospital staff behaviour?
Findings / Survey:
Satisfied V. Satisfied Neutral Dissatisfied V. Dissatisfied Total
16 5 4 3 2 30
Once
7% Twice
20%
Thrice
27%
More than
Thrice
46%

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Analysis:
The majority of Employees of RDCIS are satisfied with the behaviour of the Doctors and Hospital
staff. As 53% of the employees are satisfied and about 17% of the employee are Very Satisfied with
the behaviour of Doctors and staff. But 7% of the Employees are Very Dissatisfied and 10% of them
are dissatisfied. This may be a Warning to the management, as the Dissatisfaction of the nos.
Employees may increase in the near future if importance is not given to the grievances.
3. Hygienic Environment of Hospital:
Findings / Survey:
20 6 3 1 0 30
Analysis:
This is a very good feedback as maximum number of the employees thinks that the hospital has a
Hygienic Environment. As analysis shows us that the 67% of the mass of the employees are satisfied
and agrees to the fact. And the better part is that 20% of the employee are Very Satisfied with the
Hospital’s Hygienic environment. 10% of them are neutral and still need more better environment
than it has. But still a negligible amount of 3% of the employees not satisfied and expect more
Hygienic environment in the hospital.
Satisfied
53%
V. Satisfied
17%
Neutral
13%
Dissatisfied
10%
V.
Dissatisfied
7%
Satisfied
67%
V. Satisfied
20%
Neutral
10%
Dissatisfied
3%

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4. Are you satisfied with the health policy of SAIL?
Findings / Survey:
10 18 1 0 1 30
Analysis:
Employees of RDCIS are Very happy with the Health Policy, as 60% of them are Very Satisfied and
34% of the mass are Satisfied with it. And 3% of them are Neutral, as they are not against the policy
but not too much happy with it. But again 3% of the employees are not Happy rather are Very
dissatisfied with the policy and want some changes in it.
5. Is prescribed hospital, equipped with latest devices and well trained doctors as well as staff members?
Findings / Survey:
14 3 4 5 4 30
Analysis:
Satisfied
34%V. Satisfied
60%
Neutral
3%
V.
Dissatisfied
3%
Satisfied
47%
V. Satisfied
10%
Neutral
13%
Dissatisfied
17%
V.
Dissatisfied
13%

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Here we got some mixed reaction as we could see the Pie-chart and we could find out that many are
satisfied and some are dissatisfied with the issue of well equipped hospital and trained staff and
doctor. As we could see that maximum numbers of employees i.e. 47% are satisfied with the issue and
10% of them are Very Satisfied with the issue and they belief that, they are in good set hands, who is
looks after their health. But 13% of the employees are Very dissatisfied with the issue and they want a
definite change or enhancement of the hospital’s equipment with latest devices and well trained
doctors as well as staff members. And again 17% of the employees are Dissatisfied with the same
issue and they would also like to have changes done on status of issue. 13% of them are Neutralas
they are neither satisfied nor dissatisfied with the issue, as their satisfaction level fluctuates with time
to time.
Findings / Survey:
10 0 4 14 2 30
Analysis:
Over here the number of employees is more dissatisfied with the issue, i.e. 47% of them are
dissatisfied and 7% of them are Very dissatisfied with the issue of availability of medicine in ISAPT
hospital. And only 33% of the employees are satisfied with the issue and 13% of them are neutral.
Therefore,almost more than half the employees of RDCIS are not happy and satisfied with the
availability of medicine and this is an important factor when it comes to the employees. As medicine
which are not found in the hospital are being reimbursed by RDCIS.
7. Ambulance facility 24x7:
Findings / Survey:
Satisfied
33%
Neutral
13%
Dissatisfied
47%
V.
Dissatisfied
7%
6. Medicines prescribed by doctors are available in a ISPAT hospital:

Page 15
16 2 7 5 0 30
Analysis:
Findings suggest that 60% employees are pretty much happy with the Ambulance Facility. About 7%
of them are Very much satisfied with the facility and about 53% of them are satisfied with the subject.
And that they have no grievance about it. But 17% of the employees are Dissatisfied with the facility
and require a prompt and quick response when require, and also with the necessary equipments install
in it. About 23% of the employees have no response regarding the matter as they didn’t have availed
the facility.
8. SAIL policy for treatment outside the ISPAT hospital:
Findings / Survey:
9 16 2 1 2 30
Analysis:
Satisfied
53%
V. Satisfied
7%
Neutral
23%
Dissatisfied
17%
Satisfied
30%V. Satisfied
53%
Neutral
7%
Dissatisfied
3%
V. Dissatisfied
7%
Q-A.8

