Jordan Fulghum, Success is a trap: designing the world's commerce operating system, Groupon

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  • - Fastest growing company of all time, 150m subs, 250k merchants, 47 countries, 11k employees\n- And that scares us\n- Leveraging our scale, operations, relationships, data\n- Avoiding innovator’s dilemma and pushing innovation through, led by design\n- Success is a trap, easy to fall prey to\n- We’re deathly scared of complacency at Groupon, we’ve seen what it does \n
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  • Jordan Fulghum, Success is a trap: designing the world's commerce operating system, Groupon

    1. 1. WE’RE BUILDINGThe world’s commerce operating system
    2. 2. WE’RE BUILDINGThe world’s commerce operating system
    3. 3. CUSTOMER REWARDS LOYALTY
    4. 4. CUSTOMER LOYALTY
    5. 5. CUSTOMER LOYALTY
    6. 6. re Yield NOw! Managementng
    7. 7. re Yield NOw! Managementng
    8. 8. We’re NOw!Hiring@thedesignunion

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