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The why, what and how of Stakeholder Mapping.
This 90 minutes session is part of a series of short and focused masterclasses.
The series is meant for people who have little or no experience applying design thinking methods, tools and frameworks.
This is a Masterclass by Arne van Oosterom
The why, what and how of Stakeholder Mapping.
This 90 minutes session is part of a series of short and focused masterclasses.
The series is meant for people who have little or no experience applying design thinking methods, tools and frameworks.
This is a Masterclass by Arne van Oosterom
14.
EXPLORE (RE)FRAME IMPLEMENT
diverge converge diverge converge
create
choice
make
choice
create
choice
make
choice
DOUBLE DIAMOND
WHEN DO YOU USE IT?
15.
PROBLEM SPACE SOLUTION SPACE
diverge converge diverge converge
DOUBLE DIAMOND
WHEN DO YOU USE IT?
16.
Stakeholder Map
A visual representation of the
relationship and value exchange
between Stakeholders and a
speci
fi
c activity, project,
organisation, group of people.
25.
The Tool - The Method
The Activity - The Result
Map & Mapping
26.
Mapping
- THE MAPPING ACTIVITY HELPS ALLIGN TEAMS
- IT CREATES A COMMON LANGUAGE AROUND
IMPROVEMENT AND INNOVATION
- INSIDE OUT THINKING & OUTSIDE IN THINKING
- INTERNAL MARKETING
36.
Stakeholder Value Network Map
Explain the value exchange between the stakeholders and the topic/challenge
Topic /
Challenge
Stakeholder Stakeholder
Stakeholder
Stakeholder
Stakeholder
Stakeholder Stakeholder
Stakeholder Stakeholder
Stakeholder Stakeholder
Stakeholder
Example
of values
Information Rights Service
Power Credit Attention Product
Experience Reputation
Value exchange Value exchange
Value exchange Value exchange
Value exchange
Value exchange
Money
Trusts
46.
EXPLORE (RE)FRAME IMPLEMENT
diverge converge diverge converge
create
choice
make
choice
create
choice
make
choice
DOUBLE DIAMOND
47.
DATA
INFORMATION
KNOWLEDGE
WISDOM
DIKW PYRAMID
48.
DATA
INFORMATION
KNOWLEDGE
WISDOM
+CONTEXT
+ MEANING
+ INSIGHT
e.g coordinates of a car
Street light on corner
of Padington road
turned red
I’m driving towards a
red light
I stop the car
49.
DATA
INFORMATION
KNOWLEDGE
WISDOM
+CONTEXT
+ MEANING
+ INSIGHT
50.
DATA
INFORMATION
KNOWLEDGE
WISDOM
+CONTEXT
+ MEANING
+ INSIGHT
52.
Family Constellations
“In the silence and stillness of the constellated scene, the
client and representatives are able to tune into the uncon-
scious, collective will of the family system. “
- Boszormenyi Nagy and Spark (1973)
53.
Family Constellations
“In the silence and stillness of the constellated scene, the
client and representatives are able to tune into the uncon-
scious, collective will of the family system. “
- Boszormenyi Nagy and Spark (1973)
54.
Family Constellations
“In the silence and stillness of the constellated scene, the
client and representatives are able to tune into the uncon-
scious, collective will of the family system. “
- Boszormenyi Nagy and Spark (1973)