Page 16
As we could see the pie-chart, more than 80% of employees are happy and are satisfied with the
policy of RDCIS that deals with the issue of treatment outside the ISPAT hospital. 53% of the
employees are Very Satisfied with the policy and about 30% of them are Satisfied, which means they
want and are happy with the policy, as ISPAT hospital is not a Multi-speciality clinic and if
recommendation (IF TREATMENT IS NOT POSIBLE IN ISPAT Hospital) is given to an Patient for
treatment outside the ISPAT hospital, then the reimbursed can be obtained by patient when claimed it
to the proper authority. And again when pie-chart is viewed we could see about 10% of the employees
are not satisfied with the policy, and they need more flexibility in the policy. And about 7% of the
employee are neutral and are confused with their satisfaction level, and had never exercise the policy.
Housing
1. Are aware of the house allotment policy Of RDDCIS?
Findings / Survey:
Yes No Total
24 6 30
Analysis:
Employees of RDCIS are aware of the house allotment policy. About 80% of them are aware of the
policy. And 20% of them are not aware of the policy, as because they are not availing the facility and
are not staying in the sail Township and Mecon Colony where the houses/quarter are situated.
Yes
80%
No
20%

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2. In which Quarter Are You Residing now?
Findings / Survey:
400 SqFt 600 SqFt 900 SqFt 1500SqFt None Total
0 7 12 4 7 30
Analysis:
As we could see that maximum i.e. number of the employees are staying in 900 Sq. Ft. Quarter
because they all belong to middle level management and the scale for 900 Sq. Ft. Is larger than other.
And again 23% of the employees are staying in the 600 Sq. Ft. Quarter,as the number of employees
in lower level manager are lesser in number. And only 14% of the employees are in 1500 Sq. Ft.
Quarter. So we could say that could say that top level manager are lesser in number. Therefore we
could say that middle level managers are in larger number as compared to any other level. And a large
number of employees i.e. 23%, are not availing the quarter facility.
3. Are you Stisfied with the House (Quarter) alloted to you?
Findings / Survey:
Satisfied V. Satisfied Neutral Dissatisfied V. Dissatified None
10 4 6 2 1 7
600 SqFt
23%
900 SqFt
40%
1500SqFt
14%
None
23%

Page 18
Analysis:
Firstly 25% of employees are not staying in the quarter give by the SAIL As we can see that 36% of
the employees are satisfied with the accommodation provided by the SAIL, RDCIS. And 14% are
very Satisfied with the accommodations facility, and are very Happy with the facility. A very little,
14% of employees are not satisfied with the and are not happy with the accommodation provided by
the SAIL, RDCIS.
4. Water supply?
Findings / Survey:
Satisfied V. Satisfied Neutral Dissatisfied V. Dissatisfied None
14 2 3 3 1 7
Satisfied
36%
V. Satisfied
14%
Neutral
21%
V. Dissatified
4%
None
25%
Q-B.3
Satisfied
47%
V. Satisfied
7%
Neutral
10%
Dissatisfied
10%
V. Dissatified
3%
None
23%
Q-B.4
Total 30

Page 19
Analysis:
More than 50% of the employees are happy with the water supply. Therefore 47% are satisfied and
7% of them are Very satisfied with the water supply. And mealy 10% of them are unhappy with the
issue. And they defiantly need their water supply to be regularised and volume of water supply at their
home/Quarter should increase. And 10% have no grievances with it as they are good with what thay
are getting.
5. Electricity Supply?
Findings / Survey:
16 5 2 0 0 7
Analysis:
Regarding Electricity supply, all most 70% are happy and satisfied. As they don’t have any grievances
with the supply of electricity. And 7% are good with what they are getting. And 23% of them don’t
stay in facility so they are not aware with the issue.
Satisfied
53%
V. Satisfied
17%
Neutral
7%
None
23%
Q-B.5
Total 30

Page 20
6. Security facility:
Findings / Survey:
16 2 3 4 0 5
Analysis:
All most 60% of the employees are satisfied and happy with the security facilityas they don’t hav any
complain against the security facility. 13% are not satisfied with the security facility as their
experiences are not so good with it.
7. Co-operative Facility:
Findings / Survey:
17 9 2 0 0 2
Satisfied
53%
V. Satisfied
7%
Neutral
10%
Dissatisfied
13%
None
17%
Q-B.6
Total 30
Total 30

Page 21
Analysis:
Co-Operative facility is some of the facility which are not been given by every organisation and is
being very much liked by the employees. 30% of the employees are Very satisfied and 56% are
satisfied. That is 86% of the employees are happy and this facility is very much liked by the
employees. And only 7% of them are neutral, as they also have no problem.
8. Parks and play ground:
Findings / Survey:
15 7 3 1 0 4
Analysis:
As we can see that Satisfaction level of the employees of SAIL, RDCIS,and it seems that they are
satisfied in this issue. As statistics suggest that 23% are Very much satisfied and 50% are satisfied,
Satisfied
56%
V. Satisfied
30%
Neutral
7% None
7%
Satisfied
50%V. Satisfied
23%
Neutral
10%
Dissatisfied
3%
None
14%

