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DO THINK

A model for continuous learning and adaptability developed by DesignThinkers to design healthy people centered cultures and sustainable organizations.

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DO THINK

  • 1. ('$!).! (' ,, &' !"#$% + (' -' $ * $) +! (! ) !) )+ (*
  • 4. “Research current situation” DELIVERABLES: / Stakeholders map / Context map / Benchmark report / Customer Journey map / Touchpoint analysis / Ethnographic report / Jobs & Outcomes analyses ('$!).!
  • 5. (' $$ )( !
  • 6. (' “Translating insights into $$ ideas and new opportunities” )( !
  • 7. (' “Translating insights into $$ ideas and new opportunities” )( ! DELIVERABLES: / Concepts / Moodboards / Scenario’s / Prototypes
  • 8. (* )+! )
  • 9. ) )+! (* “Designing new services or product/ service combinations ”
  • 10. ) +! DELIVERABLES: ) / Service blueprint (* / Service ecosystem / Training people / Look-and-Feel / Building touchpoints / Marketing strategy “Designing new services or / Developing campaign product/ service combinations ”
  • 11. ) +! '* +- ,, ('
  • 12. (' ,, +- '* “Going to market” +! )
  • 13. DELIVERABLES: / Rollout / Execution strategy & campaign / Implementing touchpoints (' / Facilitating ongoing conversations / Co-creating value ,, / Highly competitive service organisation +- '* “Going to market” +! )
  • 15. ('$!).! (' ,, &' !"#$% + (' -' $ * $) +! (! ) !) )+ (*

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