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Under the Hood of Sandbox Templates

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Sandbox Templates allow you to create sandboxes with some, but not all, of your data. They work with both Full sandboxes (released Summer '13) and Partial Data sandboxes (released Winter '14). Sandbox Templates allow you to choose which objects and object data to copy into a new sandbox so you can control it's size and content.Join us to hear the details of how Sandbox Templates work with both Full and Partial Data sandboxes. We'll also discuss the algorithms used to determine what objects get copied when you create a sandbox using Sandbox Templates.

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Under the Hood of Sandbox Templates

  1. 1. Sandbox Templates Under The Hood Seth Tager, Salesforce, Lead Member of Technical Staff John Vogt, Salesforce, Senior Product Manager
  2. 2. Safe harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  3. 3. Seth Tager Lead Member of Technical Staff @sethtager
  4. 4. John Vogt Product Manager, Platform
  5. 5. Before we get started…
  6. 6. Why create Sandbox Templates?
  7. 7. Sandbox Lineup as of Spring ‘12 Release Developer Configuration*** Full Refresh Interval 1 Day 1 Day 29 Days Includes Setup Configuration Yes Yes Yes Copies Data Records None None All Sandbox Size 10MB (~5,000 records) 500MB (~250,000 records) Match Production *** Configuration is now Developer Pro
  8. 8. Sandbox Use Cases – Our Expectations Use Case Developer Build/ Develop Quality Assurance ✔ ✔ Configuratio n ✔ ✔ Data Load/ Integration Tests ✖ ✔ ✖ Training ✖ ✖ ✖ ✖ ✔ ✔ ✖ ✖ ✖ ✔ ✔ ✔ UAT Perf/Load Test Staging Full ✖ ✖
  9. 9. Sandbox Use Cases – Actual Usage Use Case Developer Build/ Develop Quality Assurance ✔ ✔ Configuratio n ✔ ✔ Data Load/ Integration Tests ✖ ✖ ✔ Training ✖ ✖ ✖ ✖ ✖ ✖ ✖ ✖ ✔ ✔ ✔ ✔ UAT Perf/Load Test Staging Full ✖ ✔
  10. 10. Reliance on Full Sandboxes can Decrease Productivity • Configuration Sandbox is too limited • Customers try to duplicate their on premise environments • Full sandbox creation/refresh is slow • More full sandbox copies causes delays for all customers • Post Refresh Tasks are Time Consuming • Drag on development agility • Project timelines can suffer • Customer ROI can degrade
  11. 11. How do we increase Productivity with Sandboxes? • Give the User Control over Sandbox Creation • Improve Sandbox Copy Performance • Decrease Refresh Interval
  12. 12. Product Innovation: Sandbox Templates • More Control Over Data Copied • Potential to Improve Copy Performance • Potential to Decrease Post Refresh Tasks
  13. 13. Demonstration: Sandbox Templates with Full Sandbox
  14. 14. “Custom All” Copy Strategy Explained
  15. 15. Templates with FULL sandbox • Spidering • Master/Detail and lookup relationships • Feature groups
  16. 16. Templates with FULL sandbox • Spidering master/detail and required lookup relationships
  17. 17. Templates with FULL sandbox • Spidering master/detail and required lookup relationships
  18. 18. Templates with FULL sandbox • Spidering master/detail and required lookup relationships
  19. 19. Templates with FULL sandbox • Feature groups (Predefined for standard objects) • e.g. Opportunity • OpportunityLineItem • OpportunityLineItemSchedule • OpportunityCompetitor • OpportunityTeamMember • OpportunityAlert • OpportunityUpdateReminder • (OpportunityHistory)
  20. 20. Product Innovation: Data Sampling 10K records Sample up to 10k records per object Random samples reflect true testing needs to find edge case issues
  21. 21. Demonstration: Sandbox Templates with Partial Copy Sandbox
  22. 22. “Custom Sampled” Copy Strategy Explained
  23. 23. Templates with partial copy • Custom Sampled • Spidering • And Sampling
  24. 24. Sampling • Max rows for all entities • (Small) Metadata is fully copied • Cycles not allowed • Parents first vs children first • Non-required relationships (e.g. Contact/Acct, Opp/Acct) • Helper entities (e.g. notes and attachments) • Handling multiple non-required relationships
  25. 25. Sampling • Cycles
  26. 26. Sampling: Parents First vs Children First • Parents First
  27. 27. Sampling: Parents First vs Children First • Children First
  28. 28. Sampling • Parents First – Select parents
  29. 29. Sampling • Parents First – Narrow the field
  30. 30. Sampling • Parents First – Sample children
  31. 31. Sampling • Parents First – Copy rows
  32. 32. Sampling • Non-required relationships
  33. 33. Sampling • Non-required relationships
  34. 34. Sampling • Non-required relationships
  35. 35. Sampling • Non-required relationships
  36. 36. Sampling • Helper entities
  37. 37. Sampling • Helper entities
  38. 38. Sampling • Multiple Non-Required Relationships
  39. 39. Sampling • Multiple Non-Required Relationships
  40. 40. Sampling • Multiple Non-Required Relationships
  41. 41. Product Line Evolution
  42. 42. New Sandbox Lineup & Bundles Developer Developer Pro Partial Copy*** Full Refresh Interval 1 Day 1 Day 5 Days 29 Days Includes Setup Configuration Yes Yes Yes Yes Copies Data Records No No Yes Yes Sandbox Templates/ Sampling No & No No & No Yes & Yes (10,000 records/object) Yes & No (Full Data / Object) None 5 10 15 200MB 1GB (~500K records) 5GB (2.5M records) Match production Bundled Developer Sandboxes Sandbox Size ***New Product Available in Winter ‘14
  43. 43. Sandbox Use Cases Use Case Build / Develop Quality Assurance Data Load / Integration Tests Training UAT Performance / Load Test Staging Developer ✔ ✔ ✖ ✖ ✖ ✖ ✖ Developer Pro Partial Data Full ✔ ✔ ✔ ✔ ✖ ✖ ✔ ✔ ✔ ✔ ✔ ✖ ✖ ✖ ✔ ✔ ✔ ✔ ✖ ✖ ✔
  44. 44. Top Feature Requests & Roadmap • Partial Copy • Criteria Based Sampling • Customer Driven Data Requirements • Sandbox Copy Service • New Sandbox Copy Architecture – Pilot • Multi-Instance Queuing Support
  45. 45. John Vogt Seth Tager Senior Product Manager Lead Member of Tech Staff, @sethtager

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