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this means that more than 70% of the employees are satisfied with the Parks and play ground facility
provided by the company. As 14% don’t stay in the facility provided by the company so they don’t
have anything to say on this issue. 10% of employees have no issues regarding the matter or rather the
facility and have no grievances. 3% of the employees are unhappy and are dissatisfied, as the number
if very few so it is no problem to the company or the organisation.
9. Garage facilities for parking of car and bike:
Findings / Survey:
12 5 5 3 0 5
Analysis:
More than 60% of the employees are satisfied with the facility of Garage facilitiesforparkingof car
and bike providedby RDCIS
10. Cafeteria and food quality
Findings / Survey:
15 5 4 4 2 0
Satisfied
40%
V. Satisfied
16%
Neutral
17%
Dissatisfied
10%
None
17%

Page 23
Analysis:
11. Are you satisfied with the repair & Maintenance of houses (Quarters) done by SAIL?
Findings / Survey:
13 2 4 3 1 7
Analysis:
Satisfied
50%
V. Satisfied
17%
Neutral
13%
Dissatisfied
13%
V. Dissatified
7%
Satisfied
44%
V. Satisfied
7%
Neutral
13%
Dissatisfied
10%
V. Dissatified
3%
None
23%
Q-B.11

Page 24
12. Security Facility:
Findings / Survey:
16 0 3 2 1 8
Analysis:
All most 60% of the employees are satisfied and happy with the security facilityas they don’t hav any
complain against the security facility. 13% are not satisfied with the security facility as their
experiences are not so good with it.
13. Community hall:
Findings / Survey:
Satisfied
V.
Satisfied Neutral Dissatisfied
V.
Dissatified None
18 4 3 2 0 3
Satisfied
53%Neutral
10%
Dissatisfied
7%
V. Dissatified
3%
None
27%
Q-B.12

Page 25
Analysis:
14. Power backup facility:
Findings / Survey:
Satisfied
V.
V.
Dissatified None
14 5 4 0 0 7
Analysis:
Satisfied
78%
Dissatisfied
9%
None
13%
Q-B.13
Satisfied
47%
V. Satisfied
17%
Neutral
13%
Dissatisfied
0%
None
23%
Q-B.14

Page 26
15. Is the colony’s environment hygienic:
Findings / Survey:
Satisfied
V.
V.
Dissatified None
18 6 0 1 0 5
Analysis:
18
6
0 1 0
5
Satisfied V. Satisfied Neutral Dissatisfied V.
Dissatified
None
Q-B.15

Page 27
Job Environment
1. Are 1. Are you satisfied with your job: ?
Findings / Survey:
Satisfied V. Satisfied Neutral Dissatisfied V. Dissatified Total
16 9 5 0 0 30
Analysis:
This question is being the star of all questions as because 100% employees are satisfied and in which
nearly 40% of them are very satisfied with their job. A organisation is run by people and they need to
be satisfied, as because to earn maximum profit for the organisation, their employees needs to be
satisfied at work and at different levels of life. And as Sail, RDCIS,is providing facilities to their
employees, they are happy and very much satisfied with their Jobs.
2. Are your fellow colleagues motivatetive and supportive?
Findings / Survey:
Yes No Total
30 0 30
Satisfied
64%
V. Satisfied
36%
Dissatisfied
0%Q-C.1

Page 28
Analysis:
Chart says all !! The employees of RDCIS supports and motivates each other and are very happy and
are obelised to each other, these proves that there is an health environment in the work place.
3. Are you satisfied with the Final Settlement policy (for retirement) by RDCIS?
Findings / Survey:
Satisfied
V.
V.
Dissatified Total
12 18 0 0 0 30
Analysis:
Yes the employees are all are very satisfied with the Final Settlement Policy of RDCIS. And its
proven. Therefore SAIL, RDCIS’s policy is very good and is very beneficial to the employees, thats
Yes
100%
No
0%
Q-C.2
Satisfied
40%
V. Satisfied
60%
Dissatisfied
0%
Q-C.3

Page 29
why they are so happy with the policy. 100% employees are satisfied and out of which 60% of them
are Very Satisfied with The policy.
4. Are you satisfied with the retirement policy of your RDCIS:
Findings / Survey:
Satisfied V. Satisfied Neutral Dissatisfied V. Dissatified Total
16 12 2 0 0 30
Analysis:
Everybody is happy with the retirement policy of The Organisation
Satisfied
53%
V. Satisfied
40%
Neutral
7%
Q-C.4

Employment Satisfaction on Health and Housing

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