Voice Biometrics: The Big Picture Gets Bigger

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From Voice Biometrics Conference San Francisco (May 8-9, 2013): Opening remarks from Dan Miller (Senior Analyst, Opus Research) taking stock of the past, present and future of voice biometric-based technology and markets.

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Voice Biometrics: The Big Picture Gets Bigger

  1. 1. © 2013 Opus Research, Inc.Voice Biometrics Conference – San Francisco1Voice Biometrics ConferenceSan Francisco“The Big Picture Keeps Getting Bigger”By Dan MillerSenior Analyst & FounderOpus Research
  2. 2. © 2013 Opus Research, Inc.Sign of Maturity2Voice Biometrics ConferenceSan FranciscoMoving upGartner’s“Slope ofEnlightenment”“Hype Cycle forEmergingTechnologies” (2012)
  3. 3. © 2013 Opus Research, Inc.Rising Awareness3Voice Biometrics ConferenceSan Franciscon  Highly regardedØ  Preferred over PINsØ  Called “strong andconvenient”Ø  Users ready for changen  Lightly usedØ  Only 11% have used itØ  Poised to grow withmobile apps
  4. 4. © 2013 Opus Research, Inc.Enrollee Census & Forecast 1,000s4Voice Biometrics ConferenceSan Franciscon  AccelerantsØ  Proving it can scaleØ  FinServ and TelcomØ  eGovernment(soon)n  MultipliersØ  Passive enrollmentsØ  Black listsØ  Embedded
  5. 5. © 2013 Opus Research, Inc.Revenues will follow5Voice Biometrics ConferenceSan Franciscon  LicensesØ  Per serverØ  Per protected userØ  Per devicen  Activity-basedØ  Per authØ  Minutes of usen  ProfessionalServices
  6. 6. © 2013 Opus Research, Inc.Themes of VBC-San Franciscon  Solutions to real problemsØ  Password replacementØ  Fraud detection and loss preventionØ  Mobile security and personalizationn  Applying relevant business rulesØ  Risk awareØ  “Passive” and in back officen  Concentrating on customer experienceØ  Customer careØ  Enterprise mobile strategiesØ  Connected home, auto6Voice Biometrics ConferenceSan Francisco
  7. 7. © 2013 Opus Research, Inc.How you can participaten  Don’t be shyØ  Ask questionsØ  Take advantage of networkingØ  Share your experiencesn  Build the visionØ  Multi-factor authenticationØ  Simple, secure interactions andtransactionsØ  Passive fraud prevention7Voice Biometrics ConferenceSan Francisco
  8. 8. © 2013 Opus Research, Inc.Thanks8Voice Biometrics ConferenceSan FranciscoDan Millerdmiller@opusresearch.net

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