Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

DO THINK

87,952 views

Published on

A model for continuous learning and adaptability developed by DesignThinkers to design healthy people centered cultures and sustainable organizations.

Published in: Business, Technology

DO THINK

  1. & !"#$%
  2. ($!).!( ,, & !"#$% + ( - $ * $) +! (! ) !) )+ (*
  3. ($!).!
  4. “Research current situation” ($!).!
  5. “Research current situation” DELIVERABLES: / Stakeholders map / Context map / Benchmark report / Customer Journey map / Touchpoint analysis / Ethnographic report / Jobs & Outcomes analyses ($!).!
  6. ( $$ )( !
  7. ( “Translating insights into $$ ideas and new opportunities” )( !
  8. ( “Translating insights into $$ ideas and new opportunities” )( ! DELIVERABLES: / Concepts / Moodboards / Scenario’s / Prototypes
  9. (* )+! )
  10. ) )+! (*“Designing new services orproduct/ service combinations ”
  11. ) +!DELIVERABLES: )/ Service blueprint (*/ Service ecosystem/ Training people/ Look-and-Feel/ Building touchpoints/ Marketing strategy “Designing new services or/ Developing campaign product/ service combinations ”
  12. ) +! * +- ,,(
  13. ( ,, +- *“Going to market” +! )
  14. DELIVERABLES:/ Rollout/ Execution strategy & campaign/ Implementing touchpoints (/ Facilitating ongoing conversations/ Co-creating value ,,/ Highly competitive service organisation +- *“Going to market” +! )
  15. “Research current situation” ($!).!
  16. ($!).!( ,, & !"#$% + ( - $ * $) +! (! ) !) )+ (*
  17. & !"#$%
  18. AmsterdamFebruary 2011

×